CSI Partnership
3333 Richmond, 2nd Floor
Houston
TX 77098
United States

Member Testimonials

Report a concern   July 29, 2022 — Rated 10 out of 10 by Travis Jennings Alaska Fitness
What do you like about our products and services?

availability, accessibility, and friendliness of staff.

Report a concern   July 29, 2022 — Rated 10 out of 10 by H.M. The J
What do you like about our products and services?

I like that there are programs and activities that are geared for persons my age (72), both at Heritage Center and various locations in the surrounding area. Most important, though, is every staff member I have had contact with are super nice and so helpful.

Report a concern   July 29, 2022 — Rated 9 out of 10 by S.S. Alaska Fitness
What do you like about our products and services?

Convenient location, good staff, upgraded equipment.

Report a concern   July 27, 2022 — Rated 10 out of 10 by Yamini Bheemireddy The J
What do you like about our products and services?

J is great place to spend time for all age people.

Report a concern   July 27, 2022 — Rated 10 out of 10 by J.M. The J
What do you like about our products and services?

The staff is very friendly. The sports area offers many different types of activities.

Report a concern   July 27, 2022 — Rated 10 out of 10 by T.B. The J
What do you like about our products and services?

I swim frequently and appreciate having both pools to allow year round swimming. A heater for the outdoor pool would be nice to extend the outdoor season.

Would hope the J Van is kept away from blocking traffic views while navigating the parking lots.

Report a concern   July 27, 2022 — Rated 9 out of 10 by K.O. Alaska Fitness
What do you like about our products and services?

Affordable small group training, lots of equipment, friendly staff, sauna

Report a concern   July 27, 2022 — Rated 10 out of 10 by D.S. The J
What do you like about our products and services?

Great facilities and welcoming atmosphere for all people of all ages. Childcare programs and especially summer JCamp are the best in the metro. Thank you!

Report a concern   July 26, 2022 — Rated 10 out of 10 by Mauricio Tormen The J
What do you like about our products and services?

Cleaning less

Report a concern   July 26, 2022 — Rated 9 out of 10 by M.R. Alaska Fitness
What do you like about our products and services?

You have a great gym so the only thing that's keeping my rating at a 9 is the price.

Report a concern   July 26, 2022 — Rated 10 out of 10 by M.T. The J
What do you like about our products and services?

The J has great workout equipment, exercise classes, pools, swimming lessons, and kids sports programs. It is clean and has wonderful, hard working staff.

Report a concern   July 25, 2022 — Rated 10 out of 10 by F.F. The J
What do you like about our products and services?

Great service

Report a concern   July 25, 2022 — Rated 10 out of 10 by Jenn O'Neill The J
What do you like about our products and services?

Everything! Love the classes and instructors. Love all the variety. The facility is beautiful and well maintained. Everyone is friendly. I'm so glad we joined!

Report a concern   July 25, 2022 — Rated 10 out of 10 by N.C. The J
What do you like about our products and services?

Excellent variety of activities and high quality programs. Great staff and counselors. We love everything about JCamp!

Report a concern   July 24, 2022 — Rated 10 out of 10 by S.H. The J
What do you like about our products and services?

It’s generally very well run and in great shape. You offer an unbelievable amount of classes and activities!

Report a concern   July 23, 2022 — Rated 10 out of 10 by Paul Fournier The J
What do you like about our products and services?

Consistently great

Report a concern   July 22, 2022 — Rated 10 out of 10 by Thomas Daniels The J
What do you like about our products and services?

The outdoor pool for lap swimming.
The hot tub for my stiff lower back and other aches and pains.
The weights upstairs are great and it's never that crowded.
The locker rooms are nice and clean
The staff is very friendly

Report a concern   July 22, 2022 — Rated 10 out of 10 by D.M. The J
What do you like about our products and services?

Outstanding facility and staff.

Report a concern   July 22, 2022 — Rated 10 out of 10 by M.H. The J
What do you like about our products and services?

I like the complete package. I like the workout facility, it's always being updated and has great equipment, I like the track, I like that there are several areas to workout, you can always find a spot even when it's crowded. I like the courts, especially for playing pickle ball.

Report a concern   July 21, 2022 — Rated 10 out of 10 by J.C. The J
What do you like about our products and services?

Friendly, family oriented, wide variety of available exercise equipment

Report a concern   July 21, 2022 — Rated 10 out of 10 by E.P. The J
What do you like about our products and services?

I love the variety of choices of activities offered for our family.

Response from The J:

Good morning Erin,
Thank you so much for taking the time to respond to our survey and giving us a 10/10 on our feedback loop for likelihood of referring The J to a Family or Friend. We very much appreciate you being part of our J family.
We strive to keep a variety of choices for different activities fresh and ever evolving! I appreciate you recognizing and commenting, we review each and every comment left for us because we strongly believe that listening to our members helps us to improve on everything that we do. In the future if there is ever an area where we fall short of your expectations please do not hesitate to let us know via this feedback loop.
Thank you again for making The J your home away from home and for your continued membership at The J.

Best,
Regina

Report a concern   July 20, 2022 — Rated 10 out of 10 by R.B. The J
What do you like about our products and services?

Camp
CDC
Incredible Staff

Report a concern   July 20, 2022 — Rated 10 out of 10 by L.P. The J
What do you like about our products and services?

Always clean, helpful people, something for everyone!

Report a concern   July 20, 2022 — Rated 9 out of 10 by R.H. The J
What do you like about our products and services?

You keep your place clean and all the facilities are maintained in a professional way and your staffing is such that it makes it inviting and accommodating for those that join. I also like the racquetball and pickleball facilities as well as both the indoor and outdoor pools, hot tub, sauna's and locker room facilities. Thanks.

Report a concern   July 19, 2022 — Rated 10 out of 10 by E.S. The J
What do you like about our products and services?

We love the J, especially the water aerobic classes.
The staff is awesome.
Our only complaint is that the facility bathrooms are not kept clean.
I needed to use the women's rest room on the pool deck and was overwhelmed with the odor of urine. The single sheets of toilet paper are all over the floor. Those outdoor restrooms should be power washed at the end of the day. They get a lot of use from small children who cannot always get those wet suits that are plastered to their bodies off in time to void in the toilet.

I do think that the members also need to be more conscientious and respectful in keeping the bathroom/shower areas clean, i.e., not leaving towels and trash on the floor, basic cleaning up after oneself.

Report a concern   July 19, 2022 — Rated 10 out of 10 by K.S. The J
What do you like about our products and services?

The group fitness classes are filled with kind, welcoming people and instructors. They inspire one to keep coming and be healthy.

Report a concern   July 19, 2022 — Rated 10 out of 10 by S.S. The J
What do you like about our products and services?

I use the pools for lap swimming, love the staff, the locker rooms and the peeps I swim with. Family!!

Report a concern   July 19, 2022 — Rated 10 out of 10 by R.S.K. The J
What do you like about our products and services?

Heritage center.

Report a concern   July 18, 2022 — Rated 10 out of 10 by R.J. Alaska Fitness
What do you like about our products and services?

I like the hot sauna and friendly staff. Thank you 😊

Report a concern   July 18, 2022 — Rated 10 out of 10 by A.R. The J
What do you like about our products and services?

Please continue the virtual classes for seniors


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