- Phone: 435-215-1175
based on 2864 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
You do a great job and I will use you again and recommend you. My technician (Ean?) was top of the line. He made Zerorez great.
He called before, arrived on time, he was efficient, did a wonderful job. We are very satisfied
ZeroRez is a fantastic company and the best in the industry for carpet cleaning!
Always on time! This current visit the technician was awesome! He got spots out of my carpet that a previous technician with the same company did not!
My carpet looks brand new and it was dry in 6 hours.
Travis was very knowledgeable, thorough, quick and professional.
Gets my couches, carpet and tile grout clean. I’m not happy with how much you charge for protectant. It seems like you offer a good deal on carpet cleaning but then make your full amount with the price of the protectant. You can buy a whole can of protectant at Walmart for $8. And I got charged $20 for my 1 seater couch and (even though Ian, who I think did a great job, told me there wasn’t an extra charge for my Ottoman, I was still charged another $10 for it???). So, yah, I wasn’t happy to get my final bill and find that I was charged $30 for a few squirts of protectant on my 1 seater couch and Ottoman.
I should have been smarter, I know you guys charge a lot for protectant which is why I didn’t pay for it on my carpets. But, we live and learn. I’m writing this to you not because I want my money back, but because I don’t want you to start losing business because of things like this (I actually hired Stanley Steemer last time and I know that I prefer Zerorez more). So, YES, I’d recommend you, but you might want to realign your business practices.
Our carpet looks beautiful and I was surprised how quickly it dried.
Everyone that I had any interaction with in your company was professional and respectful. They kept their word on the time of the appointment and even called to see if they could come a early. Very impressive!! We will always call Zerorez for our household cleaning needs!!
I was quite worried when I saw all these ripples in my carpet after it was cleaned but the technitian said they would disappear once the carpet dried and he was right. The carpets look great & the technitian was very pleasant. He even called to see if he could come a little early, very satisfied.
The technician was quick, but at the same time he was very knowledgeable.
Very thorough and professional. Thank you! Love my carpets again.
You cleaned my carpet, and it’s looks great
Great customer service! Kind, responsible and knowledgeable technicians. My carpets look and feel fantastic!
Your new process to pull up and clean the matted carpet.
Your care if my wall and furniture corners.
Phone call letting me know you are on the way.
We are very happy with the results of our carpets. We had a couple of heavy use areas that now appear to have no more wear than the normal use areas.
Ian went the extra mile to get all stains out of our carpet.
Prompt, quick, kind, easy to work with, fair prices, great work
We love that our carpets are left fresh, clean, and without any residue. The service person was friendly and professional. We highly recommend Zerorez.
They are always prompt, and my carpets are very clean when they are finished. Very professional.
i like that it didn't take very long for my carpets to dry
Great service and great technicians !
On time, very polite and my 35 year old carpet looks like NEW!
Very polite service tech, and the carpets look great!
Love the experience I had with this company. There was zero residue left on my carpets and the service was the best. Their technician came right back in a timely manner and retreated a stain that had surfaced after cleaning. Ian was very consciences and took great care in my home. Will definitely use them again and highly recommend them.
Wonderful service and a great product!
Easy scheduling and no hidden cost. Very pleased with the carpet cleaning results.
We are very pleased with carpet cleaning experience. He did a great job and very friendly. He talked about the cleaning and expectation.
Sterling is a people person AND showed me how well the process worked on my carpet.
I love having my carpet throughout clean with no residue.
I look forward to having my furniture clean as well.
Zerorez has cleaned my carpet for many, many years. My carpets are always very clean and look like new. Josh and Ian have always been efficient, courteous, and knowledgeable. You are a tremendous company.