Customer Testimonials
Good selection great service
Very nice. Always greets with a smile!
Always professional and willing to help
Excellent customer service!
Friendly staff
Great people and service. Everything went smooth.
The service was friendly and courteous. The tuxedo looked great. Easy pickup and drop off.
Great place.
After a bump on the road, the store manager made sure I was compensated with the purchase suit I originally had picked out. In life there will be mistakes but it’s the customer service that goes long ways for me. I can say that I will go back or recommend Friars Downey to people I know or who ask.
Thank you
Need more staff. Very busy during prom season .but overall great place
Customer service at the Irvine store was excellent! Suit was in excellent condition & fit was perfect. Highly recommended.
Ease of ordering. Although who's listed as an remote measuring partner denied being involved with Friar Tux.
I Like that their products were of good quality and that their workers were helpful.
Tux was a nice peace and service was good and efficient
Everything
pretty good experience!
David’s service is phenomenal. Asked all the right questions and helped my party with everything they needed. Thank you for all your professional help.
Friendly and attentive staff
Great quality and awesome service
Fast, friendly very knowledgeable
I came in on a day that they were super busy and even so they weee able to keep it quick and professional. They didn’t hurry you up in your choices and made suggestions. The return was also super easy.
Staff was very helpful and professional.
Always a great service!
Both gentlemen that took care of us… the fitting and the pick up, were outstanding! I also received a call back from a lady that had switched out a bow tie at the last minute for me. We ended up purchasing a bow tie instead and my son was given an excellent lesson on tying. I’ve been a flight attendant for 31 years and my airline is always know for good service, so I really appreciate your staff knowing what good service is. Thank you for hiring these amazing people!
Very timely
Received the product in time and every thing fit perfectly. Time was short for return with short hours on Sunday since we were out of town. But staff assured us when we called in and return the next day that we would be taken care of. Thank you,
Service members were very helpful and efficient. Selections were easy to make and measurements done quickly. Able to get items picked up on time and return process was easy. All in all a great experience.
Best Staff!! Patient with All our questions & took the necessary time to get the fit just Right!!!
I love the product but you need more help there we went to pick up the tux and everybody had this same time 4 to 8 a 3 hour wait!!! That is not okay it gets very crowded in there very unorganized it was not what we expected. I really hope you guys get help get more organized because you really really were not organized at all. You should have times for people to come in not everybody at the same time
The suits we rented were fantastic quality and exactly what we ordered. The manager was so helpful and made the entire process so easy and smooth.