Customer Testimonials
Very patient and excellent with recommendations!
Easy, fast, affordable rental and Michelle was extremely helpful and super patient and nice.
Friendly service, so many stylish options to choose from, cost, location.
Great service! Staff was very friendly and very informative and knew what they were doing, very refreshing!
Friendly and knowledgeable service
Extremely helpful and fair prices. Quality rentals with no hidden fees. Good communication.
Very up to date attire. Nice selection/options. Downey store has amazing staff. So friendly/professional/fast. Especially young gentleman w goatee, Mauricio I think
Quality of attire, great service,
Looks nice and time for everything was on point.
Great service!
Excellent service!!!
Good clothing fit great
Professional and friendly staff!!
we were pleased with the rental
Workers there couldn't have been nicer, despite the influx in business.
Workers
The tux package was good quality. The Staff was very professional and accommodating although overwhelmed by too many customers. Headquarter should hire more staff for prom months or allowed appointments for prom, too busy and long wait time in store is a consideration for not returning. Upper management should solve this problem for next season and not turn a blind eye to the current conditions where the staff is overworked while dealing with angry customers.
Excellent! The associates were attentive and gave us their opinion when asked! We loved our experience!
We came into your Downey store the week of April 25 ….my son had prom that Saturday on the 30th and your new manager Marco Ramirez is absolutely amazing. I called the store and he was very attentive, friendly and professional and later on that evening we came in for sizing . Apparently he is a new manager at this site ….we had used this store back in October 2021 for another event and did not have the same customer experience as we did this time which was much more pleasant. He is a real asset to your store ….I told him he was very professional and excellent to work with….. after Covid and the lack of customer service there seems to be these days he was a total breath of fresh air big time. I told him that he is going to do well in his career and future with the type of customer service he provided and encouraged him to continue to be an excellent asset to your company …..you should give him a big raise and make sure he doesn’t leave. Reward your good employees and keep them. He was constantly smiling, is very thorough, attentive and works well under pressure as it was obviously prom season and there was a lot of people in the store waiting.
Margaret and Daniel Lopez
the gentleman who helped me was very efficient. good job. He knows his clothes.
The only problem is the booking demanded I return very early, which was inconvenient. he seemed unable to set a later pickup date so I could return a day later.
Great service fast and quick, great staff easy to work with
Good selection, great service. Ability to rent even when the event was only a week away.
Ease of use and competitive prices.
Great
Everyone was knowledgeable and courteous.
Ease of getting in for fittings and the staff is very helpful
Thx for making is so easy.
Great service.
The staff was incredible. Very very helpful with my sons 1st prom they dress him with the best tuxedo.
Gentleman that helped Mickey Chinchilla was amazing!