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3448 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Very professional work and helpful staff
The assessor was friendly and thorough.
I was happy with my pre-retrofit inspection. The advisor was very knowledgeable and I felt his suggestion where helpful in deciding what upgrades I will be doing.
The inspector took time to explain in detail his findings and recommendations during the inspection. He took his time by walking the entire property to explain the water flow on the property. His professional detail to the inside of the house was excellent. He explained and found repairs needed that were not visible to us.
As always you did a great job. I have been referring you to my buyers for over 10 years!!
Prompt and knowledgeable
Engaging and knowledgeable technicians.
Answer my question and returning my phone calls
Friendly inspector. Arrived on time. Efficient
You agent was very polite and professional. I think he did a very thorough inspection.
Knowledgeable, great report, professional
Brian is great and extremely helpful with understanding everything about our new home and how it works. I recommend AmeriSpec to everyone!
Professional service and a thorough job in the evaluation of our home.
Updated emails kept us informed of arrival time and what it would entail as well as a phone call just prior to their arrival.
Steven was very professional, on time and explained every aspect of what he was doing.
Quick and professional service
He was courteous and nice. The inspection was thorough.
The inspector was great with the communication and did a fantastic service
Reg explained the steps to me on a call. He then emailed all the details to us so we could read more about it.
Stephanie was very professional and friendly. She explained where she needed to be and what she was doing. She asked me questions and answered mine. Stephanie gave her card so I can contact her directly if my husband or I have more questions or need clarification. Thanks Stephanie! It was great to have you do our inspection and to reconnect at a personal level!
I would highly recommend Amerispec Home Inspection Services.
Chris was great explaining everything he was doing in the inspection very thorough and knowledgeable very pleasant and personable.
Client and listing agent told me they were not happy with inspector- I warned him prior that buyer was a very overly nervous and anxious elderly lady and was hoping he would present the info with care and patience. Instead his tone was aggressive, made assumptions without any factual knowledge that scared buyer and he did not effectively answer her questions when asked. I've had many good inspections with this company and this inspector in the past but this time was not good - he needs to work on better bedside manners and work on a better way to present the info without sounding angry and scary. Give the facts but also take the extra step to explain if it's a big deal or not big deal or easy fix or "typical" for older home. Buyer canceled escrow and listing agent said she will never use this company now :(
Jennifer was very thorough when inspecting our home. She started in the basement and worked her way up to the attic. She asked questions when she needed our input and we were able to ask her questions about what she was doing on each level of our house. She said we could call her if we had any other questions that needed to be answered.
On time. Personable. Knowledgeable about program.
Great thorough inspection.
Appointment was scheduled very quickly. The inspector was very personable while setting up the appointment.
Very thorough. And such an easy process for me!
There was no disappointment. It was a average exchange of goods and services. And payment.
Good: 24 hours turn around of report. Responsiveness: Good responsiveness to book the inspection.
What does taking above and beyond look like: phone call to confirm the appointment, a courtesy call. Also post inspection courtesy call to walk the client through the inspection. Not charging 175.00 to verify that the fixes were made by the builder, that is way too much. 25.00-50.00 for revisit would be a fair price.
Courtesy and knowledgeable.
Henry was very professional and informative.
courtois professionnel service de qualité et rapide
Merci d'avoir pris le temps de répondre à notre sondage. Chez Amerispec Montréal Est - Laval - Rive Nord - Laurentides – Lanaudière, vos commentaires positifs sont très appréciés!
Courteous, professional , knowledgeable and communicative.