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based on 1820 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
There has been no follow up despite several emails and calls from myself. It's been 35 days since the inspection. I'm not sure if I've been scammed by Amerispec or what is happening.
I am going to file a complaint with the better business bureau and other feedback venues so people are aware of how I have been treated. As a 73 year old senior I feel that I have been willfully ignored.
I was very happy with Mr. Hall's professionalism as well as his approachability. Great Guy and very informative report. One thing which he spoke about was the binders which the company used to hand out and I would be interested in one of these!
Mike Gundling
Technician was on time and was familiar with the community
L'inspecteur était discret et sympathique.
L’inspectrice était super gentille et à faite sur de ne pas faire de bruit pour nôtre nouveau né.
Professional and Thorough. Many thanks.
Our Inspector was thorough and very helpful during the inspection. We appreciated his time spent and was happy to explain what he was doing and looking for.
Excellent service !
AmeriSpec, in particular Aaron Lee, was at our home twice. First time to conduct an energy audit and then the second visit was a follow up inspection after we had an upgrade done and had received the detailed reports of the results from the initial audit.
I was very impressed on both occasions. Aaron was very knowledgeable, very thorough, he took the time to explain all the tests he was doing, and when he could immediately give us his opinion he did so. Aaron was very friendly, outgoing and he made certain all our questions were answered,
I highly recommend AmeriSpec and would definitely use their services again.
The inspector was very patient and answered all my client's questions. The follow up was nice too. One thing to improve is the report should include a summary page which highlight all the items that needs repair.
Professional, knowledgeable inspectors. Easy to read report. Great customer service.
Both client and I believed your team member was professional and knowledgeable , took the time to explain the inspection process , shared iif questions / concerns arose , just ask , inspector would answer . and he did,
Rob , did an excellent inspection and helped my client feel comfortable with process .
Even tho my request was unusual, only inspecting 1 room. Everyone I spoke to was respectful and kind. At first they were not able to do the single room inspection. The lady I spoke to told me they couldn't do what I was asking. Instead of leaving things at that, she checked with her higher ups and contacted me. She informed me that they could perform my request if I was still interested. They inspector came out, checked over everything, and I received a written explanation of his findings.
Top notch, professional and thorough.
Our inspector, Shawn, was very knowledgeable and professional. He explained everything in detail and answered all questions, sometimes before we asked.
Professional
Prompt
Knowledgeable
Experienced
The inspector was very nice and helpful - all good. It covered much less than I expected or was led to believe it would, which left me wondering and has been somewhat disappointing.
Efficace, professionnel, valeur du travail justifie le coût
Amerispec Montréal Est - Laval - Rive Nord - Laurentides – Lanaudière vous remercie beaucoup Mme Ngo pour cette super note!!
Très professionnel
Merci d'avoir pris le temps de répondre à notre sondage. Chez Amerispec Montréal Est - Laval - Rive Nord - Laurentides – Lanaudière, vos commentaires positifs sont très appréciés!
Vern detailed every step of the inspection and made us feel very confident in our purchase
You were great. I don't have much to compare you against, so didn't feel comfortable giving a higher score.
Expertise and professionalism.
Jason was very polite and checked around our home and garages very good.
Je suis très satisfaite du déroulement de l'inspection et des commentaires et explications reçus de l'inspecteur lors de son inspection. Il a vraiment fait tout le tour de la bâtisse et des différentes pièces. Merci!
Merci d'avoir pris le temps de répondre à notre sondage. Amerispec Amerispec Montréal Est - Laval - Rive Nord - Laurentides - Lanaudière est fière d'avoir à son service un inspecteur tel que Monsieur L’Archevêque. Il est en effet consciencieux, méticuleux et tient à coeur l'intérêt de ses clients.
Really good customer service and very knowledgeable. Would definitely recommend!
Job well done
James Fenton your rep was
Professional
Answered all question
Very polite
He was on time, explained what he was going to do during the inspection. Afterwards explained in detail the next steps to completion and when to call him back for post inspection.
Informative Inspector, friendly and very tidy about his work.
Very friendly and efficient.