Client Testimonials
Very knowledgeable staff and always very helpfull
Not only does Rogers & Gray provide a wide range of products and services but they also have a great team backing it up. Every person I have come in contact with at this agency has been friendly, helpful, professional, caring - the BEST!!
I like the customer focus, friendly and prompt services that I receive. I am a fan of the quick turn-around to questions and resolution of issues. I enjoy doing business with Rogers & Gray.
I have been with R & G for many years and it is an outstanding business. Personal and prompt service. You have excellent employees who know their job, they are the best!!!!!
Good old fashioned customer service
The service that i receive.
There seems to be very little confusion when dealing with my insurance needs. I feel you have very few clients, but I know that's not the case
Like the people
Complete services with experienced agents that can coordinate all types of insurance coverage.
The response to a request for a Certificate of Insurance is amazing. Such quick service!
I have always been treated with a smile and in an expedient manner anytime I have had to deal with Rogers and Gray.
This Insurance agency works for me!
pleasant,friendly staff and ease and convenience of facility. Long time client.
Prompt attention
Have never had a problem with Rogers & Gray
I find the insurance policies to be very competitive, but, it's the customer service that
is second to none. We rely on Kim @ the Hyannis, MA office to take care of us.
MY POLICY IS DEDUCTED FROM MY PAYCHECK
Always respond to out questions or needs promptly. The agency tries to find the best value for our dollars.
Prompt and efficient service. Always available.
Martha and Charlie have been most helpful and I have great confidence in them. I' m glad I switched frm Liberty Mutual to them
the staff
Hat I can count on the services being delivered reliably
People to see care and follow-up thoroughly.
Efficient and courteous
I ALWAYS AM TREATED AS A PERSON NOT A POLICY NUMBER!
First, the agent is reachable directly. Second, the products are reviewed and meet all our needs. When you don't have to constantly check with the agent it makes for a comfortable relationship, but when you do need the agent, you know you can reach them immediately.
Prompt attention to any problems we have and timely arrangements made for insurance transfer to a newer vehicle. Friendly personel.
Convenient and return phone calls
I like Nancy Harrison as my representative. She always responds in a timely manner and also adds a personal touch to her service.
Very prompt and personal service. Help has been very prompt when we had an out of state emergency. ANy questions related to issues here in MA, our agent was easy to reach and very helpful.
Our contact person, Barbara Thorbahn, is the BEST !! Knowledgeable, efficient, personable.