Client Testimonials
The professional, prompt, courteous, and knowledgable service. My agent is Charles Bezanson in the Orleans office. He is an absolute 'pro' and is a true credit to the industry and a great asset to Rogers and Gray. I am always certain that he is looking out for my best options to address my various and varied insurance needs.
Excellent response time. Excellent agent - Sandy Wilson
Excellent Customer Service
Service is terrific. I've been working with Krystal Doyle and m very pleased with her customer service, product knowledge and responsiveness.
Employees are professional and respond quickly. Have my home owners with your agency and you have found a plan that covers my needs and is reasonably priced.
Attention to my needs with cost/benefit in mind.
You've gone through my accounts to make sure I have the best coverage for the best price you can get me. Your support staff are excellent at their jobs and are a pleasure to deal with.
I like the customer service---people who go the extra mile to give answers--explain the what and how of the situation. I'm a little biased but having ended my career at R&G there's a level of satisfaction that I'm grateful about--going out with a winner to use a sports phrase. The promise to remarked the account every 3 years-(Linda Gannon)--was a great advantage over the long haul--says someone is looking out for the account. I used that when sitting in at my condos board meetings. Bob lindquist
I feel confident that my agent is providing me with the type of insurance policy I need.
You have always treated me with the utmost respect,loved you all these years and say a very heartfelt thank you!
Personal service- Lori Triano is wonderful to do business with!
The best service I ever had from any insurance company.
Very responsive and helpful
Everything the service is very good and the associate's are all very helpful & friendly!
I could not say enough about the service I receive from my particular agent. She has been nothing less thantotally helpful.
Customer sevice
personal service by one representative
For all the years I have been a customer of this Insurance Company, Lori Troiao, my agent, always made me feel I was a very important customer and answered any question I ever had. She is very patient and accommodating. She is a great asset for Rogers and Gray.
Laurie Troiano is extremely helpful....listens to my concerns...and does her best to provide me with the best insurance coverage at a reasonable rate.
The availability and knowledge of staff. We have never had to wait for an answer to any question. We have been with Rogers and Gray for a long period of time, and there is a reason for that. Reason being, pleasant helpful personnel.
Office people are willing to help and look for the best price and product.
The quick response to my questions and needs.
The accessibility of R.& G. associates. Regards Gerry Gaouette
The one on one individual attention and regards to my own personal needs,the feeling life it is molded for me and that I and my needs matter.
Service is prompt.
Services and products are what I would expect from my chosen insurance agency however what makes R & G rate a 9 is the service that I have received from my reps whether business or personal!
I have been dealing with Reggie for the past couple of years now and he has always provided with me great customer service. I have recommended Rogers and Gray to several co workers.
There's allways someone therir to answer any questions, great customer service.
Customer Service is and always has been "top notch." I have never had a complaint about Rogers and Gray over the many years I have dealt with them for my auto insurance.
Familiarity with geographical needs of your clients