Client Testimonials
Have had no problems
Always have been responsive when I have contacted
Like your people
I can easily walk in wherever I have questions
So far I am very happy !
Knowledgeable answers to my questions.
your personel are extremely courteous and helpful in particular Christy in your Kingston office
Professional associates & availability.
Great
I like that the office is local, easily accessible and the staff is friendly and knows who I am when I call and are are helpful. I have been with R&G for many years.
Our Home Insurance.
Quick and professional service.
I value that when I call my agent responds quickly to me.
I value that when I was interested in seeking quotes, my agent was helpful and got me the quotes I needed to make a decision.
I feel that I matter as a customer among many and am not just another person giving paying but not being valued for that.
I like the help,answers when I need it.
Very knowledgable and courteous agent.
My agent. Barbara Clem
Our agent
Responsiveness of the representatives.
Helpful in finding the best deal on car insurance
With Rogers & Gray for over 30 years. Expert service and very knowledgeable staff.
Rapid response
Karen Brianna is outstanding. She communicates promptly despite being busy. She is very knowledgable about all aspects of the insurance business. She makes you feel like you are the only client she has.
I'm satisfied with service. Please, just let me know if I will get a discount on my car insurance renewal because of my low mileage record (I sent you a signed paper a few weeks ago with the fact that I only drive about 4,000 miles a year in retirement.) I made a first payment, but will look at the bill they send me for the 2nd payment to see if it's lower than the $959 annual rate. Thanks, First name removed.
Great Service!
I loved Charlie in Orleans but he's retired.
No much contact with office since then.
Hope we are not paying too much for our insurance.
Seems to be a lot of competition out there
Promptness in dealing with issues/ competent/ professional staff
Great customer service
Service impeccable!!
Quick, responsive service. Knowledgeable staff. Able to find good deals on coverage because you're an independent agency.
The personal services. Feel as though I am a friend rather than a client.