based on 6957 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I love the windows.
Your price is ridiculous for what needs to be done so I will not be using your company for this project
Happy New Year 🍾
I still haven't made my final decision. I felt that the first meeting yesterday went very well, my questions were answered professionally and there was no pressure. I just received the estimate today which was quick
Sales person was very knowledgeable, answered questions, and discussed options. His manner was very pleasant and he inspired confidence in the products.
Patrick
Joshua Donaldson the sales rep was able to give us a lot of info for the patio door. He was very knowledgeable & recommended what style is better on our end.
Keep up the good work Josh!
Thanks,
First name removed
Phone number removed
I will have to see the products in person to compare costs.
Pricing and the professionalism of your salesman
Tom listened to our needs and provided an estimate for an accurate package.
Was told what I wanted couldn't be done because the door wasnt installed by Graboyes. Advised if I knew who installed the door try contacting them.
Chris did not do anything other than tell me we could put anything we wanted in. He did not guide me through the process or show my any options to educate me on why it would cost so much. He only sent one of the two quotes we discussed with zero follow up.
would like a more detailed breakdown of cost for each activity so that we can prioritize the sequence of tasks to be performed.
Cost was more than any other estimate received
Honest, sincere, respectful, knowledgeable and most importantly they listen and provide you with excellent advice.
The representatives scheduled to meet at my home never arrived
Glenn did a great job explaining the process with the insurance company
Way too expensive compare to other companies
So far my interaction with the representative who came to my home was good.
the project was a lot more expensive that I had expected. I just had no idea of the cost. I appreciate the time and professionalism that was exhibited. I would hire this contractor for another project with no reservations, in the future. (just not this particular project)
As of this morning we have yet to receive our contract with the portion of payment required. We are return customers who are waiting to be placed on calendar for our project. We have called Mr. Poster for it but still have not had it completed.
I did not request an estimate from your company.
The sales person was very nice. She explained everything to me so nicely. Keep up the excellent work.
I really liked talking with Tony, and appreciated not being sold something but rather someone listening to my needs and helping g me think of the best possible solution.
Patricia has been amazing through this entire project, she walked me through exactly what needed to be done prior to the drywallers coming and pricing was fair and reasonable!
Too expensive
Our salesperson was great. He was very knowledgeable and professional. However, the price we were quoted is approximately $3K higher than the quote we received from the company that did half our windows before. You are not out of the running, but we will have to seriously consider all alternatives.
I appreciated Patricia’s understanding of the problem and her willingness to offer an affordable solution!
Prices are too high for small and large job for which I requested an estimate.
Patricia was excellent. Very informative! We are not sure what direction we are going at this point.
I love the doors!