based on 6947 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Too expensive
nothing specific at this time.
The person who came by was prompt and incredibly friendly and upfront about the potential costs. Still waiting for the quote on the deck though.
Responsiveness.
Glenn represented his company well. I now await your proposal.
The staff was very professional and cordial
Prompt response on estimate.
Called and cancelled. Apparently they re read the work order and can't do my particular job after all.
haven't seen the estimate yet. should have been here a few days ago
Super friendly staff, but ultimately never got a quote.
Received an estimate but no one to respond to my calls.
Don’t bother quoting me 6 months delivery it wastes everyone’s time
Yes terrible time serviced. Won’t ever call for anything and I am letting all my friends and family know how disappointed your NON SERVING is
Didn't use your co.
Provide me with the estimated for the work as discussed.
I got a lower estimate. Thank you.
Yes, the pricing was not on target for something simple.
8/7/21: I want to hear from you first. I received your proposal on 8/5 and have been trying to get in touch with you since then to clarify a couple of questions I have about the proposal before I accept it. I've attempted to contact Matthew many times by phone and have left numerous voicemails on his phone ..... with no response. I've talked to several people in your office several times (Melanie was the latest one) who said they would contact Matt and have him call me ASAP since I have a specific time-limit to meet in reviewing and responding to the proposal in order to take advantage of discounted pricing for quick acceptance. I think the first deadline was 5 days. Still no response.
H-E-L-P !!!!!
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Fast response. Good recommendation from neighbor. Currently still in negotiations over work to be done.
You didn’t show or call within the time window
Great c quotes prompt and professional.
Cost of the project would not be a good investment. If we were just getting started in our home and planned to stay for at least 10 years or more we might go ahead with the project. Even with a 15 to 20 % savings on heating and air conditioning there is no logical pay back in time. True there will be a convenience factor to consider but not at the cost involved.
At this point in reviewing our options to reduce cost the only way would be to reduce the project size, ie just do the upstairs windows, (11) and see where that cost comes in at? If I use 19 total windows divided by your total cost estimate of $35,487.00 = $1,868.00/window for an appropriate cost of $20,600.00. That to is extreme in my view for a partial install.
We are not interested in vinyl windows as we already have a quote for all of our windows at $23,000.00.
So, we probably will stay as is. True the current windows are somewhat inconvenient but we have lived with them for 30+ years.
Over priced for what we wanted done.
We needed a1×1' space in ceiling replaced.
We wanted the replacement to cover 4×4'.
The price Quoted was to replace whole ceiling.
Measuring was done by laser , it was not discussed what would be done. Told I would receive a quote via email .
I feel they didn't want to do this work for us .
We had the work done for what they wanted for a Deposit. We are very pleased with the work and the price .
We haven't received your quote yet
the guy who came to my place to measure my windows and doors didn't get back to me for over two weeks. I had to write them twice and call them to remind them to send me an estimate. Then the estimate didn't have a type of door we'd discussed, so now I guess I'm waiting again for that person to provide that to me. I didn't get an ETA so it's a never-ending game of waiting around without the confidence these people even want my business.
Great Attention to detail
We got it done, I regret that my cash card has not come in yet, but great job!
They arrived in the allotted time. They also call before arrival.
My Rep Mrs. Owens is on POINT!
Brand value and products and services