6942 ratings.
based onWhat our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
So far the offer looks to be complete.
Your quote was more than 3x that of your competitors.
No
Very professional. Highly recommend
We are waiting on an estimate
Very Pleased With Your Representative....Would Gladly Deal With Your Company, In The Future.
We are waiting on another estimate. Then will make a decision.
Josh is very likeable, professional, patient and knowledgeable with his customers.
Prompt, professional, and courteous response to request for free estimate!
Little overpriced than other companies
The salesman was professional and helpful. We would recommend the company to others.
Jeff Fortuna could not have been nicer.
The quote was the highest one even though your rep gave me a discount.
Yes! I called the office at 1:30 pm because salesperson hadn't showed up. It was clarified that the 1-2:30 pm was the window for arrival. The lady who answered the phone told me that she would call the salesperson and get back with me. That didn't happen. I called back at 3 pm and spoke with another lady who asked her coworkers to see who I had spoken with. She found out that Darry was in Upper Marlboro, 3:00 PM, at his first appointment and that he was double booked! She told me that he said that I had time to go get lunch and return. I decided that after waiting since 1:00 PM that I wasn't going to wait any longer. For future reference, better than average communication is the key.
Great customer service.
Quote for work was MUCH higher than competitors
Better quote
Give me the estimated cost of the jobs we discussed.
very friendly and knowledgeable supervisors
I never heard back.
Looking forward to our estimate.
I made an appointment weeks ago for an estimate of the cost to have my asphalt driveway sealed. Waited weeks, and rearranged my affairs for the day of the appt. On that day, your guy called me to say you do not do that type of work. Couldn't have told me that weeks ago? I wasted weeks, and your service is, of course, terrible. And to top it off, as I was describing my driveway to your guy, he hung up on me!
Matthew was very knowledgeable and answered all our questions with professionalism. It was a pleasure working with him.
From my experience is that coming over to do a cost estimate was on time and very knowledgeable. Thanks
there is an understanding of the work dimension and the options available to carry it out
Personable project manager, Darryl
On time and friendly
Warranty
Professionalism
Very professional service!