based on 6945 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
To expensive and appearing to be interested in only the larger projects, suggesting a local handiman would be a better idea and cheaper for the little items.
The serviceperson took his time at the first visit to answer all my questions
Tom was able to answer my questions and he provided good information that I hadn’t considered.
Too expensive
No need for paving any longer
Professionalism. Great communication in explain details. Plus very friendly
The salesman’s knowledge and honesty
Estimators assessment of our project by providing options.
The representatives
Pricing too high
When the estimator walked in and said "I see the new roof, new floors and updated kitchen. What was that like $50,000?" It was obvious that he was already assuming what we could spend. We don't do business with companies that pad the contracts based on what they see their customers.
Budget
The Project manager does not following instruction well....
I am unable to pay so much money at this time.
I had a great experience with Mark.
Yes! I find it impossible for Darrell, who came out to my home on the 22nd of September, to provide an estimate. I have texted him, called him and each time he has said he will get it to me. As of Sunday the 3rd of October..nothing. My request was for bookshelves and Ken Espey to perform the work. He did a previous job for me. An excellent one.
So Beltway builders desperately needs to learn how to communicate and follow through. Who should have followed up on my appointment with Darrell?? You must be losing business if this is your business practice. Go out for estimate and then NEVER provide one. Very disappointed. I’ll miss Ken’s workmanship but no one is irreplaceable!! Your loss!!
Reliable service response. I’m looking forward to receiving your project estimate for both house painting and installation of vinyl siding
Show your products , competitive quality and pricing
Hi. We decided to pass on this project. The estimate was significantly higher than what we are willing to spend.
Their honesty and openness together with their straightforwardness. They are also very quick to respond to your needs.
The price
Customer Service was Excellent from the first day through the work that was completed at my home today.
The work was done quickly and the cleanup was appreciated. Thanks
The gentleman that provided the estimate was courteous and professional but the estimate was twice the amount of other estimates we received. We have selected another company thank you
Price was too high
Price was too high
..
Have not received full estimate as yet
Have not received an estimate as yet
The representative that looked at our project was polite, sincere and easy to communicate our goals for the project.
Based on this experience I would consider utilizing your services for future projects.
MATTHEWS WAS GREAT. GAVE US A GREAT IDEA FOR THE RAILING. YOUR COMPANY IS FIRST CLASS.