Customer Testimonials

I felt the work was done well and the workers were courteous and accommodating.

Long-winded comment: If you don't read to the end, know that I am very pleased with the work and cost of the job Austex did for me. You should probably skip the rest.

I haven't inspected the job, yet. However, everything leading up to the start up was handled thoughtfully and expertly by Austex. I don't expect any problem. I also like to provide written remarks about every kind of service person I deal with when I receive good service.

I own 6 pieces of residential property in Hyde Park and West Austin, and consider myself a pretty saavy guy when it comes to contracting maintenance and repair service. I tend to use "Old Austin" contractors that have been in business for decades, many of which have sold or closed. Over the years Austex has done a few jobs for me, 250 feet of typical 6 foot cedar fencing for instance (I mean how often do you need fencing replaced?), including demo and hauling. I have owned a specialized facility construction company (building ultra-clean manufacturing fabrication spaces) since 1985, and have an excellent idea of what is necessary to do even such small projects.

On this job, I created some problems by missing an appointment, not seeing to it that the resident unlocked the gate when necessary, etc., but in spite of my stupidity, they maintained a friendly and professional attitude, especially given the amount of attention that was necessary for what I consider(ed) to be a relatively small job (60 feet typical 6 foot cedar).

I was pleased from the very start by the attitudes of everyone I dealt with from start to end: Neil Kreitzer, who was considerate and professional, and gave me a fast, well-considered bid and made sure he answered any questions I had. Wel didn't discuss my cost expectations because I didn't want to, but l thought his quote was extremely reasonable. I did not have any other bids, hired them on the spot (based on their reputation, Neil's presentation, and price), and paid my deposit on the spot; Peggy Blend, who scheduled the services necessary (such as utility line location) and construction (Austex scheduled the work with adequate notice and reasonable wait time) - Peggy helped make the job move along well, and stayed in touch with me; and Reina Flower, who checked in at the end of the job, and provided a quick and correct invoice. Once begun, the job took a very reasonable amount of time to finish.

I need a serious repair and restoration on a 60 year old 35'x10', semi-covered, heavy wood, deck cantilevered out from the back of a house, extending on double 2x12s 12 feet out from from the back wall and 12 feet above the lot below. It will be complicated and not cheap. The first bid I will ask for will be from Austex. I expect I will be happy.

Obviously, I clearly am impressed by all aspects of the service Austex provides and highly recommend them for your consideration for fence work. I can't imagine you won't be happy.
I have given Austex permission to share my name and will permit them to provide prospective clients with contact information.

Sam Griswold

I had just got new Roof Job done 3 days when was approached by Beldon of Seattle sales person. We very much needed new Gutters, but price was a little steep, but knowing I would have Lifetime Warrenty on the Job to save also my new Roof job, we decided to go for Leafguard. No rain in site yet so not sure how the Roof nor Gutters will fair I will be looking out for floss on both. I was very impressed on how well the 3 man crew were on doing a Great job on my home. Top notch work from Joe, Mike, and Dom. I would like to say thank you guys for the extra measure that was done in Rochester WA. I hope for Rain to see how well it all falls in place from such great work.

Great workers, great materials, great look. Accent color did wonders for the look off street. Worth every penny to not get on a ladder and clean gutters again.

Great people to deal with from purchasing to installation and after. Everyone very courteous and professional

Well, I like the idea that I'm never again going to have to get up on a ladder, or hire someone else to get up on a ladder, to clean out the gutters.

The quality of services and following up with the customer

The gutters are great. You were very responsive from the initial contact to product installation. The whole process took a little more than a week and was almost painless. Thank you.

Very happy with installation, windows are wonderful.

Great customer service, wonderful workmanship, and quick to respond to homeowners who need their opinion. After comparing prices to other vendors, they are better priced with better service.

The gutters look great! I am relieved that I won't have to worry about all the stuff that collected in my old gutters and having to find someone to clean them. The young men who installed the gutters were helpful and answered all my questions. The sales representative was very friendly and informative. I was impressed at how quickly the job was completed.

Always friendly and fast. Great service overall.

Honest assessment of what does, and doesn't, need to be done, and how to do it.

Beldon makes sure you’re satisfied! They aim to please!! If it’s not right they will change it until it is done to the customers satisfaction!!

Great product and people. Very pleased with our recent transaction. Installation was outstanding. Office staff provided great support.

We love our new gutter. The installers did a good job and they cleaned up their mess. Just a little adjustment or more adhesive needed at the ends. All in all we're happy with it.

The installers were punctual clean and respectful. The product looks amazing and matches the roof.

Employees were friendly and professional. The work was done in a timely manner and crew was very conscientious about leaving our yard free of debris. Excellent service!

Crew did an excellent job, not only with installation but with clean up afterward. Gutters look great, should have had this done long ago,

Professional service, quality product, arrived when they said they would.

Very reasonable price. Durable in our Texas sun and the wind we tend to get in our neighborhood. Knowledgeable. Did measurements and came up with a quote quickly and stayed on their timeline. Kept me informed about payments and when the work crew would get there.

Excellent service. Very polite crew

The lifetime no-clog guarantee is definitely the most important aspect of your product. The gutters are also very aesthetically pleasing and well-made, adding curbside appeal and value to my home. It's comforting to know that, if I request, an associate will come out and inspect the gutters to assure me that everything is working properly at no cost.

The crew was friendly and careful. They cleaned up all of the scrapes The job was done in the promised time We also were pleased with the cost. It hasn't rained yet so we are still waiting to see the gutters in action.

Super efficient and super quick! They took care and made sure to clean up everything.

I love my windows!! I can open every single one with ease and the installation was amazing. Chris had the old ones out and new ones in, in less than a day. That is all 14!!! I am happy to show all my neighbors and family how wonderful they are.

Very professional installers and great sales person. Product sells itself

Window product seems to be every thing that they advertise and stand behind. One window was broken, and they replaced before project was completed in rest of house.

waiting on a rain to see how they work then I can respond.

The basement seal repair was done very professionally. The workmen were very respectful of my home and put down tarps to walk on during construction. The area repaired and the area walked thru were then vacuumed and swept and cleaner when they left! Salesman was great and very responsive to our needs.