Customer Testimonials
The level of service was outstanding !! My sales person, Lindsay , was excellent! She was professional, knowledgeable , informative, caring and fun and nice!!!!! I can't say enough positive thing about her and Fleet Feet. I love my new shoes and I will definitely be back!
You guys, your products, & your customer service all rock!
I came to your store (for the 1st time) 4 months ago only running 2 miles a week.
With the service, knowledge, & products you provide; I now run 6 miles a day, everyday.
You are ROCKSTARS!
Thanks,
First name removed
A good selection of quality products. Friendly, knowledgeable and helpful staff.
The helpful staff is very knowledgeable about the products they sell
The people were very fast to get to me ande were very knowledgeable and courteous. They didn't rush me off just to make another sell. Several minutes were spent making sure I received the best service and product for me.
I like the selection you have and the prices are reasonable. The customer service was fantastic. I will continue to shop at your store.
I love the way that they make shopping for shoes personal and have a great attitude towards the customers. Also I think that the little hand-held device thing is cool that hold all the information.
customer service
quality shoes
I like the personalized service that your staff provides. The assistance that your staff provides when I have questions about my fitness routine is wonderful...I have received a lot of great feedback, all of which has been helpful. Thank you Fleet Feet!!
Personalable and thorough service. Very happy with my experience and product from fleet feet!!
knowledgable staff, always have what I need.Good quality of products, and work with customer to make sure they are getting what they need. No hassle to return/exchange is great!!!
What I need, knowledgeable, and convenient.
Great customer service! I felt like I was listened to and I needed up with the best fitting running shoes I have ever had. Thanks!
I am a personal trainer at the JCC. New clients need tlc. Fleet feet lets new or established athletes
Try shoes on and go for a trial run. I also try to educate clients about pronation as well as other
Issues. The staff at fleet feet is up to date on what shoes fit each situation
Lisa Walsh
Phone number removed
The personalized attention and fitting. I left feeling confident I had the right shoe for my needs.
I put 100 miles on a pair of shoes that caused me problems and you gladly swapped me back to my old style. I only go to Fleet Feet now for shoes even if I have a discount elsewhere. I trust that I'll be fitted accurately or you'll make it right. As a marathon runner, that confidence means the world!
associates really take their time to make sure you are satisfied with your purchase
Products are great, nice selection. Staff is awesome and very knowledgable.
The staff is very friendly and knowledgeable. They can answer questions from serious athletes or from beginners easily, and are very welcoming to customers who have not shopped in a sports store before.
The salesman was very helpful and took good care in helping fit my daughter's track shoes
confidence that a quality shoe properly fits
The sales associates are extremely friendly and knowledgable.
i have been a long time fan of fleet feet. i have been running since the mid 1970's. i ran cross country/track in both high school and college. i am totally loyal to the nike running shoe. i have been there since day 1 with nike. i have found that fleet feet is one of the only places that i can go to for a "true" running shoe. i love the bowerman series. it is sad that nike has literally hundreds of shoes out there on the market that they categorize as a "running" shoe. and they are the worst shoe that you could be running in for your feet. anyway, your fleet feet customer reps know the shoes, they are courteous and take plenty of time with each and every customer, to make sure they are fitted with the right shoe for them. no one else does that. no one.i have recommended your store to many many people. the only thing that i would like to see is a greater amount of choices in your running clothes choices. what you always have is great, but limited in the amount of styles,brands to choose from. keep up the great work fleet feet. you guys rock. i will be a fleet feet customer as long as you guys are around.oh yes, one last thing... why did you guys remove being able to view your products from your website. that was very disappointing. i have to travel about 50 miles to visit the closest fleet feet store. i very much liked to be able to look at what you had in the way of products (a certain color, or a new style of something,)so i could could decide when i wanted to travel to your store to make a purchase.
I really like the quality of products Fleet Feet has to offer.
The staff has always been very helpful with any questions I have.
Anytime someone is talking about shoes, I always recommend Fleet Feet. I have already sent several new customers your way. All my shoes have come from Fleet Feet for about five years now!!
I came in looking for a new pair of athletic shoes. I love the attention given to what shoe would work best for my feet and workout activities.
comfort
personal attention and thorough job of making sure it was the right fit and the right shoe
I like the personal attention they give you and suggestions they make. It is nice in such a "too busy to help you" world to have personal attention.
I have always been 100% happy with everything I've purchased from Fleet Feet.
High quality products with a staff that understands the products. Felt my salesperson truly was able to fit me.
Friendly, informative, quality!