Customer Testimonials
She made sure that the shoe really felt good on her foot
I liked the personal service. The fitting of my new running shoes was thorough. So far I'm happy with my purchase. I would recommend anyone who wants great fitting shoes to try it out.
Trained courteous customer service!
Expert honest advice.
Always exceptional customer service.
It is important to me to get the personal attention to make sure the shoes will work for me, based on my running stride. I also like knowing that if it isn't right I can bring them back. although i never have.
Personal service and that your salespersons actually use the products you carry in the stores. You can always count on good advice!
That the sales associate, Jess, wasn't afraid to touch my feet, that made me feel comfortable. Shoes are running great!
I went in to Fleet Feet knowing I would receive some one-on-one time with picking out the right shoes but never did I expect such awesome service! Tim was with me and did everything he could to answer my questions and find out which shoe would be best for me. I tried on three different pairs of running shoes and left the store with a pair of Saukonys feeling so inspired to get out and run. I'm training for my very first 5K and creating a better and healthier lifestyle for myself, and I'm so confident in saying that Fleet Feet is the best place I could have gone to get started!
Jan was very helpful and took a lot of time with me. She educated me on my feet and why I was having knee pain, also she provided a variety of shoes to try along with insoles. I am very pleased with my shoes. I look forward to my 5k. Thanks Jan
I love the Saucony shoes that were recommended to me by Erin, and the specialized, personalized service to determine the correct shoe for me.
I like the personal attention received when purchasing or the fitting of shoes or clothing. The staff is very friendly.
you usally have my size of shoes and lots of different styles.
Friendly and knowledgeable staff.
Option for shoes not necessarily the most popular but of better quality.
I have never had a bad experience with Fleet Feet Sports in Chesterfield. The sales associates are always helpful, attentive, and knowledgeable about product. I have knee injuries, so I appreciate the time and attention the associates dedicate to finding me shoes that meet my needs.
Jess (sales associate) gave us wonderfull service and when we had a special order it was handled very well in all ways.
The product selection is focused on what you all know to be the best for the sport and you don't fill the store with a lot of filler product that only confuses the customer.
The staff is always friendly and knowledgeable. I know I'm paying a little more for the products you sell, but the service and your re-fit policy make it justifiable.
This is the only place I'll come for my running and training needs.
They work! My feet feel SO MUCH BETTER.
I've struggled with finding tennis shoes that fit my feet. I have Plantar Fasciitis. I have constant pain. I had heard of Fleet Feet and wanted to check them out for a couple of years. I finally did. I will never buy another pair of tennis shoes from anywhere else. Tessa was amazing! She was patient and informative and super helpful. She fit both me and my son with shoes that we love. Thank you so much!
I like that you watch a person run, look at their shoes and assess what kind of runner/how a person runs and then tell them what kind of shoe works best for them, as a runner. I have had problems in the past with pains here and there. I go into the store and have always left with an answer and within a week, am usually running pain-free! I send everyone who is a runner or wants to become a runner to Fleet Feet!
personal, competent service and genuine concern about choosing the proper shoe.
The professionalism and knowledge!
The fitting was very thorough and educational, and the staff seem to enjoy what they do.
I have been to my cardio kick class once and the shoes were very comfortable. Tim was very good in explaining what type of shoe that will help me in my workout routine.
Products-High Quality
Services-Very friendly, very helpful & I was made to feel very comfortable.
Fleet Feet personnel are the biggest reason I recommend Fleet Feet. Not only are they knowledgable runners, but they treat everyone with encouragement, support, and a positive attitude.
I like how someone takes the time to sit down and ask questions so they can fit you in the shoe that they think is going to work best for you. The girl that helped me was very nice and helpful and I thank her for her time and help.
Quality products and knowledgeable employees
Jodi who helped me was great
personal service in fitting my feet. you seem to know what you're doing