Customer Testimonials
The personal attention that "each" of your feet receive:-)
friendly service,
Great customer service! Super knowledgable staff! Pam was so helpful and was able to get me properly fitted for my first pair of running shoes. I feel confident I have the proper equipment to start my new fitness regimen. Thank you!
The knowledge of your staff is impressive.
The lady that waited on us was very friendly, professional and knowledgeable and my brother and I appreciated her kind attention and her expertise.
The knowledge & attention of the staff is awesome. Very caring & friendly.
Your products (shoes) are the same as other retailers but you have a wider variety and your staff is far more knowledgeagble and helpful.
All the products are high quality.
The knowledge of the associates, the quality of your products, the research behind your products, and the ability to try-out products!
Personal and honest assistance. No question to simple/obvious not to be answered. Great products.
thorough helpers :)
They have helped my feet tremendously, but the prices are a little high so I don't go as often as I need to.
The full service of the shoe fitting.
Employees seem to be well-trained in foot mechanics and seem to be truly interested in helping you find the right shoe, instead of just trying to sell the most expensive products.
I truly appreciate the time and attention that is given by the Fleet Feet associates to ensure that the customer leaves their store with a shoe that fits properly. While I have never had to return a pair of shoes, the Fleet Feet satisfaction guarantee is another reason why I prefer to buy my shoes from Fleet Feet.
Extremely educated staff that takes the time to work with your personal needs.
I thought the service I got was above and beyond anything I've ever received at the typical big box sports stores. I learned a lot about my correct size, foot shape, stride and more. I was very impressed!
Personal service, not feeling rushed, feeling like you took the time to really make sure I got the proper fit.
Your staff was very attentive and helpful. I absolultely love the shoes they recommended for me. I feel like I have no shoes on and I am running on air. Best fit I have had since I have started serious running. Nikes were what I originally started running in years ago. Then of course, I was told it was not as good as Asics or Muzunos. I love my NIKES!!
knowledge of staff and friendliness.
extra attention
Everyone is so nice and knowledgeable! I also love the fact that I can return my shoes if they cause problems even after I have worn them!
The staff was very knowledgeable and helpful. They helped me find the right shoes.
I'm on my third pair of Brooks running shoes and I know that without them, I wouldn't have made the transition from walking to running without injury. The last time I came in, the girl who helped me checked my inserts and said I didn't need a new pair yet. With that comment, I know I can trust Fleet Feet to tell me what I need and not try to just sell me something. I purchased a pocket belt....don't know what it's really called...but when I was looking at the choices, I appreciated the input from the young gentleman who was able to give first hand experience. I know that the assistants in your store are genuine.....and I really appreciate that.
People were very nice
Great fit
Widths and sizes always available. Also love the guarantee.
Trained staff, good selection.
Very personal attention and the staff really wants to get the right product for my needs.
I purchased a pair of shoes that ended up not fitting perfectly to my feet- and caused several blisters (even after ample break-in time) and Fleet Feet had a no-hassle return/exchange policy so I was able to get a different pair that fit better!