Customer Testimonials

I ordered late and you delivered on time/Christmas Eve.
My sister and her family said the cookies were great and the pics they sent looked great-just like what I ordered.
Thanks

The bouquet turned out beautiful, it was delivered on time and my friend said the cookies were delicious.

Cookie package was what is was supposed to be. Young woman who delivered it called and let me know she had delivered it. I really appreciated knowing they had received it.

The cookies were perfect and were delivered on time on my spouse's birthday. Will definitely recommend this.

Easy and efficient to find what you want and order. Cookie bouquet arrived as scheduled and tasted great!

EVERYTHING! The taste, the decorating, the presentation, and the excellent service! Thank you!

Cookies were absolutely beautiful , & delicious thank you so much! Weee a hit for holiday used as a centerpiece on table!!!!

This location has now helped me with several orders. They are always friendly and helpful and can really pull together a custom bouquet for a special occasion. The cookies are delicious!

It was a perfect addition to our holiday table!

Our beloved Cookies By Design store in Exeter, NH closed! Thank you Needham store for getting my son & his wife their anniversary basket all the way to NH!!! They love it❤️

Amazing cookies and great customer service!

With some of the worst weather during the holiday season, you made sure the cookies were delivered. The kids loved them!

The cookie basket I purchased was a gift. The recipients loved it! The Long Beach store took care of my last minute order and delivered as promised.

This store goes out of their way to make sure the customer service is taken care of. Even when they're super busy, they make their deliveries as promised, they're friendly on the phone, their drivers are super friendly. I always recommend this store. Oh, and by the way, the cookies are amazing.

Delivered as expected. Cookies looked and tasted great!

They loved the cookie bouquet. I've been sending her Cookies by Design for the last approximately 18 years.
Thank you for doing such a wonderful job.
Debra Servello

Everyone was wonderful

I live in a different state, a plane ride away, and wanted to send my mom something special for her birthday. I did a search for some kind of treat I could send her and cookies by design came up.
She likes desserts more than flowers, so this cookie bouquet was a hit! She sent me a photo and it was exactly what was pictured on the site. She was as excited as a little kid (in her 70s!) I’ll be sure to use cookies by design for my other family members who live in the area for their special celebrations!

Delivered on time and no cookies were broken!

Flavor, Designs available, delivery options

Delivery was very fast, same day. The cookies were for a grieving family who appreciated the gesture. I would definitely recommend.

The flavors are real not artificial.
The cookies are fresh.
They were delivered on time.
Your product arrives as seen on web.

The cookies were decorated well and tasted great. Very fresh. I appreciated that you delivered the cookie bouquet on the day requested, despite the bad weather. The balloon delivered with the bouquet held the helium very well! It is still floating a week later!

Customer service on the phone could improve. Person answering the phone seemed rushed and curt.
Would like to see specific times for delivery options such as before noon, afternoon, etc.

I ordered this for a fun Christmas Eve gift for my sisters family and they loved it however the sprinkles unfortunately didn’t make it securely and they were everywhere the minute she opened the box and weren’t able to be used but they loved the cookies were individually wrapped!

Very helpful people working for the company and the cookies are so cute and delicious!

They are always so easy to communicate with and the cookies are the best!! Everyone we send them to absolutely loves them.

I very much appreciate your cookies and delivery

The items ordered were expertly prepared and exactly as described. My order was ready as requested. The recipients reported the cookies were flavorful.

So cute and tasty

Excellent cookies, great presentation & flawless ordering and delivery :-)