Customer Testimonials

The cookies were perfect as always. Love the store and customer service is wonderful.

Easy to order, great product, reliable and quick delivery.

Beautiful presentation and tasty cookies!

1. Happy attitude and Very personal assistance when calling the location. It felt like I knew the person when talking with them!! Never had such an experience before!
2. The note was hand written!!! With all of the exclamations and excitement as though It was written by me. That’s a first! - it’s not a typed note; very personal!
3. Husband Loved it! ❤️

Cookies were very cute and I got a text once they were delivered.

Cookies are exactly what I ordered with a timely delivery. Thank you!

Very easy to send the cookies

Great tasting cookies with fabulous design options

Mary called me to let me know where she left the delivery so I could let my friends (the actual recipients) know it's there. My friends loved the cookies, apparently they are really good. Will definitely order in the future!

Everybody I’ve sent them to raves about them.

The arrangement I sent to friends was incredible!!!

My grandson loved them!!

The owner was very pleasant. I came in showed her my vision and she made it happen! My bridesmaid proposal cookies came out beautifully made.

Cookies looked and tasted great, and they were done relatively quickly. So professional! A GREAT product for our church.

Fantastic customer service!

We sent this bouquet for a new baby, #3. It was enjoyed by the other 2 kids as much as the partents. A great gift to include the whole family

very good to work with and good follow through

Delivery was on time and arrangement was perfect!

My mother loved the cookies especially the design!

I have been ordering Cookies by Design products for years. The cookies are amazing. They taste wonderful, the designs are amazing and the size of the cookies beat any other cookie establishment. There are plenty of sales which I always watch for as with everything else that I buy. The delivery is on spot. I just ordered the Princess cookies for my one granddaughter who is definitely my Princess. She absolutely loved them. Thank you Cookies by Design. See you soon.

Order was delivered on time..cookies were delicious!

Everything went very good , now we will see how the kids like them .

Easy to order and found exactly what I wanted. So many excellent designs to choose from - found the perfect theme.

I’m in California and ordered a basketful of cookies to be delivered to the UIUC dorm for our daughter’s 20th BD. She told us the cookies were surprisingly good. The delivery was on the date of her BD. I had to call the shop to get the delivery window. If that information had been on the order then I don’t have to call but overall it’s good and might do it again next year

They were great. Called to remind and were oh so helpful.

Helpfulness and delivered at time requested

Great customer service. Open to modifying my choice of cookie designs. Very nice to work with.

Very personable. The website wasn’t working right for me and the staff went above and beyond to help me.

Fantastic product and service!!

I couldn't be happier with the cookie bouquet sent to my dear friend for his retirement. I called just the day before and was concerned I might be too late. The bouquet was beautiful, personalized, and perfect for the ceremony. Thank you so much for taking the time and the extra effort to make it perfect!