5138 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Good communication. Not freaked out by small changes. Good people.
Both moving men were friendly and courteous. We were going through a sudden loss of a family member, and they did everything they could to make things go easily.
Very easy to work with, good communication. Flexible. Very Good.
Courteous, speedy, careful.
Intelligent people, very careful and respectful, also move quickly.
Very efficient and professional movers.
Fast, super-friendly and reliable.
the customer service from start to finish. The guys are always respective and patient with all of our requests.
Staff and their efforts
Everyone was incredibly professional and calm during the entire process. Everyone was respectful and friendly. What a pleasure during that stressful time!
James and Kyle were flexible, understanding, with excellent customer service skills.
Thank you again for your great service. You can count on us utilizing your services for future needs.
Thank You,
Lloyd & Connie Dodd
Friendly. Neat workers. Arrived on time. Very professional. Checked everything out before moving the furniture. Worked efficiently and finished early. Then asked if there was anything else they could help with. Their help was greatly appreciated.
Professional
I have told people about the company and that we did use you twice. I would highly recommend the movers! I was really bummed about the packers that I hired to pack for my second move. My husband was infuriated by them packing a box and it only being 1/4 filled. If it was just 1 box we wouldn't have cared but when it was the majority of the boxes are them are not fully packed and we run into space issues in the moving truck then I have issues. So yes to the movers watch like a hawk the packers.
The crew was very helpful, patience, and friendly.
Professional and takes time tonnage sure nothing is broken
The guys were nice enough, just so slow and seemed to run clock down
Pro company
Everyone did a super job. They were careful, polite and efficient.
The workers were friendly, professional and quick
I do, however, have 2 complaints.
first of all, the truck was not big enough to move all my belongings. between my sister, brother, and I, we had to make 9 trips in our cars to move the remainder of my belongings. that was totally not acceptable to me.
the second item, one of my crystal lamps was broken. I understand mistakes happen but not one mover apologized for the incident.
On time
Professional
Very nice young men, polite
great job
Very polite and hardworking young men.
They did a wonderful job!
Thanks so much,
First name removed Nagy
Friendly and hard working movers.
Really easy, great positive attitude, efficient.
They're fast, efficient and genuinely care about keeping your personal items safe during the move. I love that they also jog between the house and the truck while not carrying an item.
Careful, willing to wrap items in plastic
The guys were friendly and helpful and pretty efficient.
I've used you in the past. I will never use you again in the future. You guaranteed me a price of 1900ish, then when you got to my place, you raised the price in the middle of the move under threat of "halting moving service." All for an extra $400. I called Molly prior to the move and told her there were more boxes than in the original estimate. She said it was OK and wouldn't change anything. I feel lied to and that you bait & switched me in the middle of the move. Then you tried doing it again for another $200 once we reached the destination. At that point I spoke to the manager and they waived the extra increase. You lost a loyal customer over this and I will never recommend you to anyone I know.
The guys were very friendly. Their work was fast and efficient. The pre-process was smooth too. The customer service was top notch!
Prompt, courteous and very responsible.