based on 825 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The sales person that helped me (I think her name was Stacy) was fabulous!
The best shoes. The best advice/ recommendations.
Knowledgeable staff
Very courteous
Great products
Great return policy
Always have my size
I love how helpful staff are. It's great to have all of their recommendations on shoe type/brand/fit. You rock!
One and one help with people who know the products is excellent. Very friendly also
Great products and excellent service
I like the comfort and style of your sneakers. Your customer service was great.
Service was exceptional and love my new shoes.
Friendliest of your staff!
I went specifically for the technology of fitting for running shoes. The employee was very helpful in finding shoes that would work best for my feet, and showed no irritation when he had to keep going back to grab more shoes. I felt welcome and comfortable the whole time
People are very helpful and friendly!! Got the best shoes ever
Love the staff and how they have the patience and time to help you find the best pair of shoes for your running journey! I’ve been with Fleet Feet since middle school in my running career in cross country and track and field and now graduating high school I still have to get my shoes with them!
I love Hoka shoes. The associates are always friendly and knowledgeable.
The process was very easy
The salesperson was very knowledgeable and helpful
Didn’t love the prices but I love the shoes.
The staff was very helpful/educational.
The sales associate was knowledgeable, helpful, took her time with us to find the best fit possible.
Detailed assessment and educated service.
Friendly, knowledgeable, and helpful staff.
Personal fitting.
Personalized service and my feet don’t hurt!
I loved how the employees were very involved and wanted to know my name. They were incredibly helpful when it came to finding the best pair of walking shoes for me! Thank you so much I will definitely be recommending this to EVERYONE I know!
Love the customer service!
Our visit to the WS Fleet Feet store was nothing short of amazing. We were helped quickly. The lady who helped us was great. She helped my son feel comfortable, and find the right shoe for his foot. The foot scan is such a nice added feature the store provides. It give you a real look at the anatomy of your foot and the true size and issues you may have. Yes the shoes may be pricey but you get what you pay for.
These Hoka shoes are amazing.
I’m excited to get the fleet foot inserts.
The difference is beyond words.
Staffs very friendly, accommodating and answers to my questions. They are knowledgeable to my queries
Logan took care of me and was so kind and understanding. He knew what would work for me and what insoles would work for me, and he laced my shoes with lace less shoe laces. i really appreciate his knowledge and kindness.
Knowledgeable staff and comfortable shoes!
No one was pushy. I was given options. I have very bad feet and needed to be fit properly
No comments
Everyone I have dealt with at Fleet feet has been courteous, knowledgeable, professional.