104 ratings.
based onWhat our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Helpful staff
Shoes are over-priced and made of cheap materials. Time was that paying $100 meant a great pair of runnning shoes that would last for at least 6 months. These shoes were $170, did not have much support and had a place that rubbed my toes. Took back and fot a refund: Brooks Glycerine.
You offer a ton of variety and friendly, helpful staff.
The associate that assisted me was terrific, very helpful and funny!
Great Quality.
I liked the scan, the results were very educational about my foot structure and choices for selecting shoe type. The staff was very knowledgeable and helpful.
Very helpful and friendly
Personal pleasant service with a foot screening was nice. Had choices but didn’t feel overwhelmed with choices.
Angie was awesome!!!
I like the way they feel on my feet and the way they wear.
Fantastic service!
Alex was fantastic! He was patient and courteous.
I tried on 8 pairs of sneakers until we found the right fit (8!).
I would recommend the store and Alex to anyone and everyone looking to be properly fit in a good sneaker.
First name removed Jay
No more politics on your front door
I loved how the associate was so patient and nice.
Employees are very friendly and knowledgeable
Quality shoe fittings, recommendations, and customer service. The staff is incredibly knowledgeable and kind. I wouldn't go anywhere else to be fitted fir running shoes.
Good service; good products
Auston was great. Professional and courteous.
Friendly, cheerful personnel. Great personalized service. The foot scanner to assist in shoe fitting is a neat idea.
Quality salesman with product knowledge and good products.
Love the Brooks that I purchased. They felt great at your store and wearing them around the house to break in, however when I went out for my walking routine, they are bothering me on my right foot midway. There is a bone there that seems to jut out a little further on that foot so I am wondering if I need a slightly wider shoe because of it. The left shoe feels great. Other than that, I loved my experience with you and the shoes
Thanks,
Doris Meginley
Your products make my feet feel better. And I think the staff that you hire is always helpful, courteous kind, and polite..
And they are well-versed in problematic foot conditions and help to put you in the right shoe choice
They fit better than any athletic shoe I’ve purchased in a long time
The variety of shoes & socks is the best
in the area.
I was so surprised & very pleased with the relaxed & personal service i received from Kari. She explained everything &
took the time to find out what I was looking for in a shoe. I purchased 2 of the 3 shoes Kari presented, which is proof positive of her expertise &
service excellence.
Love everything about the service of getting a measurement of my foot so that I could have and be recommended a proper brand shoe that would be comfortable and sized correctly. Plus being shown multiple brand choices to select from. The help and advice from employees was greatly appreciated. The education of why I should have a proper shoe was an eye opener.
Very patient with me and I finally found a shoe that has helped my feet.
The time your salesperson spent with me to explain and find the proper fit/shoe
It’s personal, specific and easy!
Friendly staff! Good service! Staff who are determined to find the right fit for you! The manager, Patrick called us on his day off after his staff alerted him to an unresolved problem. Problem being resolved! Thank you!
They have a good assortment of shoes in different sizes!
friendly staff. had what I wanted in stock. parking was a little rough, but I guess that's a good thing. stores were busy.