Fleet Feet
310 East Main Street Suite 200
Carrboro
NC 27510
United States

Average rating: 9.6 out of 10 based on 2484 ratings.

What our customers think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   June 13, 2023 — Rated 10 out of 10 by J.C. Fleet Feet
What do you like about our products and services?

wish i knew the name of the guy that helped us, he was awesome.

Report a concern   June 13, 2023 — Rated 10 out of 10 by K.H. Fleet Feet Madison AL
What do you like about our products and services?

Great service.

Report a concern   June 13, 2023 — Rated 10 out of 10 by T.E. Fleet Feet
What do you like about our products and services?

Customer service and great quality product

Report a concern   June 13, 2023 — Rated 10 out of 10 by T.C. Fleet Feet
What do you like about our products and services?

Barb was awesome!

Report a concern   June 13, 2023 — Rated 10 out of 10 by K.B. Fleet Feet
What do you like about our products and services?

Love Fleet Feet and the knowledgeable support. Also love the running programs offered!

Report a concern   June 13, 2023 — Rated 10 out of 10 by Jeff Snelling Fleet Feet
What do you like about our products and services?

I came into Fleet Feet to buy new running shoes and was really impressed with how I was greeted and the fitting process. They have a scanning machine that is designed to give precise measurements of both feet, arch height, and pressure points. They also have a pad that you walk across that shows your alignments. All this information was explained and used to present the shoes that most likely would fit best for me. Tyler was the sales person that waited on my and he did a great job. He had me try on different shoes of course, but also put different brands on one foot to let me feel the difference between the two. A very detailed fitting. In the end, I found the perfect fit and i'm super happy with my purchase. I highly recommend Fleet Feet!

Report a concern   June 13, 2023 — Rated 10 out of 10 by E.F. Fleet Feet Deerfield
What do you like about our products and services?

Knowledgable with a great selection

Report a concern   June 13, 2023 — Rated 10 out of 10 by R.L. Fleet Feet
What do you like about our products and services?

Hoka

Report a concern   June 13, 2023 — Rated 10 out of 10 by P.S. Fleet Feet Sarasota
What do you like about our products and services?

I have been suffering with metatarsalgia and went to the store in hopes of finding shoes that would provide relief of my pain.

Nick was the associate that helped me. I will recommend him to friends and family. He is knowledgeable, patient and friendly. I had a very
successful experience.

I originally wanted to try the Hoka brand and he brought two different styles for me to try.

Then he suggested the paradigm 6 Altra. This pair felt the best and I love them! I was able to walk immediately pain free in them. I have been wearing them for two days and so far they are
working very well for me.

Report a concern   June 13, 2023 — Rated 9 out of 10 by P.N. Fleet Feet
What do you like about our products and services?

Emma was very knowledgeable and attentive. She took time to find the best solution for me. Much appreciated.

Report a concern   June 13, 2023 — Rated 10 out of 10 by tristan henderson Fleet Feet
What do you like about our products and services?

All the products I shop for all in one place! With great customer service!

Report a concern   June 13, 2023 — Rated 10 out of 10 by Emily Behn Fleet Feet
What do you like about our products and services?

The employees at Fleet Feet are patient, knowledgeable, and provide exceptional service. I always go out of my way to get my running shoes from here because they make the experience easy and are happy to address any questions I have.

Report a concern   June 13, 2023 — Rated 10 out of 10 by T.C. Fleet Feet
What do you like about our products and services?

Service was great. Got help from someone who wanted to understand my goals and not just get me out the door.

Report a concern   June 13, 2023 — Rated 10 out of 10 by Scott Baron Fleet Feet
What do you like about our products and services?

Personal attention and technical insights

Report a concern   June 13, 2023 — Rated 10 out of 10 by Jeff Lewman Fleet Feet
What do you like about our products and services?

Fleet Feet is focused on running and provides a good group of products that are specific to runners. With multiple brands they allow customers to compare like shoes and pick the one that fits and feels the best.

Report a concern   June 13, 2023 — Rated 10 out of 10 by S.G. Fleet Feet
What do you like about our products and services?

The young man who helped me was wonderful. Very customer oriented. đź‘Ť

Report a concern   June 13, 2023 — Rated 10 out of 10 by Ronda Johnson Fleet Feet
What do you like about our products and services?

The gentleman that helped me with my shoe selection was fantastic. Super knowledgeable about the product and very respectful.

Report a concern   June 13, 2023 — Rated 10 out of 10 by Megan Hall Fleet Feet
What do you like about our products and services?

Amazing running shoes and very knowledgeable, patient, and kind staff. I love that they love running as much as I do.

Report a concern   June 13, 2023 — Rated 10 out of 10 by Jeff Anderson Fleet Feet
What do you like about our products and services?

Good selection of Hoka shoes. Just wish it wasn’t an hour away.

Report a concern   June 13, 2023 — Rated 10 out of 10 by R.N. Fleet Feet Chicago
What do you like about our products and services?

The staff

Report a concern   June 13, 2023 — Rated 10 out of 10 by T.O. Fleet Feet
What do you like about our products and services?

The service was incredible. Will was patient and super knowledgeable. And the company values are incredible.

Report a concern   June 13, 2023 — Rated 10 out of 10 by M.E. Fleet Feet
What do you like about our products and services?

Great service. Associate took time to get me in the right shoe.

Report a concern   June 13, 2023 — Rated 10 out of 10 by D.S.S. Fleet Feet
What do you like about our products and services?

You can count on the help and service you get!

Report a concern   June 13, 2023 — Rated 10 out of 10 by J.J. Fleet Feet
What do you like about our products and services?

Full service and knowledgeable staff

Report a concern   June 13, 2023 — Rated 10 out of 10 by David Harmon Fleet Feet
What do you like about our products and services?

Everything

Report a concern   June 13, 2023 — Rated 10 out of 10 by R.S. Fleet Feet
What do you like about our products and services?

Excellent services

Report a concern   June 13, 2023 — Rated 0 out of 10 by D.M. Fleet Feet
How did we disappoint you and what can we do to make things right?

The store in Poughkeepsie is a negative experience. All sorts of restrictions about returns, try-ons, etc. The owner has gone to great lengths to make her life easier by placing obnoxious restrictions on many aspects of the customer experience. She openly whines and complains about how hard she works and how difficult some customers make her life. She doesn't mind taking their money, however. I will NEVER shop there.

Report a concern   June 13, 2023 — Rated 10 out of 10 by S.W. Fleet Feet
What do you like about our products and services?

The sales associate was very helpful, and I never felt rushed.

Report a concern   June 13, 2023 — Rated 9 out of 10 by A.L. Fleet Feet Chicago
What do you like about our products and services?

Great customer service!

Report a concern   June 13, 2023 — Rated 10 out of 10 by john finger Fleet Feet Deerfield
What do you like about our products and services?

We had a great experience purchasing shoes and inserts at Fleet Feet! Ana did a good job of analyzing my feet and offered a number of good styles and suggestions. Very comfortable shoes!


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