based on 2368 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Good, quality shoes and socks.
Isaac was friendly and helpful. I was comfortable with his selection of shoes and inserts for my shoes. I have issues with my feet and was looking for shoes that would help with the pain, so I could walk again.
Excellent service
Very knowledgeable and helpful service.
I went in for orthotics and was helped by Omar, who was attentive and knowledgeable of the products I was looking into. I ended up purchasing 2 pairs of orthotics and a pair of Oofos slides . So far the orthotics and Oofos have helped. Great service
Excellent quality and a fantastic custom-fitting experience.
Great quality products, knowledgeable, friendly staff.
Staff was very knowledgeable and helpful. The new running shoes feel great.
Your people are very friendly and willing to help.
Personal attention and service
The staff is awesome. They really care that you get the right fit
Erin was great. Very knowledgeable and personable.
I received excellent service. Matt was friendly and conscientious in finding a sneaker that fit well and met my needs. Tony was also helpful and knowledgeable when assisting. Matt. I plan to shop here in the future because of their good service
Complete doctor type check up on my feet. Very impressed with Jack who knows so much to make my feet feel fantastic! I can’t believe what a difference it was walk-in and walking out with hand picked shoes for me. I will never go anywhere else than Fleet Feet. Doug
Helpful staff and good quality products. Reasonable prices on the products.
Knowledgeable employees with a lot of different models to choose from. Studied differences between products at website and then found that your store had the best inventory of models and available sizes to try on.
The staff is always very helpful and friendly. They have such a great selection of products.
Knowledgeable associates and good quality products. Plus I want to support the local running community.
Friendly and knowledgeable staff with quality products.
Don was the man who helped me with my difficult foot situation. He spent over an hour showing me different options, until finding the right shoes for me. I would like to thank him again for his patience and help. I would definitely recommend coming in to shop here, especially if you have a specific shoe need.
Custom sizing and quality
Not much color to choose from but I got the product prescrifor me. Services is excellent, each staff focuses on their designated customer.
They take a personal interest in you and try to meet your individual needs. They take time to listen and are knowledgeable about their products.
Great hands on service from very knowledgeable sales people!
Mia was very helpful and professional. She showed me exactly what I needed
Knowledgeable, friendly staff. Quality products. High prices :-)
Awesome inventory, great sales people!
Our sales person was patient and knowledgeable
Great service .friendly
The personal attention you get is fantastic. I think it was makala who helped me and was so helpful and patient. Will be back when needs new shoes.
My visit to Fleet Feet, Tacoma was awesome. Chris was incredibly knowledgeable and kind. I walked away knowing more about the right shoes for my feet and a pair that fit perfectly. One run in and I already notice a difference. Many thanks!