based on 3429 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
There is a white variety of Footwear, apparel and assistive products.
Great individualized service. They want to sell you the correct shoe not the most expensive.
Love the individual attention you receive in the store.
Everyone is kind, knowledgeable, & professional.
Comfort
Lots of merchandise and lots of selections. Fantastic sales staff. I would rather buy from my local Fleet Feet stores with knowledgeable sales staff than play the guessing game on Amazon. And the prices are basically the same.
The person who greeted me and took care of me and went out of her way. I think her name was Stacy at the Greenville North Carolina store. Good job.
I like that the shoe experts try to help take the time to find the right shoes. JP, my sales person took the time to pull numerous shoes for me as I was having trouble getting a good feel in anything I tried on.
Phenomenal customer service. Didn’t know this level of service still existed.
The quality and type of shoes
Measuring of the feet and personal recommendations of Hola style for my particular host circumstances.
You need expert help finding the perfect shoe. You just do!
Service is great! Great product
I particularly liked the sales associate with whom I dealt. She was courteous, friendly, and had a terrific sense of humor! I bought shoes one day and went back the next to buy inserts. I went to a store many miles farther from me than your nearest store just so I could work with her. Her name is
Angela Guccione, not sure of the correct spelling, but she is at the Chesterfield store.
The professional attention and knowledge.
I have already recommended to two friends.
Customer service was excellent and my shoes are very comfortable.
Good quality and people are great to help
Great service and products
First quality products at fair prices. Staff is knowledgeable and friendly. I’m always made to feel like a valued customer.
the service could not have been better...the sales person was very well trained on what shoes should be worn ...she did a complete evaluation on my foot and knew what she was dealing with..helped me tremendously and have had great success with my healing process.
Excellent products, knowledgeable service and 60 day return policy. What’s not to love?
Expertise
Everyone is always very helpful!
The comfort of my asics and the professional warm help from Karen ( I believe that was her name)!
Good selection and friendly employees
Wonderful customer service! You made sure my shoes were what Ineeded, and fit well.
Excellent kind service that was both educational and delightful!!!
Well trained friendly sales associates.
My sales associate was very helpful and knowledgeable. I am so very happy with my purchase and less pain after my walks.
knowledgeable staff, great product!