- Phone: 248.366.4611
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based on 3286 ratings.
What our guests think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Jennifer,
Thanks for your recent visit and review. I would like to explain the time criteria for the massage. The massage is 50 min hands on and 10 min is left open for pre and post consultation on your visit. I want you and the therapist to have time to dialogue about your session. When guest come on a regular basis then the time criteria can change accordingly, because you have now established a rapport with the therapist and they know how to administer the right therapeutic wellness plan for you.
Thanks for choosing LaVida Massage COS!
Hope to see you soon.
r/Monique
Owner
Convenient, pleasant staff, quiet and cozy massage rooms
This was my first ever massage and let me tell you it was amazing. After traveling all week and running in the airport from plane to plane this was a real treat. Gretchen was very knowledgeable and new exactly what needed to be done to loosen up the muscles in my neck and shoulders. I will definitely be back very soon
Friendly and focus on the areas you ask them too.
Make sure massages last the full time. I had an hour long massage that started at 5:15pm and I didn't realize it was cut short until I ARRIVED HOME at 6:15. I think that was 15 min of massage that I didn't receive.
An hour should be an hour of massage! I love the therapist that I use and all of the ones I have had-but- An hour should be spent on the customer.
Maurina is my Favorite girl!
Very courteous.
Great massage
Smiling faces! All the staff greeted me! Shirlet was professional, warm & explained everything she was planning on doing, again as she did it & checked in with me often to see if I was still comfortable. I recommend facials by either estheticians here!
The calmness and friendliness about the people and facility. Also how relaxed I feel when I am done.
What’s the point
Rose, Thanks for your recent survey. I have tried calling you twice to discuss your visit. I will try reaching out to you again.
r/Monique
Owner
Very good at what they do. Very reasonable in price if you're a member or not.
Great atmosphere. Therapists ask questions prior to session about what you need and areas to work on.
I'm very happy to come and get a good massage. A.J. does a very good job.
Customer service was great. Everyone was super nice.
time
Massage therapist had too long of fingernails
Thanks for letting us know. We have reminded all of our therapists that nails grow quickly and to keep their eye on their length
Location, availability
Thank you for your feedback. We look forward to seeing you back to the Center soon.
Thank you,
LaVida Massage
Friendly staff, close to home, good atmosphere, excellent therapists.
Very friendly staff...very caring and helpful.
Great Deep tissue massage!
Great massage therapists, polite and efficient front desk staff!
My husband paid for 90 mins but only received a 60 min massage
This was my first time having a massage and it was terrific!!! I highly recommend! I First name removed come back in the near future!
Courtney is great! She really takes the time to understand your issues. I always feel better after I leave. She's excellent at what she does!
Professional
I had the best massage ever by your therapist.
Always accommodating
Every one is friendly and helpful. Chella is the best!!
it was a great massage...but $90 (with tip) for a 50 min massage is pretty expensive...it should at least go the whole 60 min.