- Phone: 248.366.4611
- Visit Website
3396 ratings.
based onWhat our guests think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Good, quiet environment. Personalized treatment. All the therapists I have had so far have been really good.
Debra's massages are the best!
Always feel welcomed and seen by front desk. Massage therapists are amazing, in particular Leigh and Marie G. Have belonged to benefit plan for over 10 years—pricing is great!!
Staff is kind, therapists are well trained and facility is clean and well stocked.
Autumn is a wonderful therapist! I was experiencing some lymphatic problems for about a week straight. The morning after she did my lymphatic drainage massage I woke up pain free and feeling so much better! Best experience possible
Liz was amazing
I was running a few minutes late for my session and they were very understanding and accommodating about it. The place was clean and relaxing. The staff was friendly, knowledgeable, and professional.
Every one is welcoming and kind. Keiko and Hope are very knowledgeable and professional.
Love going there. Staff is always great and so is The massage
I look forward to my monthly trips to LaVida. I always feel better when I leave than when I arrived. It's a great addition to my fitness and health routine. All the therapists I've used have been helpful. I recommend Phil in particular as someone who's professional and knows how to deal with those aches and pains you get as you age.
Nice environment, friendly front desk staff, reasonable price, excellent skills by Maria, who really helped my psoas pain.
I feel so much better after my massage with Donillo. It was perfect! He knew exactly what my body needed to stop having brain fog from the tight muscles in my shoulders, neck, and head.
Phil was amazing! Very attentive to my problem areas.
It's difficult to get an appointment.
For members, massages that have been paid for should not expire.
Facial was perfect.
First time there. It was relaxing and pleasant experience! Very professional staff. I would definitely go back again
Welcoming staff, professional atmosphere, explanation of services.
Good massage
I had an absolutely horrible experience with the owner of the Fairlawn, OH location of LaVida Massage. When I arrived for my booking, there was a misunderstanding about my session. Instead of providing any level of customer service, Len began to argue with me and talked to me in an aggressive and abusive manner. He was very arrogant and rude, and was extremely condescending to me. The situation ended up with me shaking and in tears. I could not even enjoy my massage because I was extremely upset and crying, and I spent most of the hour trying to recover from the hostile situation. My massage therapist is amazing, however, I will never return to this location.
It was a very relaxing, soothing experience. Juanita was an excellent masseuse. Perfect pressure.
Lesa, thank you for such a kind review. Juanita is phenomenal and we're so happy you thought so, too! We look forward to seeing you again soon!
They were very nice and went over everything
Loved my massage with Daniela. I left relaxed and feeling great.
Friendly and knowledgeable, staff and therapist!
Quality services, reasonable prices, blind booking, and friendly staff and providers.
I explained my sore areas and she knew exactly what to do!
Thank you for your feedback! We're glad that you enjoyed your experience with Joyce, and we look forward to seeing you again soon!
The massage was very professional. Awesome. The place… super clean. Everyone was nice and friendly.
Rene is a great therapist.
Celeste was great! She was very attentive of my needs and continued to check and make sure I was ok.
everything
Friendly staff. Scott is a great massage therapist!!