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based on 2585 ratings.
What our guests think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
It was a very good facial. The esthetician was very friendly and professional.
Everyone was very nice. Massage was awesome. Look forward to my next one.
Thank you for your review! We are glad to hear that you had a wonderful experience with us, and we look forward to seeing you again at your next visit!
Great staff! Wonderful atmosphere.
I got a last minute appointment with Sofie…loved it.
Great all around experience!
Professional, clean, and great therapists
I was a little disappointed with my last visit as I was schedule for a full body massage however when I arrived in the room I was told I would only be able to receive a scalp, neck, hand and foot massage then a back facial. While the experience was still enjoyable it was not was a signed up for. When I went to checkout they attempted to charge me for a full body massage.. however that’s not what I received so I did receive a discount however I’m still disappointed in the experience overall and frustrated that you all even attempted to charge me for an experience I didn’t receive. Again the therapist was very nice and good so this is not her fault- more so an issue with the scheduler who booked me and not being transparent with the service I would receive. Seems rather misleading.
Good afternoon Ms. Gabrielle. Thank you for expressing your experience with us. We understand your frustration with not being able to get a full body massage that day. Your Esthetician was able to get you in for some relaxation treatment due to the availability that we had. We can't wait to see you for a full body massage in the future! Thank again! -Wondora
Everyone there does a good job.
We certainly didn’t feel welcome when we arrived. The massage was for my 14 year old daughter and that seemed to be a problem. We were made to feel very uncomfortable & we will never go back or recommend anyone else.
Great service and excellent therapists!
The salon is very clean and the staff is very professional.
Professional, friendly, accommodating and effective.
Michelle is a natural healer. I enjoy her knowledge and attention to detail.
Great massages at a reasonable price, and close to home for convenience.
Madeline was great.
friendly and knowledgable staff
Nice atmosphere, friendly & helpful staff.
Caroline made me feel comfortable and provided an peaceful relaxing facial.
Excellent service from the front desk to a therapist.
Welcomed warmly by reception upon arrival. Massage rooms are immaculate, comfortable immerse you in relaxation before your massage begins. Massage therapists are excellent, listening to your individual needs. Highly recommend.
The pricing.
Hi Christopher! Thank you for your feedback! I'm glad you enjoyed your massage with Ramona, and we appreciate the feedback about pricing. I would love to discuss further so I can understand better your experience. I will reach out! -UD
60 minute massage wasn’t really 60 minutes…
Everything was fantastic and helped relieve my back pain
Stephanie she is great!
Massage by Jeremy was great. He worked on the areas that were tense and I feel much better. Very professional; on time, full hour; highly recommend him.
Customer service and professionalism was excellent. Very accommodating.
Quiet atmosphere
Understandable policy
Professional staff
Close to home
Thank you for your review! We are happy to hear that you had a great experience with us, and we look forward to seeing you again soon!
My facial with Joy was wonderful. Her technique is very relaxing. She explains what she is doing very well and answers any questions I may have.
Roseann, we are so happy your facial with Joy was wonderful and that she was able to answer questions you had about the service! Thank you for your kind review. Looking forward to seeing you again soon!
Lower your prices. To get a fair price, one must join the program.
Dorothy, our pricing had been in place for quite some time and is competitively set for the quality, level of qualified staff and first class experience you've received. We're happy that you took advantage of our member program to lock in consistent pricing and made LaVida part of your wellness lifestyle!
Thank you
Everything!
Professional massage therapists, clean facility