LaVida Massage
7077 Fieldcrest Drive, Suite 600
Brighton
MI 48116
United States

Average rating: 9.3 out of 10 based on 3288 ratings.

What our guests think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   October 26, 2023 — Rated 10 out of 10 by W.P. LaVida Massage of Fairlawn, OH
What do you like about our services?

Victoria was amazing I came in, in pain and left with out pain, she was awesome. It has been a long time since I've had a massage where they were actually able to get in and hit the deep muscles, so this was awesome.

Report a concern   October 26, 2023 — Rated 3 out of 10 by S.W. LaVida Massage of West Seattle, WA
How did we disappoint you and what can we do to make things right?

Renee is excellent. However his availability is limited. And it takes months to get in to see him. I understand there is a large waiting list in general. We have tried other masseuses and have been disappointed in the past. We can try again.

We do appreciate the opportunity to put our contract on hold while we try to burn off the 11 massages we have on our account.

Response from LaVida Massage of West Seattle, WA:

Hi Sheila! Thank you for leaving some feedback. We are really happy to hear that you have found a perfect fit with Rene. I peeked at the waitlist and you are already on there. We'll definitely start reaching out as openings become available. In the meantime, please feel free to schedule as far as 6 months out. We always recommend this as that's the best way to get your perfect day, time, and therapist. Thank you for being a long time client of ours. We appreciate you! Best, Sam :)

Report a concern   October 26, 2023 — Rated 10 out of 10 by J.H. LaVida Massage of Canton, GA
What do you like about our services?

Everything. The friendliness and willingness to work with you on making your appointments. The service is absolutely wonderful.

Report a concern   October 25, 2023 — Rated 10 out of 10 by S.Y. LaVida Massage of Cartersville, GA
What do you like about our services?

As soon as you walk in they greet you with a friendly hello and 😊, one of the staff members Katy is Awesome!! Always have a great time and leave feeling great!!👍🤩
And I will be coming back in Too weeks!!🥳

Report a concern   October 25, 2023 — Rated 10 out of 10 by P.B. LaVida Massage of Sandy Springs, GA
What do you like about our services?

I like my massage therapist Amira. When she was out sick twice on scheduled appointments but we finally got to do the deal and she was well, the office manager gave me an extra perk of hot stones for accommodating Amira's missed sessions. I appreciate her thoughtfulness of my time and life schedule with changes. This keeps me coming back to La Vida Massage in Sandy Springs. Thank you.

Report a concern   October 25, 2023 — Rated 10 out of 10 by B.D. LaVida Massage of Brighton, MI
What do you like about our services?

Everyone in the front is very friendly and helpful….do miss seeing Joshua too
I usually have Paula and she is wonderful

Report a concern   October 25, 2023 — Rated 10 out of 10 by S.B. LaVida Massage of West Seattle, WA
What do you like about our services?

Front desk staff are exceptionally helpful and welcoming. Massage therapists are amazing. The overall environment is soothing and relaxing. I feel relaxed the minute I walk in. Thank you!

Response from LaVida Massage of West Seattle, WA:

Hi Shaun! Thank you for your kind words and thank you for being a member with us! We are so pleased to hear that you are thoroughly enjoying your experiences with us. We look forward to seeing you at your next visit! -Sam :)

Report a concern   October 25, 2023 — Rated 10 out of 10 by P.V. LaVida Massage of Ann Arbor, MI
What do you like about our services?

Julia did a fantastic job during my 60 minute massage. I was able to sleep for several nights without the need for heating pads to alleviate my back pain.

Report a concern   October 25, 2023 — Rated 10 out of 10 by N.N. LaVida Massage of Clarkston, MI
What do you like about our services?

Comfortable and friendly.

Response from LaVida Massage of Clarkston, MI:

Thank you for your review! We are happy to hear that you have enjoyed your experience with us, and we look forward to seeing you again soon!

Report a concern   October 25, 2023 — Rated 10 out of 10 by R.C. LaVida Massage of Clemmons, NC
What do you like about our services?

Great massages and nice facility.

Report a concern   October 25, 2023 — Rated 10 out of 10 by S.D. LaVida Massage of Fayetteville, AR
What do you like about our services?

Leah did my massage and Lauren did my facial. Both were excellent!

Report a concern   October 25, 2023 — Rated 10 out of 10 by J.S. LaVida Massage of Kennesaw, GA
What do you like about our services?

Professional and friendly

Report a concern   October 25, 2023 — Rated 10 out of 10 by E.L. LaVida Massage of Smithtown, NY
What do you like about our services?

Love Andrea my Massage Therapist.

Report a concern   October 25, 2023 — Rated 10 out of 10 by A.A. LaVida Massage of Ann Arbor, MI
What do you like about our services?

Andrea

Report a concern   October 25, 2023 — Rated 10 out of 10 by K.W.W. LaVida Massage of Smithtown, NY
What do you like about our services?

Excellent facility and wonderful aestheticians

Report a concern   October 25, 2023 — Rated 10 out of 10 by K.A. LaVida Massage of John's Creek, GA
What do you like about our services?

My therapist, Yuang. Great hands.

Report a concern   October 25, 2023 — Rated 10 out of 10 by J.G. LaVida Massage of Shelby, MI
What do you like about our services?

Jeffrey has the best technique and listens not only to what you say but what he finds during the masssge

Report a concern   October 25, 2023 — Rated 10 out of 10 by M.C. LaVida Massage of Clarkston, MI
What do you like about our services?

Professional and friendly.

Response from LaVida Massage of Clarkston, MI:

Thank you for your feedback! We are happy to hear that you had a wonderful experience with us and we look forward to seeing you again soon.

Report a concern   October 25, 2023 — Rated 10 out of 10 by B.B. LaVida Massage of Clemmons, NC
What do you like about our services?

Everyone was friendly. The technician, Melissa, was very professional and kind.

Report a concern   October 25, 2023 — Rated 10 out of 10 by T.A. LaVida Massage of Grayson, GA
What do you like about our services?

Every masseuse has a personalized style and unique approach that makes finding the perfect practitioner a fun and relaxing experience.

Report a concern   October 25, 2023 — Rated 10 out of 10 by A.L. LaVida Massage of Staten Island, NY
What do you like about our services?

Nice staff, nice space

Report a concern   October 25, 2023 — Rated 10 out of 10 by B.S. LaVida Massage of Fairlawn, OH
What do you like about our services?

Great massage. Victoria worked wonders on my upper back and neck.

Report a concern   October 25, 2023 — Rated 10 out of 10 by L.T. LaVida Massage of John's Creek, GA
What do you like about our services?

Everything! Outstanding massage therapists and supporting staff! Monthly package/price point can’t be beat.

Report a concern   October 24, 2023 — Rated 10 out of 10 by L.H. LaVida Massage of Ann Arbor, MI
What do you like about our services?

Great customer service, they are knowledgeable. Great experience.

Report a concern   October 24, 2023 — Rated 5 out of 10 by S.B. LaVida Massage of Dallas, GA
How did we disappoint you and what can we do to make things right?

The turnover rate here is disappointing. I have been to 3 different massage places before landing here. My first massage with Shiela was just what I was looking for. Unfortunately, she left within the next two months. I then rotated through each remaining employee to find anyone I would like. They all had some positive but each one was ultimately awful in one way or another. I finally landed on Tee who was just as wonderful as Shiela. I saw them every month for about 3 months and then was disappointed to find out they left as well. I had already been through everyone else and was not happy with any of the remaining choices. So I canceled my membership after my latest massage was nothing to be desired. Overall, if someone just wanted a massage periodically then I would probably say they would be fine. But for a consistent thing and for someone like me who does have pain that flares up and prefers a regular massage therapist, I would not recommend at all.

Report a concern   October 24, 2023 — Rated 10 out of 10 by R.A. LaVida Massage of Tampa, FL
What do you like about our services?

I have been going to this location for just over 1 year. Everyone is friendly and honestly interested in you and the service you just recieved.

Report a concern   October 24, 2023 — Rated 10 out of 10 by D.P. LaVida Massage of Alpharetta, GA
What do you like about our services?

Summer was amazing for a massage. Iliana gives the best facials and know what is needed.

Report a concern   October 24, 2023 — Rated 2 out of 10 by M.Y. LaVida Massage of Troy, MI
How did we disappoint you and what can we do to make things right?

Well, me and my boyfriend decided to get a couples massage for sweetest day I called and made the appointment online.. when we got there, and we were greeted by our massage therapists. Mine informed me she could not do deep tissue massages, however, she did not tell me that she would apply little to no pressure at all. I feel like this was something that should have been addressed when I made my appointment I left there more unhappy than I arrived. She spent maybe 15 minutes on my neck and 15 minutes on my back which is what I told her was the main problem I need addressed. She then decided to massage my legs and feet which I never asked for I even kept on my pants and socks. She barely applied any pressure to my legs and feet regardless. And lightly pushed on my sides, which did not make sense to me.. I have very bad carpal tunnel in my right hand which I also addressed and she said she would work on and again she did not do anything for my hands. And then I checked my bank account the following day and noticed that Lavita charged my card. This doesn’t make much sense to me as I paid with a gift card and cash This was overall a terrible experience.

Response from LaVida Massage of Troy, MI:

Thank you for sharing your feedback. We are sorry that you did not have an exceptional experience with us. As we discussed on the phone, we are sorry about the confusion at checkout. We are glad we got that figured out. As far as your massage experience goes, it sounds like we mismatched you with what you were looking for as both of your therapists have a very loyal following and are highly rated. Typically, when someone books a couples massage it is usually a relaxing experience and your therapist will work with a lighter pressure. We apologize for the confusion and hope that you will reconsider giving us another chance."

Report a concern   October 24, 2023 — Rated 8 out of 10 by E.S. LaVida Massage of Fort Collins, CO
What could we do to improve?

My last Massage was ok. I never got asked if I would like an extra blanket also never got asked if I would like the Heat on the table. Also the Room felt could. Love the Free aroma therapy you should offer that more often. I was post to get a Hot towel last time I asked the therapist she told me that she was not told about the Hot towel.

Report a concern   October 24, 2023 — Rated 10 out of 10 by K.B. LaVida Massage of Chandler, AZ
What do you like about our services?

Everything! Everyone is so nice and very helpful.


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