The Parking Spot
200 West Monroe Street
Chicago
IL 60606
United States

Guest Testimonials

Report a concern   May 9, 2024 — Rated 10 out of 10 by C.S. Houston IAH - The Parking Spot 1 on Will Clayton
What do you like about our services?

I have been a Parking Spot member for a very long time and have enjoyed the customer service over the years. My recent experience being picked up by Michell on Saturday night 5/4/24 demonstrated to me that her skills, dedication and friendliness go way above and beyond customer service. I watched and listened to her interact with customers/passengers and she was great. The airport was super busy, the traffic was congested and people just wanted to get home.
Many passengers were confused as to which shuttle to take (Parking Spot 1 or 2, JFK or Will Clayton). She stopped at every terminal, at every Parking Spot passenger pickup line and helpfully instructed the passengers as to which shuttle to take and where to wait. She was friendly, informative and gave these customers great information. This is a big shout out to Michell and I encourage Parking Spot management to share her story/approach with other drivers so they too can be helpful. The Parking Spot drivers are the ambassadors of your brand/company and Michell is the best!

Report a concern   May 9, 2024 — Rated 10 out of 10 by L.L. Salt Lake City - The Parking Spot
What do you like about our services?

Great service

Report a concern   May 9, 2024 — Rated 10 out of 10 by J.B. Baltimore - The Parking Spot West
What do you like about our services?

Secured parking, friendly personal, assistance @ the check in & check out & quick pick up for returning flights.

Report a concern   May 9, 2024 — Rated 10 out of 10 by G.K. Charlotte - The Parking Spot
What do you like about our services?

Easy to book and convenient to park there. The staff is very courteous and friendly

Report a concern   May 9, 2024 — Rated 10 out of 10 by P.J. Atlanta - The Parking Spot
What do you like about our services?

Our shuttle was very crowded on Friday, but all were so friendly. I find Spot One drivers and passengers are so nice. I'm glad that I rode the happy shuttle to Hartsfield last week as once I got there, oh my, our airport is in construction chaos.

Still, the people directors were very efficient at the airport.

Thank you, Spot one; I'll be with you more this year.

Report a concern   May 9, 2024 — Rated 10 out of 10 by sandra robinson Dallas DFW - The Parking Spot South
What do you like about our services?

Driver is very courtesy and friendly.
It didn't take long for the shuttle to pick us up.

Report a concern   May 9, 2024 — Rated 10 out of 10 by J.G. Houston Hobby - The Parking Spot
What do you like about our services?

Super easy and convenient, reasonably priced!

Report a concern   May 9, 2024 — Rated 10 out of 10 by M.M. Phoenix - The Parking Spot South
What do you like about our services?

You are picked up and at your car and the airport quickly. Your vehicle is safe, the price is great.

Report a concern   May 9, 2024 — Rated 10 out of 10 by Jonathan Koblick Los Angeles - The Parking Spot Century
What do you like about our services?

Your associates are outstanding and go out of the way to help you out.

Report a concern   May 9, 2024 — Rated 10 out of 10 by B.G. Philadelphia - The Parking Spot South
What do you like about our services?

Excellent

Report a concern   May 9, 2024 — Rated 10 out of 10 by Douglas McDonald Buffalo - The Parking Spot
What do you like about our services?

Always easy getting in to park.
Also the shuttle service is EXCELLENT and fast. Drivers always VERY helpful and friendly

Report a concern   May 9, 2024 — Rated 10 out of 10 by R.S. Dallas DFW - The Parking Spot South
What do you like about our services?

The one to one contact and support from parking to the gate and back
Very enjoyable experience…trouble free

Report a concern   May 9, 2024 — Rated 10 out of 10 by Diana Frohlich Dallas DFW - The Parking Spot South
What do you like about our services?

Car to terminal service, friendly, helpful drivers. Great value!

Report a concern   May 9, 2024 — Rated 10 out of 10 by J.B. Hartford - The Parking Spot
What do you like about our services?

We live the parking spot. Close and reliable pick up and drop off.

Report a concern   May 9, 2024 — Rated 10 out of 10 by C.D. Baltimore - The Parking Spot North
What do you like about our services?

easy shuttle service and pleasant drivers!

Report a concern   May 9, 2024 — Rated 10 out of 10 by R.R. Charlotte - The Parking Spot
What do you like about our services?

Convenience to the airport, and car to door delivery there and back!

Report a concern   May 9, 2024 — Rated 10 out of 10 by Eduardo Almaguer Houston IAH - The Parking Spot 2 on Will Clayton
What do you like about our services?

Quick pick up/ drop off

Report a concern   May 9, 2024 — Rated 10 out of 10 by S.P. Dallas Love Field - The Parking Spot
What do you like about our services?

I like being able to receive a bottle of water when I exit. I like seeing the driver pull up to my car after I have parked and my luggage are out of the car. I like seeing the driver pull up at the pick up area of the airport and not having to wait for longer than 10 minutes.

Report a concern   May 9, 2024 — Rated 10 out of 10 by M.M. Columbus - The Parking Spot
What do you like about our services?

great parking service company

Report a concern   May 9, 2024 — Rated 10 out of 10 by Craig Simpson Nashville - The Parking Spot
What do you like about our services?

Convience

Report a concern   May 9, 2024 — Rated 10 out of 10 by M.M. Dallas Love Field - The Parking Spot
What do you like about our services?

Ease of use. The qr code that gets you into & out of the lot is great!

Report a concern   May 9, 2024 — Rated 10 out of 10 by Rudy Beck St. Louis - The Parking Spot 2
What do you like about our services?

A shuttle is aways available within a minute or two when we park - the drivers are always courteous - the wait is never long when we are ready to leave the airport - and the price is reasonable.

Report a concern   May 9, 2024 — Rated 10 out of 10 by C.C. Baltimore - The Parking Spot West
What do you like about our services?

Prompt pick up

Report a concern   May 9, 2024 — Rated 10 out of 10 by David Garcia Dallas Love Field - The Parking Spot
What do you like about our services?

Easily accessible

Report a concern   May 9, 2024 — Rated 10 out of 10 by T.T. Dallas DFW - The Parking Spot PREMIUM
What do you like about our services?

Courteous drivers. Didn’t have to wait long for shuttle to arrive.

Report a concern   May 9, 2024 — Rated 10 out of 10 by L.B. Newark - The Parking Spot Haynes
What do you like about our services?

Good people very helpful

Report a concern   May 9, 2024 — Rated 10 out of 10 by D.D. Kansas City - The Parking Spot
What do you like about our services?

The drivers are always so helpful and courteous.

Report a concern   May 9, 2024 — Rated 10 out of 10 by Beverley Hourlier Dallas DFW - The Parking Spot South
What do you like about our services?

Fast and easy

Report a concern   May 9, 2024 — Rated 10 out of 10 by Jorge silvestre Houston IAH - The Parking Spot 1 on Will Clayton
What do you like about our services?

Estando en el aeropuerto Olvidamos algo personal en nuestro carro, llamamos a la oficina y muy amables mandaron una van

Report a concern   May 9, 2024 — Rated 10 out of 10 by J.G. Salt Lake City - The Parking Spot
What do you like about our services?

Easy to use your service


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