Zerorez Boise
2807 South Cole Road
Boise
ID 83709
United States
  • Phone: 208-383-1000

Average rating: 9.4 out of 10 based on 10596 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   March 27, 2013 — Rated 10 out of 10 by Lenny Nelson Zerorez Boise
What do you like about our products and services?

They person that clean the carpets was great. Friendly, knowledgeable, and did a great job!

Report a concern   March 26, 2013 — Rated 10 out of 10 by H.S. Zerorez Boise
What do you like about our products and services?

Very professional on time and carpets and couch are CLEAN!!

Report a concern   March 25, 2013 — Rated 9 out of 10 by Bobbe Bilyeu Zerorez Boise
What do you like about our products and services?

The guarantee that if its not to my liking you will come back and make it that way.

Report a concern   March 24, 2013 — Rated 10 out of 10 by M.P. Zerorez Boise
What do you like about our products and services?

Dave & Tim were professional & friendly. Liked having no residue & pleeased to get rid of buildup -- looks great

Report a concern   March 24, 2013 — Rated 10 out of 10 by J.I. Zerorez Boise
What do you like about our products and services?

Friendly staff, carpets look great and dry quickly.

Report a concern   March 22, 2013 — Rated 10 out of 10 by Kate Stanfield Zerorez Boise
What do you like about our products and services?

Very courteous service. My carpet looks very good.

Report a concern   March 21, 2013 — Rated 10 out of 10 by K.M. Zerorez Boise
What do you like about our products and services?

My carpets look like new!

Report a concern   March 21, 2013 — Rated 2 out of 10 by B.B. Zerorez Boise
How did we disappoint you and what can we do to make things right?

My carpet was cleaned pretty fast and some of spots are already back and when the protectant was put on, it was just sprayed real fast and didn't cover all of the carpet.

Report a concern   March 20, 2013 — Rated 10 out of 10 by Melissa Conant Zerorez Boise
What do you like about our products and services?

That it left nothing behind, our carpets look like new again! After having several other companies clean our carpets I would have never guessed they could look this nice again!

Report a concern   March 16, 2013 — Rated 10 out of 10 by Richard Burch Zerorez Boise
What do you like about our products and services?

The young man who cleaned my carpets was very nice, put shoe covers on to protect my carpet, and did a fantastic job!! I will definitely call next time I need my carpets clean.

Report a concern   March 16, 2013 — Rated 10 out of 10 by Dan Lute Zerorez Boise
What do you like about our products and services?

The tech was very nice and explained things to me and he did a very good job.

Report a concern   March 16, 2013 — Rated 10 out of 10 by Katie Siedenstrang Zerorez Boise
What do you like about our products and services?

Uses no soap, carpets look and feel great after cleaning..plus they dry very fast!

Report a concern   March 15, 2013 — Rated 9 out of 10 by J.J.C. Zerorez Boise
What do you like about our products and services?

Arrived on time. Very thorough, professional.

Report a concern   March 14, 2013 — Rated 9 out of 10 by K.M. Zerorez Boise
What do you like about our products and services?

Friendly staff, clean-environmentally sensitive products and good results.

Report a concern   March 14, 2013 — Rated 10 out of 10 by K.W. Zerorez Boise
What do you like about our products and services?

No soaps used, zero residue.

Report a concern   March 14, 2013 — Rated 10 out of 10 by D.S. Zerorez Boise
What do you like about our products and services?

The carpets appear to be cleaner and stay cleaner for a long time.

Report a concern   March 13, 2013 — Rated 10 out of 10 by G.D. Zerorez Boise
What do you like about our products and services?

great service very good system

Report a concern   March 13, 2013 — Rated 9 out of 10 by A.B. Zerorez Boise
What do you like about our products and services?

no soaps left behind

Report a concern   March 13, 2013 — Rated 10 out of 10 by B.L. Zerorez Boise
What do you like about our products and services?

The carpeting definitely looks more alive and I think it is true that there was a lot of residue in it from before.

Report a concern   March 13, 2013 — Rated 8 out of 10 by L.A. Zerorez Boise
What could we do to improve?

I am happy with the service overall, but had to have someone come back the next day because a large (size of a dinner plate) stain was left behind. This spot wasn't there to begin with, so that was odd.

Report a concern   March 13, 2013 — Rated 10 out of 10 by Nancy. Schwend Zerorez Boise
What do you like about our products and services?

Since I have a cat, I'm concerned about residue left in the carpet after a cleaning. I liked that no soap was used. In addition, the service was very professional and helpful. They really did a great job. The carpets look great.

Report a concern   March 13, 2013 — Rated 10 out of 10 by M.S.S.S.I.R.C. Zerorez Boise
What do you like about our products and services?

On time, the communication and the work done....Pricless

Report a concern   March 11, 2013 — Rated 10 out of 10 by K.L. Zerorez Boise
What do you like about our products and services?

Very clean, efficient, and friendly service

Report a concern   March 11, 2013 — Rated 9 out of 10 by S.Z. Zerorez Boise
What do you like about our products and services?

No chemicals. I will think about a 10 rating after time to see how the carpets respond over the next few months. The service was good and timely.

Report a concern   March 10, 2013 — Rated 9 out of 10 by L.H. Zerorez Boise
What do you like about our products and services?

I think you did a nice job cleaning my carpets. I liked that it was "green".

Report a concern   March 8, 2013 — Rated 10 out of 10 by S.M. Zerorez Boise
What do you like about our products and services?

I must confess that I was not a happy customer after our carpet was cleaned and I let the owner know about my concerns. He was wonderful about listening to me, addressing my concerns and then he gladly re-cleaned our carpet. David is a man of tremendous integrity and character and I will have his company clean our carpet again next year.

Report a concern   March 7, 2013 — Rated 5 out of 10 by B.S. Zerorez Boise
How did we disappoint you and what can we do to make things right?

My expectations were that the living room carpet would be cleaner than it is today. I can still see light spots, and I honestly thought it would look fresher & not be able to see the color difference between the traffic areas. So kinda bummed. The service representative was very good though.

Report a concern   March 3, 2013 — Rated 10 out of 10 by J.R. Zerorez Boise
What do you like about our products and services?

I like that there are no chemicals, thet ytour personnel are very nice and helpful, and most of all how clean everything was when Dave had finished I was astonished. I plan to use you again in 6 weeks or perhaps sooner. Thank you so much.

Report a concern   March 2, 2013 — Rated 10 out of 10 by Shelli Tolman Zerorez Boise
What do you like about our products and services?

My carpet feels so clean and wonderful and looks great! I appreciated all the precautions taken to protect my home while my carpets were being cleaned, such as shoe coverings and hose guards. Dave at Zerorez did a great job!

Report a concern   March 1, 2013 — Rated 10 out of 10 by J.L. Zerorez Boise
What do you like about our products and services?

clean carpet


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