Zerorez Boise
2807 South Cole Road
Boise
ID 83709
United States
  • Phone: 208-383-1000

Average rating: 9.4 out of 10 based on 10596 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   December 12, 2012 — Rated 10 out of 10 by D.M. Zerorez Boise
What do you like about our products and services?

they called ahead ,they were on time ,and they got the job done as advertised with no hidden fees .thanks

Report a concern   December 7, 2012 — Rated 10 out of 10 by T.S. Zerorez Boise
What do you like about our products and services?

You were very polite and kind. On time. Did a great job! Respected our property. We have already recommended you to our friends.

Report a concern   December 6, 2012 — Rated 9 out of 10 by A.M. Zerorez Boise
What do you like about our products and services?

The technician was very friendly and the carpets look great!

Report a concern   December 4, 2012 — Rated 10 out of 10 by S.B. Zerorez Boise
What do you like about our products and services?

The carpet looks great right now, and since we have animals we needed the whole package. I am hoping that in about three months the dog spots will still be gone if there are no further accidents. Everyone has been very helpful. Thanks again...

Report a concern   December 4, 2012 — Rated 10 out of 10 by M.A.M. Zerorez Boise
What do you like about our products and services?

No odor, no chemicals? dried quickly, very nice and professional servicer

Report a concern   December 3, 2012 — Rated 10 out of 10 by M.P. Zerorez Boise
What do you like about our products and services?

My 18-year-old carpets look, feel, and smell years younger.

Report a concern   December 3, 2012 — Rated 10 out of 10 by K.A. Zerorez Boise
What do you like about our products and services?

The customer service by the guys that came out to clean my house was excellent. They explained everything and were very thorough. I specifically like the door covers and wall corner protection devices. Great job!

Report a concern   December 3, 2012 — Rated 9 out of 10 by K.M. Zerorez Boise
What do you like about our products and services?

They were on time (actually early after a phone call to OK). They were very helpful in lending a hand to move some furniture. The carpets look excellent.

Report a concern   December 3, 2012 — Rated 10 out of 10 by Don Meldrum Zerorez Boise
What do you like about our products and services?

Clean Fast and your people

Report a concern   December 2, 2012 — Rated 10 out of 10 by R.R. Zerorez Boise
What do you like about our products and services?

Fast service.

Report a concern   December 2, 2012 — Rated 7 out of 10 by J.T. Zerorez Boise
What could we do to improve?

Service was adequet, but I felt the price was too high. Then after paying too much your tech kept trying to sell me more product.

Report a concern   November 30, 2012 — Rated 9 out of 10 by M.R. Zerorez Boise
What do you like about our products and services?

Clean rugs and professionalism.

Report a concern   November 30, 2012 — Rated 9 out of 10 by L.D. Zerorez Boise
What do you like about our products and services?

Your rep did a very good job and was very pleasant to work with..LD

Report a concern   November 29, 2012 — Rated 10 out of 10 by R.J. Zerorez Boise
What do you like about our products and services?

THE PRODUCTS SEEM TO BE ALRIGHT SO FAR. THE SERVICE WAS VERY GOOD. FRIENDLY AND VERY
PROFESSIONAL. THANK YOU.

Report a concern   November 29, 2012 — Rated 8 out of 10 by J.H. Zerorez Boise
What could we do to improve?

Very pleased. Only reason for not giving a 10 is that I want to see how it holds up.

Report a concern   November 28, 2012 — Rated 10 out of 10 by C.N. Zerorez Boise
What do you like about our products and services?

They did what they said they would do.

Report a concern   November 25, 2012 — Rated 9 out of 10 by N.W. Zerorez Boise
What do you like about our products and services?

Caleb was fabulous and did a great job

Report a concern   November 23, 2012 — Rated 10 out of 10 by Karen Toon Zerorez Boise
What do you like about our products and services?

We just bought our first home and were a little concerned about the condition of the carpet; well we can confidently say those worries are gone! The carpets looks fabulous. I love the fresh scent and cleanliness of the carpets!

Report a concern   November 22, 2012 — Rated 10 out of 10 by A.M. Zerorez Boise
What do you like about our products and services?

From pre-treatment to shampooing to protective coating,and final brushing my carpet was revived. My only regret is that I didn't do this sooner. I waited too long to get professional help, thinking I could do it myself. In the meantime stains were embedded.

Report a concern   November 21, 2012 — Rated 10 out of 10 by R.C. Zerorez Boise
What do you like about our products and services?

Dave did a wonderful job and was very personable. The carpets dried quickly, and look great!

Report a concern   November 21, 2012 — Rated 10 out of 10 by Bruce Tuttle Zerorez Boise
What do you like about our products and services?

Cleaned our 9x12 area rug at our home in time for Thanksgiving with no after-odor and it is spotless. Dave was very professional and took great care to do a thorough job. Thank you.

We would like to suggest that you provide an option for a person to return the next day to replace the rugs. In our case, it had to dry overnight in the garage, but fortunately I and a friend were able to move it and replace furniture. Some people may not be able to do that.

We heard of Zerorez on KBOI, Paul J. in the morning.

Thank you very much.

Report a concern   November 21, 2012 — Rated 9 out of 10 by D.W. Zerorez Boise
What do you like about our products and services?

I would have to wait a bit to see the results of cleaning of my carpet to respond on the product.
The service was great and 'technician' very polite!

Report a concern   November 17, 2012 — Rated 10 out of 10 by L.B. Zerorez Boise
What do you like about our products and services?

Your technician was professional and did a great job. Hope the long term results are as good as you say "won't attract dirt like one's with chemicals, and stay cleaner longer."

Report a concern   November 16, 2012 — Rated 10 out of 10 by Shirley Brucks Zerorez Boise
What do you like about our products and services?

For years I have asked carpet cleaners to clean the edges next to the wall and always was given an excuse, such as we need to use a special tool and there is an extra charge. It was never done not for the lack of my willingness to pay. GUESS WHAT I did not ask this time thinking it would not be able to be done. GUESS WHAT it was done and we have a totally clean carprt. Thank you Zerorez!

Shirley Brucks

Report a concern   November 16, 2012 — Rated 10 out of 10 by D.W. Zerorez Boise
What do you like about our products and services?

environmentally friendly.

Report a concern   November 15, 2012 — Rated 9 out of 10 by I.C. Zerorez Boise
What do you like about our products and services?

No residue and the carpets look exceptionally clean. A few spots did not come out but who knows why that happened.

Report a concern   November 12, 2012 — Rated 10 out of 10 by Jerry Lassley Zerorez Boise
What do you like about our products and services?

The communication, you were here when you said you would be and I like the way the carpet turned out.

Report a concern   November 9, 2012 — Rated 9 out of 10 by M.B. Zerorez Boise
What do you like about our products and services?

The clean seems to last longer than other companies. Friendly employees that are eager to share tehir products and service.

Report a concern   November 8, 2012 — Rated 10 out of 10 by John Rymer Zerorez Boise
What do you like about our products and services?

We were very impressed with the pre-clean product that was used. Really did a great job.

Report a concern   November 7, 2012 — Rated 10 out of 10 by K.M.S. Zerorez Boise
What do you like about our products and services?

The service was great and my carpet looks better than ever.


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