- Phone: 208-383-1000
based on 10596 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I thought the pet urine services are way overpriced. I could replace the carpet for the price of the treatment.
Representative was very knowledgeable and professional. Answered all my questions and made suggestions when needed.
Empowered water - lack of chemicals
Friendly, prompt, Looks and feel great,
Prompt, friendly service, carpet looks great, no yucky chemical smell or dirt-collecting residue.
It was quick, clean, and affordable.
I love the way the carpet looks, but the pet smell is not gone after the bio treatment. If anything, the smell is stronger now.
All stains were completed removed. It looked like new. The service man was very cordial and polite. He knew what he was doing.
This is the 2nd time I've had you clean carpets and the same guy did the work. He is very thorough and they always come out looking great.
we ask for a price on cleaning two recliner chairs he said he would have to check and call us back, he never did.
We like that no harmful chemicals are used and left on our carpets. Carpets look and feel clean!
Carpets look great and doggie stains and odor are gone.
They did a very professional job at a reasonable price!
I don't know if you could improve on our carpet service. Unfortunately, we were extremely late on having our carpet cleaned and we need duct Last name removed which I knew in the back of my mind but in denial---knowing it would be expensive and not affordable for us. Thanks so much for your advice and really trying to get our carpet cleaned. It does look very nice. First name removed
Ray was very prompt, polite and professional. He did the job in a timely manner and did a really good job. The living room in particular was a challenge, spots etc., but he did a very good job.
It works great. Techs are friendly and knowledgeable
Dave has cleaned our carpets before and is friendly and professional. I like that my carpets come clean with out chemicals and I can feel good about our dog and the family laying on the carpet afterwards. The carpets dry fast and look great. Zerorez has removed many stains which I have been unable to get out of my carpet. I would definitely recommend Zerorez to my friends.
The service man was very polite and courteous. He was informative, friendly and efficient; comfortable to have in our home. The carpet looks great after he cleaned it with Zerorez. I have had other cleaners in the past and it is true; the carpet retains the soap and doesn't feel as clean. Our carpets now are lighter, cleaner feeling and the nap seems to have been restored-more bouncy when you walk! Thank you.
Your service good and your service tech was awesome.
Cleans well without chemical smell or residue. I don't have to worry about airing out the house or letting my kids walk barefoot on the carpet. Lack of residue will help my carpets stay clean and will make them last longer.
I just thought it did a good job on the carpet and the service person was nice and professional
I like their service and the products they use. There is no chemical smell.Carpet is left soft and clean.
no soapy residue, very friendly service, professional and the drying time was excellent
The price was good and the carpets looked great
The carpet looks great and no chemicals. The serviceman answered all my questions and was very professional.
Thanks
Nancy
On my last contact for this appointment, she said we had to have at least a $200 order. I didn't like that at all. WE have had you come twice. Since the first visit was a nice order, you honored this visit though it was under $200. This could affect any further orders.
Our carpets look great!
This was my second service. The first one was excellent, the young man spent a good amount of time cleaning my carpet with very little time wasted in unimportant conversation and. I was thoroughly pleased. Second one good. Too much small talk, and little time cleaning the carpet. Paid $30 extra to have a wine stain removed and it is only slightly lighter and he said that it was gone. I am not happy with this cleaning.
It was quick, my carpets were cleaned, and my house feels much cleaner!
Efficient, accommodating, and friendly.