- Phone: 208-383-1000
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Service was great, the tech very knowledgeable and friendly.
Picked up my rug soon after I called and the rep was respectful and knowledgeable. Haven,t got the rug back yet but he did say it would take about 3 weeks.
Great customer service and carpets turned out really nice
Technician did a great job: Explained the process, went right to work, carpet looked great.
Through cleaning. Techs are polite and helpful.
Great clean with reliable and knowledgeable staff!
Your technicians are always friendly and attentive to any questions or concerns.
PLEASE don't laminate your "Successful aftercare tips" card. It's unnecessary and then the paper cannot be recycled. The plastic ends up in the landfill and it's a process and cost that you don't need to incur for great service!
Thank you,
First name removed
Jonathan was very helpful and thorough. It was a pleasure working with him.
Everything is perfect. If anyone asked I would say you’re the best. But not many in our 55 and older community have their carpets cleaned often.
Punctual, clean. Informative
Very professional and thorough service
Tech was friendly, an arrive when expected.
The process, products, and polarized water are the safest, non-toxic option for carpet cleaning in our home. And that is a huge plus for us!
As the name says there is no soap residue to attract dirt in your carpet.
My carpets are clean and not soggy wet!
everything was done with the upmost care he even put guards on the corners of my walls to protect the paint the man was polite and knew what he was doing, and my carpets were completely dry the next morning ready for my new furniture I can't say enough about how professional he was.
Carpet cleaning was very well done, looks 10x better that before, almost brand new!
Remove all the stains I requested not a huge problem but not perfect!
Chemical free process, efficient, thorough and the additional services offered.
Easy to schedule. Appointment time kept with friendly and effecient carpet cleaning.
The cleaner that came out was SO incredibly nice (I believe his name was Matt. Tall, glasses, brown hair) and easy to work with. He did a great job and the carpets look fantastic. I will definitely use Zerorez in the future.
Great communication and the carpets look great!
I tried to cancel my appointment, no one answered the phone & I got charged a $75 fee.
Very polite and thorough.
Excellent product’ returned a puppy soiled carpet back to new.Technicians were efficient, knowledgeable of products and professional.
Will highly recommend and use whenever.
I recently had the pleasure of working with ZeroRez for carpet cleaning services, and I’m beyond impressed with their work! They came out to clean the hallway carpets in my building and also took care of some stubborn stains in one of my rental units.
From the start, the customer service was excellent. The team was punctual, professional, and very knowledgeable about their cleaning process.
In the hallway, they were able to clean up years of dirt and grime, leaving the carpets looking fresh and revived. But the real magic happened in the rental unit. There was a deep stain that I thought would never come out, but ZeroRez worked their magic, and the stain disappeared like it was never there. It was like a brand-new carpet!
Not only did they handle the cleaning, but their stain-repair work was spot-on. I could tell they took extra care to make sure everything was as good as new.
Overall, I couldn’t be happier with the service. ZeroRez exceeded my expectations, and I’ll definitely be calling them again for future carpet cleaning needs. Highly recommend them if you're looking for high-quality, professional, and efficient carpet cleaning services!
We appreciated the helpful information that was given and the thorough cleaning of our couches and chairs. The employees were friendly and professional and they did a great job!!
They are on time!
Keegan came to clean our sectional and some of our carpeted areas and was fantastic!
Carpet was not cleaned correctly around edges of walls and doors, not impressed with the job that was done.