Zerorez Boise
2807 South Cole Road
Boise
ID 83709
United States
  • Phone: 208-383-1000

Average rating: 9.4 out of 10 based on 10552 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   April 23, 2024 — Rated 10 out of 10 by L.C. Zerorez Boise
What do you like about our products and services?

Good communication. Was right on time. Did a good job.

Report a concern   April 21, 2024 — Rated 10 out of 10 by D.R. Zerorez Boise
What do you like about our products and services?

Clean mixture leaving no residue or unpleasant odors. Quick drying, quick job of cleaning on our 8x10 rug by a very honest, pleasant serviceman (Youssef). Thanks, Zerorez!!

Report a concern   April 20, 2024 — Rated 10 out of 10 by Karen Mang Kennedy Zerorez Boise
What do you like about our products and services?

I have used Zerorez a few times now and love that there isn't a chemical residue in the carpets and how much gunk comes out. In our case, we have a shedding dog and cat and the carpet cleaning really helps get rid of a lot of the hair. The house feels a lot cleaner afterwards. All the techs I have used have been really great - knowledgeable, professional and personable. Thanks again for a great clean.

Report a concern   April 20, 2024 — Rated 10 out of 10 by R.L. Zerorez Boise
What do you like about our products and services?

Thanks for being flexible and adding extra rugs to my order on cleaning day! Also, very thorough and professional.

Report a concern   April 20, 2024 — Rated 10 out of 10 by C.R. Zerorez Boise
What do you like about our products and services?

Looks great

Report a concern   April 19, 2024 — Rated 10 out of 10 by S.R. Zerorez Boise
What do you like about our products and services?

You guys do such a great job! The price is right, and all of your technicians are friendly and super helpful. The last appointment was for my home, but I'm a realtor and call you whenever I have a house that needs carpets/tile cleaned. Thanks so much!

Report a concern   April 19, 2024 — Rated 10 out of 10 by S.B. Zerorez Boise
What do you like about our products and services?

So far everything has gone as advertised: Good service, no surprises on pricing and nice people.

Report a concern   April 19, 2024 — Rated 10 out of 10 by A.D. Zerorez Boise
What do you like about our products and services?

Great product and great customer service!!! Friendly and very informative!!! Product doesn’t stink or feel sticky after all has done. Great! Also got all the dog pee smell and stain out of the carpet!

Report a concern   April 19, 2024 — Rated 10 out of 10 by B.W. Zerorez Boise
What do you like about our products and services?

The young man who cleaned our vents did a very good job. He was conscientious did a thorough job and left no trace. We were very pleased with the service we received.

Report a concern   April 19, 2024 — Rated 10 out of 10 by Natalia Seiglie Zerorez Boise
What do you like about our products and services?

Hard working, amenable technician. Wonderful results. Will use again.

Report a concern   April 18, 2024 — Rated 10 out of 10 by Anne Martin Zerorez Boise
What do you like about our products and services?

great service. great results. personable employees

Report a concern   April 18, 2024 — Rated 10 out of 10 by A.S. Zerorez Boise
What do you like about our products and services?

The tech did a great job! He was very friendly and helpful. And now my carpets are clean!

Report a concern   April 17, 2024 — Rated 10 out of 10 by G.W. Zerorez Boise
What do you like about our products and services?

Tech was very professional and gave me good information to make decisions about services.

Report a concern   April 16, 2024 — Rated 10 out of 10 by William Hastings Zerorez Boise
What do you like about our products and services?

Your technician was punctual, friendly, professional, and explained everything thoroughly.

Report a concern   April 16, 2024 — Rated 0 out of 10 by J.M. Zerorez Boise
How did we disappoint you and what can we do to make things right?

Did a good job, but was WAY overpriced and felt like we were being nickel and dimed.

Report a concern   April 16, 2024 — Rated 10 out of 10 by Brett LaHorgue Zerorez Boise
What do you like about our products and services?

Very pleased with the customer service. They even came out to do a touch up a few days later when a couple spots didn’t come out completely.

Report a concern   April 13, 2024 — Rated 10 out of 10 by Y.C. Zerorez Boise
What do you like about our products and services?

I like your company representatives professionalism and the end results of their services

Report a concern   April 13, 2024 — Rated 10 out of 10 by P.B. Zerorez Boise
What do you like about our products and services?

Trained technicians prompt arrival

Report a concern   April 12, 2024 — Rated 10 out of 10 by Deborah Moser Zerorez Boise
What do you like about our products and services?

Did a wonderful job and the teck was so polite

Report a concern   April 12, 2024 — Rated 10 out of 10 by Dawn Smith Zerorez Boise
What do you like about our products and services?

The service was great! My carpet looks great and dried quickly. I will definitely use them again.

Report a concern   April 11, 2024 — Rated 10 out of 10 by Sherry Agnew Zerorez Boise
What do you like about our products and services?

Both gentlemen who came out did a wonderful job, and we're very helpful.
I strongly recommend zero res
Sherry Agnew

Report a concern   April 10, 2024 — Rated 10 out of 10 by Richelle White Zerorez Boise
What do you like about our products and services?

Communication
Reliability
100% satisfaction
Effort

Report a concern   April 10, 2024 — Rated 10 out of 10 by C.G. Zerorez Boise
What do you like about our products and services?

Great Service

Report a concern   April 9, 2024 — Rated 10 out of 10 by L.R. Zerorez Boise
What do you like about our products and services?

Friendly and knowledgeable staff. Low pressure upsell.

Report a concern   April 8, 2024 — Rated 10 out of 10 by Wendy Williams Zerorez Boise
What do you like about our products and services?

They came in they were quick and did a really good job my floor looked really nice I was really pleased and they left it's almost as soon as they got there it didn't take him a long time and it didn't take a long time to dry either so I would rate them a 10

Report a concern   April 8, 2024 — Rated 10 out of 10 by Pat Anthony Zerorez Boise
What do you like about our products and services?

~ FRAGRANCE FREE ~
If you have health issues due to fragrances and chemicals this company is your best option.
Logan and Levi were very professional and did a great job.
Highly recommend.

Report a concern   April 6, 2024 — Rated 10 out of 10 by S.J. Zerorez Boise
What do you like about our products and services?

Always friendly, hard working technicians. Carpets look wonderful and dry quickly.

Report a concern   April 5, 2024 — Rated 10 out of 10 by T.B. Zerorez Boise
What do you like about our products and services?

Issac was very nice. Pet stains are gone.

Report a concern   April 4, 2024 — Rated 10 out of 10 by Bonnie Gering Zerorez Boise
What do you like about our products and services?

You are very thorough, personal to my needs when it comes to carpet cleaning and you do a great job from start to finish. You are also fast in getting the job. We have been using you for years and are not about to quit using you.

Report a concern   April 4, 2024 — Rated 10 out of 10 by J.G. Zerorez Boise
What do you like about our products and services?

I like that there is no residue on the carpet and it was dry that same evening! No soggy socks! Rick and his helper were friendly, responsive and did a great job! My carpet actually looks cleaner this time than the last time you were here! Your process seems to work even though I don’t understand how!
Thank you, I will use you again. I ended up paying more than my quote???? I didn’t dispute it this time but will get a definite quote before I use ZEROREZ again.


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