- Phone: 208-383-1000
based on 10574 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great service friendly and helpful
Carpets look fabulous. Levi was prompt and fast. I am a repeat customer.
Great service—they take the time and effort to do an excellent job!
The cleaning process worked very well on my carpet. Youssef was courteous, knowledgeable and takes pride in his work. The whole experience working with Zerorez was excellent.
The tech did a great job and was very communicative
Prompt and efficient.
more options for discounts.
Thorough and conscientious. A great value!
We've been a Zerorez customer for some years now. We appreciate the environmentally clean approach to shampooing our carpets and area rug. The technicians are always friendly and respectful of our property and furniture. We have everything ready for them to just clean the carpets and rug, and they in turn waste no time in getting everything hooked up and work commenced. We like the fact the hoses and power sources are in their van, and we appreciate the fans they use to dry the carpets. In the rare occasion we've asked them to get more water out of a corner or in front of a wall, they've been very cooperative and helpful. - Mark O.
Great service and results!
I don’t know if a good job was done or not. Felt like they guys were rushed because there day was not going as planned. Showed up in the window time, but were done a lot quicker then normal.
I do find it odd, now, I get told I need to vacuum because more dirt will come out as it dries. I was never told that the first few years and all of a sudden I am. I feel like it’s the built in excuse, your carpets are still dirty don’t call zerorez to tell us that.
I was a bit disappointed to see my invoice for one extra room charge. If the technicians only clean 3 rooms then have some integrity and say that. Don’t just charge the customer.
No sticky residue
It was great
Very efficient and do a good job.
Leaves carpet clean without soap or chemical residue.
I usually only get cleaning service from Zerorez when they have specials, otherwise too costly. FYI, You have to do all the prep work yourself, vacuum, moving smaller pieces of furniture etc.
Service technician was friendly, thorough and took great care when inside our home. The value was worth the money spent. Will definitely have Zerorez back in the future. Booking the appointment was easy online. Thank you for a job well done.
It was easy to schedule online and you provide great customer service! Thank you!
High quality business services and products, professional and well-trained staff, everyone I worked with was flexible, timely, and responsive. We will definitely use their services again.
Great customer service, and our carpet looks like new
Everything I have the occasion to have my carpets cleaned I always use Zerorez. The tecjs are always on time, professional, quick. The carpets always come out looking great.
A couple of things. 1. In the future have your people ask the homeowner if there are any pets that can get out BEFORE they prop the door wide open and not tell anyone. 2. Damage to baseboards. 3. Did not do complete area missed a whole section around the couch and coffee table.
Great technicians and the cleaning process is very effective.
I feel it is a fair price for excellent results on our carpets. And our latest technician (Cody J) was very knowledgeable and thorough. Great attitude as well.
Matt our technician did great work and was a real pleasure to work with. Very kind and hardworking!
Good job, helpful and friendly technician.
As always, a great job!
Appointments are easy to schedule. Technicians are prompt and professional. Carpets look great and they dry quickly. I am pleased with the service.
Quick & efficient! Loved the February discount price.Carpets looked really nice when thoroughly dried & vacuumed the next day.
Very professional, the technicians listen to your concerns, respectful of your property
Great service!