- Phone: 208-383-1000
based on 10574 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
High quality process with the electolosys water and method of cleaning carpet, tile, and hardwood. Vent cleaning was verry efficient and thorough.
The technicians were knowledgeable, skilled, and pleasant. Very nice!
Thank you
Shirley Howard
ps: I'm so glad my husband heard Dave explain your system on Joe Pin's radio talk show about home fix up and care.
Shirley Howard
My carpet came out very clean except for two spots. They came back twice to take care of the
spots and were able to remove the spots. My carpet looks wonderful even the hallway. There
was no charge for the extra visits. The workers were all well mannered young men. I will use
them again.
Polite, professional and on time!
Great customer service from the technician.
Jacob and John were very friendly and professional.
They always do a great job. I have used them for years
I like that there are no harsh chemicals and no odor. I'm able to book on line, and can get the time I want.
Also, I like how knowledgeable the service people are, and how respectful of my property.
Most of all how clean my carpets are.
Cody’s was awesome!! Thank you!
Prompt , courteous efficient.
Our technician was on time, very helpful, super nice and did such a a great job! He listened to my concerns, then walked me through what he thought would be best since we have dogs and they turned out better than I expected.
My carpets look so clean and fresh!
Jacob did an excellent job. Very happy with the results cleaning five rooms, stairs and hallway. We highly recommend Zerorez
Great customer service!
Professional, quick and well done for a reasonable price.
Always GREAT service
We love the techs when they are on their way they give us a call. Our rooms always look and feel refreshed. They techs give us information about how to keep the carpets looking great.
I would like to have the technician's come out and redo some of my stairs. They did a good job on the rest of the areas they cleaned, but several of my stairs have a dirty residue on them. I've been traveling and out of town, so had not followed up with you yet, but would like to arrange to have that done sometime next week if possible. You can reach me at Phone number removed. Thank you, Name removed at 110 South Cotterell Drive in Boise, Idaho
Prices are affordable, technicians friendly
It didn't take long, carpet was in good shape.
Josh did an excellent job cleaning our carpets. They look beautiful! He also did a great job of explaining the entire process and helping us decide which products we wanted in full. I recommend this company and will use them in the future! Jill
It’s was easy to schedule the cleaning and they had an availability right away. And the price was awesome!
The receptionist was nice and easy to work with. The price ease was reasonable.
The Our rep Cody Bailey called a few hours before he arrived, which was very nice. He helped move some furniture to open up some stains. He explained the process along with extras and future cleaning tips. Cody was helpful and respectful of our resident kitty. I had many questions and he was patient and thorough in answering them.
I greatly appreciated Cody and will request him in the future. Thank you, Cody
They were very quiet and busy in their work.......I would give them the five stars and look forward to their service later in the year......thank you
Ok... you sent a survey on my phone asking questions such as if our carpet cleaner guy removed his shoes, and other questions pertaining to the cleaning. However, we weren't there for the carpet cleaner to talk to us so the questions I answered, none of those questions really applied.
I'm sure the guy did a great job, though we haven't seen the carpet just yet.
In the past, Zero Rez has always done an excellent job!!
I sure appreciated the special you offered at $27 per room! THANK YOU for that!
Great communication! Great service and the carpet looks amazing!!!!
Professional carpet cleaning. Technician was very helpful about other services that we may use in the future.
I love Zerorez! They spend all the time explaining their processes and answering questions. They also are very good at telling you up front about fees. They also will show you all the gunk they get out of your carpets! I also LOVE that there are no nasty, lingering smells. I will always use Zerorez as long as they continue such awesome customer support and awesome cleanings.
Zerorez’s products are to be desired for their purity as opposed to the competition’s. The service window (3 hrs) is bit wide, yet the professional cleaning and process makes up for it. Also, the willingness to redo a questionable service rated outstanding! Altogether, the friendliness of the office staff and technicians with the service culminated in a wonderfully complete service package.
The staff I dealt with on the phone and through text were very pleasant and helpful. The guy who came to the house was very personable and reassuring regarding dryer fires. He did a good job and cleaned up after himself.
I’ll definitely use your services next time it’s needed. My niece, who recommended you, said she really liked you for both vent cleaning and carpet cleaning. I’ll call you guys next time I need carpets cleaned.
Thanks!
everything was ok-good tech
I love how fast it drys!