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2095 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I am not sure of the products you use but they are great. My dark kitchen cabinets always look great after the ladies leave.
And my wood floors look amazing.
Judy and Amber are fantastic! They are thorough and even take my dog out if he needs a midday potty.
Reliable. Friendly. Trustworthy
Although the service is reliable (which I very much appreciate), girls don't seem to know what services to perform at my house. I usually leave a list of things to be done like wash the ceramic entry floor or dust. Sometimes, it is completed, sometimes not. Sometimes the backsplash is wiped; sometimes it is neglected. Girls leave the bedspread turn the wrong way & with sheets hanging out.
Team was very professional and did a great job. Very detail oriented.
No Purfume smell. Listens to customer requests
The house sparkles after the team leaves. Tracy and Emily always dona great job.
Thorough cleaning
We would like to have a consistent person each time. Becca is fabulous‼️ I know my mom wants a consistent arrival time each time!
The girls always do an amazing job!!!!!!!! Our house is clean and smells great after every visit
The ladies are always respectful and kind and the products smell so fresh and clean
I think one of the workers during our cleaning was new. While I’ll note this was our first cleaning and I’m sure there was plenty to clean... we would have appreciated some finer attention to details. We found plenty of surfaces that were not sufficiently wiped down(e.g. you could see where they drug a duster/rag across the surface but dust remained around their attempts.
The did a good job and were professional.
Thorough, professional, detailed, friendly, careful.
Professional, quick, efficient
The technicians are always prompt and friendly.
We love Misty and Trish, the ladies who have been cleaning for us for the past several years. They do a great job, love our animals and are becoming almost part of the family.
We have very few friends who need a cleaning service.
Merry Maids does a super job! Very friendly and professional staff!
I've found everyone I've ever worked with at Merry Maids to be top notch!
They go the extra mile!
-Visible cobwebs still in bathroom.
-Entry by backdoor not swept at conclusion. Visible debris.
-Bed not made very tight, fitted sheet not pulled entirely over mattress.
-Kitchen light fixture over sink, not cleaned.
-Lots of things not put back in their place. Speakers in living room, frames in spare room, frame in sun room, items on glass shelves by breakfast bar, etc.
-Trash underneath kitchen sink not taken out.
Overall, not very much attention to detail.
First experience was a little disappointing. They did come back the next day and take care of the things that were missed. I hope next week’s visit is better!
Lack of consistency in cleaning between different sets of people who come each month.
Love coming home to a sparkling clean house! Our floors are hard to clean but Merry Maids make them beautiful! Thank you!
The "maids" are friendly and listen well to what is needed. Most of the time they are attentive to details although now and then one of them gets in a hurry..
I can count on them.
I would like an alternate way to commend the crew that arrives other than calling every other week.
Judy and her team did an amazing job! Our home is absolutely spotless! Everything is sparkling and gleaming. I was out of town when our home was cleaned and it was so wonderful to come home to a clean home!
Consistent schedule, environmentally safe products.
Ladies Samantha and Rachel are very nice! Pleasant to have on my home
Your people and your products are A1!!
I have been very pleased.
I was charged for cleaning my entire house when my entire house couldn’t be cleaned as contractors were working in the lower level. Why was I charged?
Clean everywhere not expecting me to tell you
Hello, it was left nice, clean and tidy.