based on 6601 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I sat at the bar and placed a to-go order, as I drank a draft beer. The bartender was exceptional. Can't remember his name, but we carried on a conversation, he asked how my day had been, and was just a genuinely cool guy.
East Coast Wings is one of my family’s “go to” restaurants in Mount Airy. The food is excellent and the service is great!
Delivery boxes were full of grease on the outside and one of the entrees was missing from delivery. When we called restaurant no option for delivering missing item was suggested, so we had to travel to restaurant to retrieve
The friendly staff and good food.
ashley the bartender is excellent
Well I was using my Birthday gift of $10 and bought 25 wings. My boyfriend went to pick them up and left early to go have a beer while he waited. He sat down and all the help was standing around talking. They saw him come in and sit down but made no move to come over to wait on him. He said after about 3 minutes he flagged someone to come over and she did. She said, "Can I help you?". He said to her that he was waiting and no one could be bothered to come over. She said, oh, I didn't see you. I'm sorry. Well, he finally got his beer and wings. (The wings were wonderful, by the way). Got home and realized that the birthday gift had not been deducted from the bill.
Your server, Pamela!
Great chicken wings! Value.
The chicken wings and the service
Order was on time and good customer service.
Good wings, good sides, good service
Ease of ordering online
Courteousness of employees during pickup
Accuracy of order
This last meal that my husband and I enjoyed at the King restaurant was good.
I did notice that our plates were kind of skimpy on the amount of homemade chips than we used to get. My lettuce on my sandwich had wilted away to mush against the hot chicken.
So, maybe try to figure out a better way to arrange.
Our service was very good and we had a good experience.
I already sent feedback directly, but my main issue is with the carside pickup service - which is the main reason I choose to go to East Coast over other options in town. I have a young autistic child and I can't bring him inside without it being a gamble of him running around the restaurant, making a commotion and disrupting other customers, or getting upset by something and having a meltdown. The carside service is a lifesaver when it works, but I waited about 25 minutes and finally had to leave my child in the car to run inside and pick up my food, which had been waiting on the shelf the whole time and was cold and soggy by the time I got it. The flavor was good, and I usually enjoy the food from there, but the carside is key for me and this is not the first time I have had to run in myself after ordering carside service.
Everything was good, food and the service!
I hope all of my visits are like the first, because it was Tony the Tiger (Great)!!!!!!!!!!!
Always one of our favorite places. Food is always great
The beer is cold, the service is on point and the food is hot!!
It's a nice restaurant and bar
Staff is friendly. Especially Doug. He’s the nicest and most down to earth guy. The food is good and we enjoy the beer selection.
Love the chicken tenders, love all the variety of the sauces you have it is great
Thanks, First name removed
The food and our waitress.
Great service good food
Great food, pleasant atmosphere.
Great food and service
Very friendly staff and my food and drink were excellent!
Last evening, the wings were cooked to my perfection! I have no complaints about my visit to ECW.
Staff was great. The food was great.
Mainly: Jaslynn!!!!!! She is the hidden gem at your restaurant! I used to wait tables many moons ago and I have to say: I was NEVER as attentive, fast, caring, concerned, etc., about my guests as Jaslynn is! The food was very good, yes, but I would come every night if I knew she would be my server!
great staff