based on 2530 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Everything is great
Great service always!
Tasty, well prepared food made fast.
Friendly people are helpful waitress. I am a regular there, and every time I go in I am greedy is it with kindness smiles that always cleanliness
Great waitress. Food needs a little work, warmer.
Great food. Great service.
The food was delicious.
The speed of service needs to be handled different. !
Food was great. Service Excellent!
Friendliness of employees and great wings - love the .75 cent wings on Monday.
This is my second visit and I didn't enjoy the wings. Some of my boneless wings were so hard I couldn't get my fork in. I had to cut the hard parts off. The crunch chicken on the salad the same, some was way over cooked. Totally not satisfied with the food. The young ladies who waited on me were awesome.
Good wings
Great service
Kayla is the best!!
good service
Too short staffed. Waitress had the whole restaurant almost. Took a while to get our order and when we asked for things, either took a while or she forgot. Not her fault at all. Just too much work alone.
Everything I got
We visit a couple times a week when we know our favorite waitress will be working the bar area! She goes above and beyond to make sure our dining experience is top notch! Food is always great as well!
Good food. Fast service
Good food & good service!
It was a busy enough night that there should have been more than one server. There were quite a few people waiting for to go orders for longer than they should have also.
I saw one couple come in, sit down, because they tell you to seat yourself, and about 10-15 min later they left because no one helped them.
It took quite a few minutes for the server to come to us as well
The front staff seemed clueless when asked a question and couldn’t help regarding the promotion of $7 off and order. My order only discounted $5! I also asked about how I would get my triple points for my order, they still looked clueless and I never received an answer! Also on two orders of 15 wings we received two small containers of dip (not enough for two people), and the carrots and celery were only three thin carrots and four celery in one small bag. The other bag had a few extra but still not many. This was a meal I picked up to have with my parents for Father’s Day, very disappointing showing them this disgrace! Our local Salisbury location would have been much more helpful and considerate! Very disappointed in the Steele Creek location!
Fun food and good service.
They were out of bone-in wings. The boneless wings, (chicken nuggets) were a poor excuse.
Cooked to perfection, not overcooked. Love the flavors and side. The rewards are good too.
great food and service again
Don’t give old salad to customers
My salad was wilted
There were very few people in the restaurant, but the service was very slow. We waited a long time to get our order taken; and the beer we ordered sat on the bar for probably 10 minutes before it was brought to us. The floor were also very sticky under our feet and for some reason my rewards were not able to be redeemed even though the staff could see I had $20 in rewards. I also didn’t get the 3X points for Father’s Day as advertised which between that and the $20 rewards, was the only reason we made the drive to Kingsport for dinner
Orders are inconsistent. You will need to order extra sauce for dry wings. And extra homemade chips for lack of volume for orders. Other than that it is an excellent wing joint.
Great service, quick and accurate order. Only wasn’t a 10 because we’re out of fried pickles
We haven't been in a while so it was good to for lunch we enjoyed it. Service was good and it was fathers day but we got there when they opened perfect timing. They just need to open earlier on the weekends 12pm can be late i you have other things to do.
Always get good friendly service from your staff, especially from Lacy, Grace and Amanda.
We were charged for an appetizer we did not get. We ran out of drinks an no refill, waitress only came by 1 time. I usually don't have an issue at this location but this time was horrible.