based on 7707 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Laura was a great bartender and was working hard on friday
Great food and service!
Our server was good once the rest of our party got to table, She Kinda disappeared from cking on us to see if we needed anything to drink or did we want to get an appetizer
Always great food!
Change the recipe for the lemon pepper seasonings and reduce the amount of salt. They have been really salty for a long while.
Great service from McKinley and as always the food was fantastic. It is hot, fresh and flavorful and presented in an attractive manner. Have never had a bad meal at the Kingsport East Coast Wings. It's our favorite place to eat.
The service was amazing and the food was delicious.
The food was really good, and our server went above and beyond.
Great meal Realky on their game
Great customer service
The waitress was very helpful with suggestions. She also did a great job keeping are drinks full.
The Cheddar Bacon Cheeseburger was awesome! Ordered takeout and the fries were slightly limp by the time we got them home but they still tasted great!
The Cajun Chicken Sandwich did not last very long!!! It was great!
Food delivery was slower than normal; not enough sauce on boneless wings
Very good customer service and food was good
Everyone is very friendly and attentive. They make sure the order is correct and if not satisfied, they will correct it to your liking.
They greet you at the door with a smile and welcome. We love it!
Awesome 👏🏽 customer service from our waitress.
Friendly service!
Bartenders are so friendly. Doug and Maria are our favorites.
Food is always good and ready when requested for pickup.
Boneless and bone in wings, chicken tenders were all overcooked. Shrimp were good.
Love the food...especially at the new garden location
Quick yet delicious food with a huge variety for everyone to love.
First I'll start with the good. I'm a huge fan of ECW and it's food. I eat at one of the locations usually once a week. The bad. The clemmons location food and service is unbelievably up and down. There seems to be no standard when it comes to food. Often, To go chip baskets are half full when I open them, ranch containers aren't even half full and this week the wings were ice cold like they had been cooked hours before. This order of wings were also the tiniest, no meat on them bones that I've ever seen. To top things off, my order was wrong again. Luckily fixed while still at the store. I rarely see these issues when I order from the country club location which always seems to run much smoother.
The wings and the service
Love the variety of flavors of wings also the ranch is really good and chips are always crispy and warm
I ordered fries on my to go order & didn’t receive them. Didn’t realize until I got home, I live 30 minutes away, then called & got hung up on.
Every time I place a delivery order, there’s always something missing. Whether it’s dressings that I pay extra for, etc.. I usually don’t say anything, because my time is limited(which is why I choose delivery in the first place), so I do have lost funds over the several dozens of orders I’ve made. Several times I’ve received the wrong flavor wings, in which I did report, and every time I hear there was a new person in the kitchen. And please make the all flats option available again. Lol.
Service, ownership, entertainment, and food
Food always delicious. Fair prices. Great bourbon selection.
Service was good. A young male server (can't remember his name), was VERY attentive! Food was quite good! Thoroughly enjoyed!