East Coast Wings and Grill
100 Cambridge Plaza Drive
Winston-Salem
NC 27104
United States

Average rating: 8.3 out of 10 based on 1779 ratings.

What our customers think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   December 2, 2018 — Rated 0 out of 10 by C.H. East Coast Wings + Grill - Northlake, NC
How did we disappoint you and what can we do to make things right?

I did an online order, I picked it up got home and only had half of the order. know one checked to make sure that everything that was ordered was in the bag. very disappointing due to the fact that this was the second time, this just so happens to be my first time back after the first time this happened about a year ago.

Report a concern   December 2, 2018 — Rated 5 out of 10 by D.H. East Coast Wings + Grill - Mt Airy, NC
How did we disappoint you and what can we do to make things right?

Our waitress was the bartender aa well. So service wasn’t that good. Food was good. Didn’t get many carrots though.

Report a concern   December 2, 2018 — Rated 10 out of 10 by A.H. East Coast Wings + Grill - Northlake, NC
What do you like about our dining experience?

Our waitress was amazing. She was nice and our drinks were never dry. The food was also great as always.

Report a concern   December 2, 2018 — Rated 9 out of 10 by C.M. East Coast Wings + Grill - Northlake, NC
What do you like about our dining experience?

Food and staff were great

Report a concern   December 2, 2018 — Rated 10 out of 10 by Scott Caskey East Coast Wings + Grill - Hickory, NC
What do you like about our dining experience?

Good food great chips....omg ranch

Report a concern   December 2, 2018 — Rated 10 out of 10 by R.P. East Coast Wings + Grill - Archdale, NC
What do you like about our dining experience?

Friendly staff. Great approachable owner and wonderful food

Report a concern   December 2, 2018 — Rated 0 out of 10 by D.P.R. East Coast Wings + Grill - Indian Trail, NC
How did we disappoint you and what can we do to make things right?

We asked for crispy wings. When we picked them up, they were not crispy. We asked for them to be done over crispy. When we got home they still were not crispy so we attempted to reheat them but it didn't work. We returned them and asked for a refund which was not processed so we had to return the next day to get the refund.

We have been here several times and did nit have any issues. Usually we get what we ask for. This is totally unacceptable service.

Report a concern   December 2, 2018 — Rated 10 out of 10 by J.Y. East Coast Wings + Grill - Kannapolis, NC
What do you like about our dining experience?

Awesome wings. Great service.

Report a concern   December 2, 2018 — Rated 2 out of 10 by B.H. East Coast Wings + Grill - Clemmons, NC
How did we disappoint you and what can we do to make things right?

Service was extremely slow and almost non-existant. We had to go to the counter and get our own refills of drinks after we gave up waiting on our server to come back. My son never got the french fries. We even over heard a very loud "disagreement" between staff in the kitchen. The food came out in shifts. The first couple of plates were served at least 20 minutes before the last plates. When we finally got our food, it tasted okay, but it just took entirely too long to get it.
We have eaten at many East Coast Wings and have never had issues until we came to this one. It was a very disappointing meal.

Report a concern   December 2, 2018 — Rated 5 out of 10 by L.G. East Coast Wings + Grill - King, NC
How did we disappoint you and what can we do to make things right?

Typical chain restaurant. Not disappointed. Need to have beer specials. Improve quality of chicken.

Report a concern   December 2, 2018 — Rated 7 out of 10 by W.H. East Coast Wings + Grill - Albemarle, NC
What could we do to improve?

Chicken philly was a little dry. Also, I’ve messaged you guys multiple times about getting a physical rewards card and no one will respond. I never received one when I initially signed up.

Report a concern   December 2, 2018 — Rated 10 out of 10 by K.L. East Coast Wings + Grill - Kernersville, NC
What do you like about our dining experience?

Close to where we live and the food is usually good.Service is unpredictable though.

Report a concern   December 2, 2018 — Rated 4 out of 10 by V.P. East Coast Wings + Grill - Burlington, NC
How did we disappoint you and what can we do to make things right?

Last several times our wings have come out cool to barely warm. We went one night and evidently understaffed on a Fri night because they told us it would be a 25 min wait and were a lot of empty tables so we just left. Service has been good, but not so much with the food. Might give them one more chance.

Report a concern   December 2, 2018 — Rated 2 out of 10 by K.G. East Coast Wings + Grill - Country Club, NC
How did we disappoint you and what can we do to make things right?

Every time we order there is ALWAYS a mistake from not even putting our order in so we have to wait longer. Not putting the right sauce if any on our chicken. Over charged or missing items. We always pretty much get the same thing and its becoming a ordeal every time. Not that our business will break you but we were going out with friends and suggested east coast n they all said no. So we went else where. Clemmons is worse than country club but they both are not reliable. I'm pretty easy going but it's so frustrating its not worth the effort anymore.

Report a concern   December 2, 2018 — Rated 8 out of 10 by A.C. East Coast Wings + Grill - Hickory, NC
What could we do to improve?

No one greeted me when I came in so I seated myself

Report a concern   December 2, 2018 — Rated 8 out of 10 by E.S.N.R. East Coast Wings + Grill - Mt Airy, NC
What could we do to improve?

Superior food product. Make the place bigger!!!

Report a concern   December 2, 2018 — Rated 10 out of 10 by D.L. East Coast Wings + Grill - Kannapolis, NC
What do you like about our dining experience?

I like the food and atomshorie

Report a concern   December 2, 2018 — Rated 10 out of 10 by Brien Piotrowicz East Coast Wings + Grill - Wake Forest, NC
What do you like about our dining experience?

Food & Service

Report a concern   December 2, 2018 — Rated 9 out of 10 by J.A. East Coast Wings + Grill - Wake Forest, NC
What do you like about our dining experience?

Great service and delicious food.

Report a concern   December 2, 2018 — Rated 5 out of 10 by H.S. East Coast Wings + Grill - Lynchburg, VA
How did we disappoint you and what can we do to make things right?

Stop being so tight with dipping sauce in to go orders. Got 20 wings and we got 2 thimbles of sauce.

Report a concern   December 2, 2018 — Rated 10 out of 10 by R.H. East Coast Wings + Grill - Northlake, NC
What do you like about our dining experience?

Awesome

Report a concern   December 2, 2018 — Rated 10 out of 10 by B.F. East Coast Wings + Grill - Peters Creek, NC
What do you like about our dining experience?

Good food. Friendly wait staff.

Report a concern   December 2, 2018 — Rated 10 out of 10 by S.M. East Coast Wings + Grill - Statesville, NC
What do you like about our dining experience?

Food and staff are amazing!

Report a concern   December 2, 2018 — Rated 2 out of 10 by K.H. East Coast Wings + Grill - Albemarle, NC
How did we disappoint you and what can we do to make things right?

We sat at Bar and we seem to interrupt bar tenders conversation with employee. The employee said Hello vs our server n bartender did not. Our 2nd time here and shes ( Alley ) to busy lookin at her nails n talkin to guy bar tender. We felt like we didn't exsist. Brought Ranch out for wings with our appetizer so when wings came it was warm. We would go back jus have a different person waiting on us. PS Alley sorry we bothered you.

Report a concern   December 2, 2018 — Rated 10 out of 10 by P.G. East Coast Wings + Grill - Hickory, NC
What do you like about our dining experience?

Great service! The food was hot and very good!

Report a concern   December 2, 2018 — Rated 10 out of 10 by B.H. East Coast Wings + Grill - Johnson City, TN
What do you like about our dining experience?

The service was great and the food was Amazing!! We will definitely be going back!!

Report a concern   December 2, 2018 — Rated 10 out of 10 by L.L. East Coast Wings + Grill - Wake Forest, NC
What do you like about our dining experience?

Did take out- Yummy wings

Report a concern   December 2, 2018 — Rated 10 out of 10 by A.R. East Coast Wings + Grill - Burlington, NC
What do you like about our dining experience?

Nice environment live music nice staff

Report a concern   December 2, 2018 — Rated 8 out of 10 by C.B. East Coast Wings + Grill - Country Club, NC
What could we do to improve?

Service was great! French fries were cooked OK but didn't have much potato taste. Cutting fresh potatoes would be much better!

Report a concern   December 2, 2018 — Rated 10 out of 10 by V.J. East Coast Wings + Grill - Wake Forest, NC
What do you like about our dining experience?

Just order and pick up always ready always good


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