based on 7777 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I enjoyed the food it was fresh and tasty and always speedy service preparing the food.
Good food and great service
Love the food and atmosphere. Wait staff also excellent!!
Good was great! Price was great and staff was super friendly!
Chips were cold, but server made sure they were replaced by hot ones
I’ve been to this location SEVERAL times over the year however in the past few years I just feel as though food quality has gone downhill. I ordered a wing special and when I got home from picking up my order I discovered my wings hadn’t been tossed in the sauce at all. While this may not seem like a huge deal if this is how I knew it would be coming I would have requested sauce on the side. I had to toss my own wings and then when I began to eat the wings I discovered several were undercooked and pink in the center. To me this was a complete turn off and I am not sure I want to ever return to this location let alone another East Coast Wings location.
Great food and service! Really appreciate the consistency of the East Coast experience!
Better chairs to sit in….stop changing menu
We order from East Coast wings frequently and we have always been pleased with the quality of both the food and the service. Because of this, ECW is one of our “go to” restaurants in Mt. Airy.
The food was delicious.
Our waiters was dissatisfied. She did not come and ask after we have serve our food. Needed a tea and soda. She only came back for the tea. Had to flag we down to come for the soda. Poor service. Will not sit at her table again.
We had our pet with us, so we enjoyed outdoor seating. Your staff was accommodating to us and our pet. The food and price is always exceptional. Thank for a pleasant dining experience at East Coast.
Larry and Dena and Roxie.
Staff & Food
Consistently good but please bring back the Serrano sauce for the wings! It was the best.
Food was good. Service was quick. To go order was right.
Restaurant has gone downhill. Every to go order is wrong and soggy-fries used to have the best flavor now they are plain and taste like old grease. Would love to see you guys figure it out and bring back good food and great service but it’s awful .
The person answering the phone should not leave me on hold for 7 minutes. Stayed on the phone then called from a different number was answered took my order. Afterwards 2 minutes later they answered the other line I was on 10 minutes total.
Very friendly management and staff. I might add all of their food products are very tasty.
EVERYTHING, FROM THE EASY ONLINE ORDERING PROCESS TO THE PICKUP AND THE CUSTOMER SERVICE PROVIDED.....THEN TO COME HOME AND ENJOY WHAT WAS JUST PREPARED....GREAT!!!!!
Food is great, love all the choices in wing sauces! If not in the mood for wings, there is plenty of other entrées to choose from. Every entrées I have has been very good. The hosts and waitresses are very pleasant and helpful. This is a great place to eat,
Great service
Cold beer
Great food
Starts with the greeting when entering the establishment, the friendliness of the staff as well as the fantastic food.
Friendly, fast customer service and the food was great!
The service was fantastic and the food was great! I even asked to speak to the manager to tell her how pleased I was with everything!
Unlimited pub chips and watching the NFL games on Sunday.
Food was delicious and made to order. Good service for take out.
Food is always fresh and delicious.
Easy ordering and good foid
Love the food and service!
Good quality meals and efficient service