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Customer Testimonials
Repeat treatment if not satisfied.
If it ain't right, you come back and make it right.
James Anderson takes great, “personal” care of our trees and shrubs. He is the best! Very knowledgeable, reliable, informative. I hope he will be caring for our landscape for many years to come.
Salli Last name removed, Roswell, GA
Kelsey B was fantastic and appreciate all he does.
Thanks
Kelsey B. was thorough and prompt as always. Thanks for such great service.
The convenience of the app and spot-on service updates.
Kelsey B took time to introduce himself and listed me as we assessed the poor status of weed management that was my experience thus far. He agreed that improvements were needed and he got right to work investing himself in solving the problem. He came back the next week and did some more work on it. I am still not sure how the process will end as there is some more progress needed, but I am happy to have had his support.
This year is my first year of mosquito service but it was perfect. I was really surprised it worked pretty well!
Very good but send someone to talk about ventilating yard for better growth. Thanks
Trugreen is always on time and the company try their best to advise their customers....I wish the premium was a little lower, for the lying time/valued customers....You must know that (Price) is everything and should not be compared to the cost of living.
They are reliable.
I had some concerns regarding my service and the value I was receiving. Anthony Sproles was extremely proactive and reached out to me via email and phone to ensure that he addressed the situation. His follow up, attention to detail, and overall demeanor demonstrated true professionalism and moved TruGreen from a 2 to a 10.
Currently I am reviewing all household expenditures and without his dedication to ensuring this issue was resolved I would have cancelled TruGreen. It is individuals such as this that make a company truly exceptional.
Consistent. I like Jim Anderson. He's been servicing my trees and shrubs for years and I can count on him to notice any problems or changes.
Kelsey B. was wonderful as always. He always stops by for a quick chat. Yard looks good.
We like having the same associate, Tom Anderson, service out yard.
Today I received excellent Trugreen service from your technician JASON JAHNER . He was informative, professional, and courteous. He represented Trugreen well and discussed what today's service included. He went to extra effort, spot killing weed infestations in addition to broadly spraying my lawn with today's treatment chemicals. I hope he can treat my lawn often, because he does a great job.
The customer service representative listened to me during my complaint and the problem was resolved
Nathan Peterson is the best trugreen technician that I have had. I am very pleased to get him. He is always very professional and friendly. He does a great job on my lawn. He is always interested in my lawn and works to keep it very nice. Thank you. Rod Last name removed
That you keep coming back to rid the problem
I’m concerned because our grass in some spots are not well.
Our lawn is basically weed free, and a call is all it takes to get re-treated for unusual or new infestations. Service tech's are aways cordial, even during these Pandemic times!
Kelsey B did my lawn application today.
I was pleased with the way he did his job.
Our tech, Nathan Peterson was very helpful and has a great approach to his customers. He explained what he would be doing and when to expect to see results.
Jim Anderson is my TruGreen specialist. He has serviced my yard for several years now. He makes sure that everything looks good and always contacts me for feedback on how he can do a better job. I rarely have to contact him because he knows what he's doing and how to keep my yard in the best shape.
I would recommend him as a lawn care specialist.
MDU
I like that you inform me ahead of time and the convenience of online billing. Your technician is very polite, conscientious and thorough. My shrubs and trees are healthy and a rose bush that was dying is coming back.
Jim Anderson is our specialist and always has a friendly smile while arriving. He always takes the time to educate us of situations and proactive items to be looking for. Jim is very knowledgeable and has a tremendous understanding of customer service. Jim Anderson is a true attribute to Tru Green in every way. Thanks
Very good and professional service I will recommend . George was How perform the job >
Thank you
A few minutes ago I sent specific & carefully composed feedback on your good services and our excellent technician. I unchecked the box below this one ["It's OK to publicly share my name (and/or company) to promote TruGreen"]; afterward, a window popped up for me to agree to post the comments to Google with my name and photo, to which I answered 'no'. It isn't clear to me that you received the original message intended for YOU, however! Please confirm to me by email (please us the mail to be used for communications which, per account, is now Email address removed; our account log-in has different comcast address, by our choice. My feedback comments & first 'ten' rating would have been received by your perhaps about 1:15 EDT today, 9/12/20. Thank you. -- Name removed
You 'keep to the schedule' of important season-specific maintenance for our trees & shrubs. Our WONDERFUL long-time technician Jim Anderson always points out what does or may need a bit more attention, anything he's noticed like possible disease or root rot symptoms, and even an occasional reminder that some trimming is needed here or there. We're glad to have this 'second set of eyes' on our valuable landscape. The yeard, especially the front, is heavily invested in structural greenscaping -- i.e., shrubs, ornamental grasses, trees, etc., balanced by just enough lawn area to show off the mature specimens that are the real show.
Interestingly, a friend who owns a commercial yard & lawn maintenance company dropped by for a visit a few days ago. His comment as he took in our front yard's vista was: "Your front yard looks really, really nice. Nicer than ANY of the yards I do for MY customers!"
What a nice compliment! I attribute it largely to the good service provided by TruGreen and the careful attention your tech Jim Anderson gives so it always looks its best .
Thank you! We;ve been ChemLawn/TruGreen customers for 30 years in this house, and in our former homes also back to 1977 or '78 when we had our first home. Well done!
Kelsey B is a great applicator thx.