Customer Testimonials
Responsiveness
I just called to correct my billing at 10:35am ET and the service rep called Sandy answered my inquiry. I'm amazed by how smart she is and figured out what my problem is even before i explained to her in detail by looking through my billing and payment. I'm very impressed on how very helpful she was. (the zipcode that i put in for the call was 43017)
Carlos Carter is the best Technician I have had...He took the time to explain what he was going to do and even more time after to explain the condition of my lawn and what service he performed to help it maintain its nice look and life...
Way to Go Carlos !!!
I like that a professional is keeping an eye on the tree and shrubs to keep them heathy.
Our specialist on June 28, 2017, was very courteous and helpful in answering questions. He also did a very thorough job in treating the lawn. His name is Carlos Carter from branch
# 5797.
The service and communication is great. My yard is green and weed free.
Not a lot of good to say about my lawn - probably the first year in a long time it's look
nice and not dead!
However- this is about the service I had to day!
Next to Gary- that I had a few years ago- Jerrod Davis was a great tech. He took time to explain everything to me and suggested solutions!
Carlos was prompt, professional and took time to speak with me re my lawn.
It's automatic
Your specialist, Carlos Carter at branch 5797 did a great job.
I like that you notify me when you are coming; and leave a report of what service was performed.
Carlos Carter from branch 5797 is my specialist. I happened to be home a few days ago when he was working on he lawn. We had a great consultation on the good and bad issues with the lawn and Carlos gave me some great suggestions. I am a perfectionist with my lawn, and with Carlos' assistance, it is almost there.
Your techs
The products and service are very good. Rob, our service rep. is excellent and very helpful in answering our questions and/or concerns. He is a real asset to the company.
Jeffrey Jordan did a wonderful job.
It works
Offer a variety of services and the Specialist are always very helpful and pleasant.
Very professional staff and they are able to answer all my questions. Jeffrey Jordan was very good.
Your staff is very personable and professional
very professional
Good service!
Your technicians are friendly and listen to my concerns. Also, my grass and bushes look wonderful!
Tree and shrub application results have been very good so far.
Tech seems very knowledgeable.
The people are always here when they say they are coming..
The workers I have seen or talked to are very polite , and smile as if they really like their job.
Your personal is very friendly.
Carlos Carter is very friendly, knowledgeable, and helps us with all of our questions.
They call the day before as a reminder to make sure all gates are open and dogs inside..
It is wonderful reviewing the work that was done and to read the suggestions for having a beautiful lawn. The employees are very well informed and extremely polite. I apprciate both attributes.
Not very happy presently. My back lawn is the worst that it has looked in the last 15 yrs. To the best of my knowledge, no one has been here to correct the problem.if, this problem is not corrected this will be the last season that TruGreen services my lawn
Timely, professional, affordable, informative.