Customer Testimonials
Joshua Harrow (branch 5797) came out today to do a service call on my lawn. He did a thorough job of explaining what product he was using and of doing the application. Very friendly and efficient. We were his last call of the day, and he didn't hurry through the service call to leave, but engaged in conversation and made sure the job was done right. Thanks Josh.
Specialist did a great job, did not hurry in putting down the treatments. Talked with me about the problems that I currently have and what this application would do to fix them.
Fantastic service.
Lawn and landscape look great!
This was my first service at this location. My specialist Carl Jones rang the doorbell and introduced himself. He asked me if I had any questions or concerns before he started the application. I appreciate the personal touch and Carl taking the time to introduce himself.
Thank you Carl!
Name removed
6717 Via Florenza Dr
Galena, OH 43021
Our specialist is Adarius Magee, branch #5797. He does a very good job, checks back with us and is very friendly. Very impressed with the service he provides.
Good comments and suggestions on sprinkler system service and repair
My technician is very knowledgeable and is also very courteous.
I also like the advance notice given the day before treatment
We have lawn, tree & shrub and pest control service, so three different specialists. All are very friendly and take the time to ask if we have any current problems or issues that need to be addressed when they do the service.
An excellent yard of grass!
Our lawn looks great.
My Specialist's name is Charles Corizzard Branch #5797 Just wanted to say how helpful Charles has been, and he really knows so much about my trees and shrubs!My yard looks great THKS 2 Charles helping hand!!! He always listens and is so nice/polite!!!!!! He is a great Specialist!!!! THKS 2 Charles and your fine company!!!! First name removed Penzone
You stick to a schedule and leave a message as to when you'll be there.
We appreciate being advised prior to performing service and are satisfied with the results.
Jim listen to my concern and took care of my needs very professional way.
Generally, very efficient and thorough. My only slightly negative comment is that new employees should make an effort to introduce themselves to the home owner.
You are reliable; you come and treat the lawn when you say you will. Your program seems to be improving my lawn.
Our service technician is great. He listens to my input and questions and helps develop a plan to get our desired results. His name is Jim Steitz.
I like the technician's comments and suggestions. Didn't get much on the most recent visit. Maybe there was nothing to say. Also appreciate the flexibility in scheduling. My lawn is mowed on Fridays so I don't want a treatment on Friday morning.
Trugreen is responsive to my needs. Providing me with quotes. They are on time. And our grass looks great. I love that I don't have to nag them on anything. It is very easy to have them do our lawn. It just happens.
Adarius Magee from Branch #: 5797 has been doing an excellent job! He was very knowledgable and ensured that my lawn issues were addressed. Thanks Adarius!
do Name removed good job
Results
Jarrad Davis came tot he house for our regularly scgheduled treatment. I have been discussing with TruGreen that there are issues with the lawn and they have not addresed them. Jarrad was surprised the condition of the lawn after 5YEARS OF TRUGREEN SERVICING.
He went over the lawn with me and discussed some of its current issues. Explained the treatment for the day and was very informative and pleasant on such a hot day. I woild recommend TruGreen ONLY IF JARRAD was the service tech.
I have just arrived to my elderly parents home and was shocked to see that after 5 years of servicing, their lawn looks HORRIBLE>
We appreciate the pre-service call the night before an application which allows us to prepare our lawn or the app. We particularly like Dave Fox who has been with us since we began using Trugreen. He is wonderful at communicating the type of application administered, growth activity in the yard and recommendations to maintain a healthy yard until the next app.
First of all, let me say that prior to this last lawn application I would not have recommended TruGreen to anyone. I was ready to cancel because I was NOT getting my money's worth at all. I don't even think I should've had to pay for the shoddy work that was done prior to this last application. My yard looked absolutely awful, especially for my daughter's graduation party. Prior technicians had literally skipped half the yard (I watched them). I had weeds everywhere and it was only getting worse by the day. I am not one of those people who are trying to make their lawn look like a golf course but I don't want it to look like an abandoned lot either.
My last lawn treatment was done by Sean Fowler, branch 5797. He did an amazing job. He was very thorough and kind enough to answer my questions. I have never had a lawn treatment with so much attention to detail. He took his time to look for issues with my yard as well. I feel like I got my money's worth and I feel like he took care of every corner of the lawn. He covered all the areas that other technicians normally skip (and that's been very large areas of the lawn as well as small corners). After just a week, my yard is already looking better than it has in 6 months. Also, he has never done my yard before but was able to thoroughly treat my yard without going into my neighbors property. All other technicians have just skimped on my yard (again) so I had tons of weeds along the edges of my yard. Maybe Sean needs to be a trainer or supervisor to show others how to take care of lawns.
I can't really express well enough what a thorough job Sean did and how impressed I was. He truly does quality work which is in short supply these days. If everyone worked like Sean, you would have more business than you could handle. Do whatever you need to do to keep this employee. I'd like to thank him again and let him know just how grateful I am for his good work.
Diane Last name removed
I like the advance phone calls so I am aware that gates need to be checked for my dogs. I also appreciate the techs who carefully close the gates when finished!
Today aeration and seeding were performed. Great job.
You do what you say you will do and will talk with me about my questions.
Effective and timely.