Customer Testimonials
usually fixes most problems with lawns
Efficient and effective, no matter the weather keeps lawn looking nourished.
Consistency
I always tell everyone that Every yard needs to be treated if they want it looking nice. Mine looks like a carpet.
The reduction in mosquitoes
Very personable, capable and professional.
I signed up for your lawn care for the first time. about half way through the season my wife called you and said for you to stop, that the grass was gowing too fast
For the last few years,I have liked the thick, healthy lawn you provide. Lots of neighbors ask me what I do to make it so thick. I appreciate the calls that remind me you are coming and the notes left telling me what was done and why. I also like your informing me when you see something bad beginning.
The only negative I have is the constant phone calls trying to get me to buy services beyond what I have purchased for the season. I wouldn't mind being made aware of extras that my lawn might need, but if I indicate I don't wish to do so, the caller continues with heavy pressure that goes on and on, and I strongly object to that. Many times, I have asked the caller to discontinue the high-pressure calls, but they just keep coming. In recent months, I have had to resort to not answering Tru-Green calls. I hope this situation can be addressed so that your customer relations match your lawn service.
I would appreciate a pre-season e-mail or call that asks if I want to sign up for the new season and allow me to take advantage of the pre-payment discount, rather than just continuing the new season and then billing me for individual treatments.
In summary, your actual lawn service is excellent, but customer service representatives need their heavy-handed methods addressed.
Reliable friendly employees great lawn results
Lawn Care Specialist Chris Hargis is Professional and takes special care of my yard as well as neighbors that use TruGreen. Your company and Chris come Highly Recommended and I have not been let down. TruGreen always calls ahead to let me know when you are coming and online account allows me to track past activity. I also like the report or services performed after the lawn is serviced.
That if you have a problem or something is wrong the company will correct it
Very professional. They stand behind their work.
Reliable and friendly
i think for the most part the lawn looks good..also if i need a little discount they give to me in different lawn services.
Got the job done!
Very through love the mosquito applications. Everyone is very nice and helpful our yard has never looked better. Thank you.
Has changed our lawn and especially our fruit trees!
We have never had fruit like this season! Thank you!
Service staff seem to be great. we are getting some weeds in the back yard next to the back fence.
Lawn has less weeds and looking better.
JUSTIN NELSON IS VERY KNOWLEDGEABLE AND OUR LAWN LOOKS BETTER THAN EVER.
Great Customer Service. Timely application!
i haven't had any concerning problems with my lawn, it grows and its green without any help from me. I am good.
everything ... so far
My main goal in having a lawn service has been to control the abundant weeds that plagued my lawn. TruGreen has accomplished this, plus giving me a healthy looking green lawn. Of course Mother Nature has done her part by supplying abundant rain, but without the treatments from your service people it would not look as nice as it does even with the rain we've had so far this year. I've never been a dedicated lawn person, constantly out spraying and watering and trimming, etc, but I do appreciate a nice lawn, which I believe I have now thanks to TruGreen.
The only thing that would be better would be if my neighbors used your service, too. I have been guilty of pulling up their weeds (dandelions) on the sides of my yard mainly just to stop the fluffy white seeds from blowing into my yard and undoing your work that I pay for. I have never been able to catch your service people and have been sleeping or not at home when they are here, but they do a great job, so please pass that on to them.
Dependability, yard is truly green and lush
It has helped are lawn fill in and much greener with little to no weeds!
Weedcontrol
Sorry but I don't do surveys but I do enjoy your service
It works!
The stuff you all spray sure does a good job