TruGreen
2269 Danforth Drive
Lexington
KY 40511
United States

Customer Testimonials

Report a concern   March 19, 2024 — Rated 10 out of 10 by Emily Lyden Your TruGreen Branch
What do you like about our services?

Andrew, TruGreen specialist, has been great and our lawn looks amazing!

Report a concern   March 18, 2024 — Rated 10 out of 10 by Terry Hargens Your TruGreen Branch
What do you like about our services?

Christopher is prompt and does a great job. Answers all my questions. Well Done!👍🏻

Report a concern   March 18, 2024 — Rated 10 out of 10 by J.M. Your TruGreen Branch
What do you like about our services?

David Walker was very helpful and answered all questions about lawn today—identified the problem weed and treated lawn.

Report a concern   March 18, 2024 — Rated 10 out of 10 by L.T. Your TruGreen Branch
What do you like about our services?

I like the notification of when the service tech will be arriving. Mr David Walker was friendly, had a great personality, and did a very efficient job.

Report a concern   March 18, 2024 — Rated 10 out of 10 by Ken Floyd Your TruGreen Branch
What do you like about our services?

Service is always done with dedication to delivering good results. The team is always professional and keeps me aware of what’s happening and why. The results of their efforts always presents itself in a beautiful lawn.

Report a concern   March 16, 2024 — Rated 10 out of 10 by Lanny Myers Your TruGreen Branch
What do you like about our services?

Our lawn looks great. The trees and shrubs have improved with your service.

Report a concern   March 15, 2024 — Rated 10 out of 10 by R.A. Your TruGreen Branch
What do you like about our services?

People friendly
Answer questions
Very professional!

Report a concern   March 15, 2024 — Rated 10 out of 10 by Martha & Stephen Meyers Your TruGreen Branch
What do you like about our services?

I'm in my 3rd yr with TruGreen. This has made a real difference in my lawn. Christopher serviced it today and did a great job. Did you know that he has been with TruGreen for 20+ yrs! He did discuss with me what he did today and advised me to what to do to clear the seedheads (just mow it with a sharp blade).
Much thanks,
Steve Myers
Corbin, KY

Report a concern   March 15, 2024 — Rated 10 out of 10 by C.M. Your TruGreen Branch
What do you like about our services?

We were pleased with the service provided by Hunter Wiglesworth. He was courteous and efficient, listening carefully to our concerns.
Barbara Last name removedPhone number removed396

Report a concern   March 15, 2024 — Rated 10 out of 10 by John Thomas Your TruGreen Branch
What do you like about our services?

David Walker spoke with me and asked me of any concerns and that he would be treating the lawn and if I needed anything just ask him .

Report a concern   March 15, 2024 — Rated 10 out of 10 by John Heid Your TruGreen Branch
What do you like about our services?

Andrew, my lawn specialist, is efficient, informative & is a hard worker. Highly recommend Andrew!!

Report a concern   March 15, 2024 — Rated 10 out of 10 by L.W. Your TruGreen Branch
What do you like about our services?

Lawn looks great. Good job!

Report a concern   March 14, 2024 — Rated 10 out of 10 by C.M. Your TruGreen Branch
What do you like about our services?

my lawn tells the story, it is green and lush!

Report a concern   March 14, 2024 — Rated 10 out of 10 by R.B. Your TruGreen Branch
What do you like about our services?

always effective and guranteed

Report a concern   March 14, 2024 — Rated 10 out of 10 by R.B. Your TruGreen Branch
What do you like about our services?

The consistent way you provide communications about appointments, treatments and expected results for the lawn. This allows the customer to evaluate the effectiveness and value proposition of the program for their individual situation. The professionalism of the technicians is always evident in our interactions.

Report a concern   March 14, 2024 — Rated 10 out of 10 by Robert Marvin Your TruGreen Branch
What do you like about our services?

William Clark has great customer service. He let me know he was at my home and let me know when he completed the service. Nice young man!

Report a concern   March 14, 2024 — Rated 9 out of 10 by R.C. Your TruGreen Branch
What do you like about our services?

My lawn looks beautiful after my first application and a few rains. However, on my next treatment I would like to see a more aggressive plan to get rid of various areas of clover and weeds. I spoke with the person that applied the first treatment about this.

Report a concern   March 13, 2024 — Rated 10 out of 10 by J.T. Your TruGreen Branch
What do you like about our services?

William Clark was very nice and answered all my questions!!!!!

Report a concern   March 13, 2024 — Rated 10 out of 10 by Brenda Hay Your TruGreen Branch
What do you like about our services?

I have one of the better looking lawns on the street thanks to TruGreen. Most of the homes on the street don't treat their lawns and it shows. I'm glad that I'm in a position that I can have TruGreen treat my lawn right now. I've been a customer for about five years. Best of all, I really like my service technician, SHAWN! He generally comes to the door to let me know he's arrived and what he's applying to the lawn. He's friendly, respectful, and personable. We don't get to do a lot of personal chit-chat but he seems like a very nice young man. A good representative for TruGreen customer service.

Report a concern   March 13, 2024 — Rated 10 out of 10 by L.B. Your TruGreen Branch
What do you like about our services?

I liked the effective treatment for the lawn care, plus the outside home pest treatment for ants last year.
Maybe I missed it but I have not seen pricing structure for either the lawn care or home pest treatments for this year.
I am hoping to have the same plan and hopefully same reasonable pricing.

Report a concern   March 13, 2024 — Rated 10 out of 10 by C.L. Your TruGreen Branch
What do you like about our services?

I like that I am informed the day before the treatment will be serviced to my yard! The service man is always friendly and lets me know when he has arrived! The serviced performed always enhances my yard ! Many neighbors comment on how beautifully green the grass is without weeds or dry spots! I always recommend TruGreen !

Report a concern   March 13, 2024 — Rated 10 out of 10 by Gene Young Your TruGreen Branch
What do you like about our services?

Very happy with the lawn. One area that needs more attention is the lawn between the front
sidewalk and the street. There are lots of weeds and crabgrass next to the street. Always been hard to grow grass there.

Report a concern   March 13, 2024 — Rated 10 out of 10 by Shari Fullenlove-Cook Your TruGreen Branch
What do you like about our services?

Prices are getting expensive for my budget...
Can i compliment Mr. William Clark? He did my last treatment and all went well and the sign was left properly in my lawn. Left the paperwork on the porch where i could see it too. TY

Report a concern   March 12, 2024 — Rated 10 out of 10 by Vinay Sawardekar Your TruGreen Branch
What do you like about our services?

Mr. David Walker, the lawn specialist assigned to our home, is doing a good job. The lawn is looking healthy (even during winter) and the bald spots have pretty much vanished.

Report a concern   March 12, 2024 — Rated 10 out of 10 by G.E. Your TruGreen Branch
What do you like about our services?

service guy was very nice & seems to know his job well

Report a concern   March 12, 2024 — Rated 10 out of 10 by S.B. Your TruGreen Branch
What do you like about our services?

David Walker treating my entire yard the RIGHT WAY.

Report a concern   March 12, 2024 — Rated 10 out of 10 by Zach Doss Your TruGreen Branch
What do you like about our services?

Very impressive when the lawn service I’ve received throughout the fall/winter. We have been prepping the yard for the summer as I fell into the bucket of “oh it’s Spring I need to get my yard ready now”. This never worked and I put trust into the TruGreen crew to prep for Spring and Summer (as they’ve tried to tell me many times). Going into Mid-March, the yard is looking full and green. Anticipating that the summer it will be looking real well.

Report a concern   March 12, 2024 — Rated 10 out of 10 by N.R. Your TruGreen Branch
What do you like about our services?

Nice polite staff

Report a concern   March 12, 2024 — Rated 10 out of 10 by T.S. Your TruGreen Branch
What do you like about our services?

You stand behind your word to make my yard look great.

Report a concern   March 12, 2024 — Rated 9 out of 10 by S.D.P. Your TruGreen Branch
What do you like about our services?

I LOVE TruGreen, the magic they do for my yard with their treatments and the oversight provided by Matt in the local office and Donna in the regional office. This year, however, we got off to a bumpy start, with both momentarily dropping the ball, which is the reason why I designated "9" instead of their usual "10." I pay in advance for a full year's service. This is the first time in forever that my pre-emergent wasn't applied until March (the 8th)—in spite of the fact that this is the earliest spring we've ever had! Also, I reached out for assistance in reclaiming my grass after having two trees removed from my back yard, was promised TruGreen's help, and did get some great tips from Matt. But despite his promised assistance, I wound up having to hire a landscaper to get the job done. Nevertheless, the outstanding service I've enjoyed from TruGreen for decades leads me to believe we'll be back to a "10" in short order.


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