Customer Testimonials
Service techs are on time
Service techs give good feedback on the condition of the lawn
Price is reasonable
Product is working to keep my lawn in good shape
The workers are flexible and courteous.
Dependable and efficient service. Thank you.
Great service. Extremely convenient.
When I put in a complain Charlie O’Connell reach out to me right away . He made an appointment for Monday came out of the house look at the yard he was very professional and very very helpful to say the least I’m going to stay with true green because of Charlie I was thinking of changing but I think I will stay because of him
They keep there words and do the best to do the job right
I am very impressed with the prompt attention Charlie O'Connell showed me concerning the problems with my lawn. He made it a point to come down the very next day to see what my concerns were. Within a day or two he had a lawn technician at my house addressing the issues of my lawn.
Charlie O’Connell Was great and helped solve our issue. He will be taking care of our issues and we are very satisfied with our customer service .
Can manage schedule to fit my needs.
Everything! Great customer service, and the service technician's are very professional as well.
Keep up the good work!
I had a terribly destructive bug eat my lawn before it was caught. After calling trugreen about it, since they were the company taking care of it, they sent out Charles O'connell.
After inspecting the damage, charlie did everything possible have it restored. He had the bugs sprayed and killed. He then placed an order so that trugreen would send a crew to aerate and oversees this fall. He further placed an order in my file to have seeding done in spring at no cost.
He has been responsive and responsible every time I called or texted.
If there is a better customer service supervisor out there, I have yet to meet them.
I know if there are still problems next spring he will see to it they are immediately remedied.
I had a couple problems with my grass they came right out and fix the problem pretty much
My grass has maintained it’s deep green color through an extended drought in eastern Massachusetts. I attribute the stability of my lawn to Trugreen!
Unobtrusive technician, clear written documentation of work done, no hassles.
I have been with TruGreen for many, many years and I appreciate the dedication and high level of professionalism offered. My most recent experience is with Charlie O'Connell who I am working with to help take care of a grub issue that we unfortunately have had for the last two years. I was ready to switch lawn care services, but now feel that Mr. O'Connell can fix this problem. He very kindly has offered his phone number and services if I experience any problems. This level of service is very much appreciated and I feel confident after speaking with him. Thank you TruGreen and Mr. O'Connell.
The service was excellent. I would like to commend Charles O’Connell who was a pleasure to work with
Good products and competitive rates.
The lTruGreen lawn fertilization program has helped my lawn become thicker and more green.
Thanks for coming to treat the violets.
convenient
It’s good
Thank goodness for Charlie O'Connell, he resolved a few service issues and got my turf back on the right track
guys show up when they say, they're polite, respectful of the property, efficient, and above all, the lawn looks better with the service than without.
Our grass has turn much greener with your applications of fertilizer and other treatments.
the only item is that the grass seed that were spread on the grass , it looks like it didn't take.
I have not seen any grass growing. I think has been like two weeks since the application.
Charlie O’Connell went above and beyond to address my concerns. He was is a pleasure to work with.
Prompt service
Replying to call
Best customer support
Best support by agent
The gentleman who came to seed the lawn, Charlie is his name, was very attentive to my need, concerned about seeding to my satisfaction, performed the service as I requested it. He was very polite. His work appears to be good. He gave me lawn care instruction and told me what to expect. The results remain to be seen. Time will tell, but I appreciate the attention to my previous complaint.
I want to recognize the gentleman Charles O’Connell who reached out to me in the middle o f an on going complaint and reassured me he would be available in the future with the problem I had with people all over the country who never resolved my request. I’ve had so few problems in the past and I shall continue to do business with Trugreen when last week I was ready to cancel al future business
I appreciated that Charlie O’Connell personally came out to my home this week to inspect my lawn after I raised concerns about its condition after a very dry 2020. I look forward to a healthier lawn in 2021 and working with Charlie and your team to accomplish this goal.
The product is proven by me that the grass was greener and healthier this year the all the past 20 years...