TruGreen
21 Forge Pk
Franklin
MA 02038
United States

Customer Testimonials

Report a concern   July 6, 2022 — Rated 10 out of 10 by Sal Locascio Your TruGreen Branch
What do you like about our services?

There’s no issues when you explain the situation…

Report a concern   July 2, 2022 — Rated 9 out of 10 by D.H. Your TruGreen Branch
What do you like about our services?

Don’t have to worry about proper time and doses

Report a concern   June 30, 2022 — Rated 9 out of 10 by B.D. Your TruGreen Branch
What do you like about our services?

My lawn responds to applications and looks good. Technician give tips and feedback to help maintain

Report a concern   June 30, 2022 — Rated 10 out of 10 by R.W. Your TruGreen Branch
What do you like about our services?

You give regular service calls and let us know what was done and give suggestions. If we have comments about any problems, you have address them and do not give excuses.

Report a concern   June 30, 2022 — Rated 10 out of 10 by D.C. Your TruGreen Branch
What do you like about our services?

Professionalism and results

Report a concern   June 29, 2022 — Rated 10 out of 10 by Wayside Management Your TruGreen Branch
What do you like about our services?

Great job I have one more location to add call me Leo!!!

Report a concern   June 29, 2022 — Rated 9 out of 10 by Jennifer Mccarthy Your TruGreen Branch
What do you like about our services?

Good communication, quick and polite service people!
My grass looks great!

Report a concern   June 27, 2022 — Rated 10 out of 10 by J.C. Your TruGreen Branch
What do you like about our services?

Service is great but right now I could use an interim spray as I get bitten constantly.

Report a concern   June 24, 2022 — Rated 10 out of 10 by K.S. Your TruGreen Branch
What do you like about our services?

The personal touch. I try to go outside and talk with the technician to be sure I understand what is being done to my lawn, and they are always knowledgeable and friendly.

Today's technician was Matthew, and he was particularly helpful and answered all my questions. I hope he will be able to service my yard again.

Report a concern   June 24, 2022 — Rated 10 out of 10 by R.T. Your TruGreen Branch
What do you like about our services?

Professional and complete service.

Report a concern   June 24, 2022 — Rated 10 out of 10 by J.M. Your TruGreen Branch
What do you like about our services?

my lawn has never looked so good.

Report a concern   June 24, 2022 — Rated 10 out of 10 by C.D.C. Your TruGreen Branch
What do you like about our services?

They are very professional and enter and leave quickly and get the job done.

Report a concern   June 23, 2022 — Rated 9 out of 10 by Phil Rogers Your TruGreen Branch
What do you like about our services?

I like the convenience of not having to spend once a month treating my lawn. The cost is about the same as if I purchased the chemicals and did the job my self.

Report a concern   June 23, 2022 — Rated 10 out of 10 by R.P. Your TruGreen Branch
What do you like about our services?

repeat application if needed no questions asked

Report a concern   June 23, 2022 — Rated 10 out of 10 by C.E. Your TruGreen Branch
What do you like about our services?

The product works. The app is great for seeing the plan and service schedul.

Report a concern   June 23, 2022 — Rated 10 out of 10 by Auburn Chitty Your TruGreen Branch
What do you like about our services?

Timely and professional. Last service done by Scott Hunter. Price reasonable.

Report a concern   June 22, 2022 — Rated 10 out of 10 by P.C. Your TruGreen Branch
What do you like about our services?

The technician’s are great, present themselves professionally and respect you when you ask them a question about the service.

Report a concern   June 22, 2022 — Rated 10 out of 10 by B.L. Your TruGreen Branch
What do you like about our services?

Efficient service

Report a concern   June 22, 2022 — Rated 10 out of 10 by Steve Johnson Your TruGreen Branch
What do you like about our services?

My lawn has always been a bit tricky - not enough soil, too much sun, etc. For many years it has been patchy, with alot of brown. dying, or dead spots. As a result of True Green's work this year it is much improved (the cooler weather has helped some), but the service and attention has been more specific and focused. Really appreciated.

Report a concern   June 17, 2022 — Rated 10 out of 10 by F.B. Your TruGreen Branch
What do you like about our services?

dependable helpful service

Report a concern   June 17, 2022 — Rated 10 out of 10 by L.P. Your TruGreen Branch
What do you like about our services?

I find the technicians to be knowledgeable and aware of problems
The customer service reps are courteous and caring

Report a concern   June 17, 2022 — Rated 9 out of 10 by Rob Daly* Your TruGreen Branch
What do you like about our services?

Mike is our tree and shrub professional. He does a great job. He is always willing to answer any questions that we have about the our plants. TruGreen is lucky to have a man of his caliber.

Report a concern   June 17, 2022 — Rated 10 out of 10 by Bob Carangelo Your TruGreen Branch
What do you like about our services?

A few reasons:
1) Great communication and notification about when you will coming and if you need to reschedule, I get notified. This allows me to work around cutting my lawn which I prefer to do prior to your visit so i don't have to cut my lawn after you have come. I prefer to let the treatment take effect and also feel it is better to have the lawn cut prior to your visit to ensure maximum penetration on my lawn.
2) Love the new machines which allow the lawn care specialist to cover my full lawn. When they have to walk the lawn, i feel they do not get full coverage and are more apt to get the treatment done quicker and I don't get the same quality treatment. This machine allows the specialist to do lots of lawns without getting tired and providing the best coverage.
3) I love the full report on my lawn. I realize this takes time and is probably the worst part of the job for the specialists, but it really helps the homeowner and makes me feel better informed on my lawn needs and treatments.
4) I have always found the specialists pleasant and approachable. Always seemed well trained and knowledgable about my lawn care and seem to be customer service focused.

Report a concern   June 16, 2022 — Rated 10 out of 10 by B.S. Your TruGreen Branch
What do you like about our services?

Advance notice of appointments the day before and showing up as promised to perform the service

Report a concern   June 12, 2022 — Rated 10 out of 10 by J.J. Your TruGreen Branch
What do you like about our services?

z

Report a concern   June 10, 2022 — Rated 10 out of 10 by William Knight Your TruGreen Branch
What do you like about our services?

Yesterday, Jeremy Driscoll applied a lawn fertilizer and insect control. I noticed he didn't miss any spots. I also noticed he did a thorough job on my wild violets, which have been driving me crazy, on his previous visit. They are almost all gone!

Report a concern   June 10, 2022 — Rated 9 out of 10 by P.L. Your TruGreen Branch
What do you like about our services?

reliable and great results

Report a concern   June 10, 2022 — Rated 10 out of 10 by P.G. Your TruGreen Branch
What do you like about our services?

All I ask is done for me

Report a concern   June 9, 2022 — Rated 10 out of 10 by P.K. Your TruGreen Branch
What do you like about our services?

As thorough coverage as possible, every visit.

Report a concern   June 9, 2022 — Rated 10 out of 10 by J.M. Your TruGreen Branch
What do you like about our services?

excellent work


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