TruGreen
21 Forge Pk
Franklin
MA 02038
United States

Customer Testimonials

Report a concern   November 5, 2022 — Rated 10 out of 10 by W.M. Your TruGreen Branch
What do you like about our services?

I don’t have to do it myself.

Report a concern   November 3, 2022 — Rated 10 out of 10 by Carl Jones Jr Your TruGreen Branch
What do you like about our services?

Work times accurate and alerts of upcoming arrivals for lawn and shrub treatments.
Personnel professional and courteous, respectful of our property.

Report a concern   November 3, 2022 — Rated 10 out of 10 by T.R. Your TruGreen Branch
What do you like about our services?

Spoke with technician during application. Explained what he was doing and was ver friendly.

Report a concern   November 3, 2022 — Rated 10 out of 10 by A.S. Your TruGreen Branch
What do you like about our services?

Very caring and highly professioanl

Report a concern   October 27, 2022 — Rated 10 out of 10 by J.S. Your TruGreen Branch
What do you like about our services?

Good quality and easy to manage.

Report a concern   October 27, 2022 — Rated 9 out of 10 by P.C. Your TruGreen Branch
What do you like about our services?

I have used TruGreen for over 15 years and I appreciate their excellent and reliable service. The field techs are always courtesy, helpful and respectfully of treating my property in the best way possible

Report a concern   October 27, 2022 — Rated 10 out of 10 by T.C. Your TruGreen Branch
What do you like about our services?

The only complaint that I have is that they were stingy on the grass seed with the aerating and over-seeding.

Report a concern   October 26, 2022 — Rated 9 out of 10 by M.O. Your TruGreen Branch
What do you like about our services?

I like the quality of the product. However, the communication can really be a challenge! This isn't enough to turn me off, but it certainly gives me a major pause.

Still, your CS team is willing to do what it takes to make me satisfied.

This last time, it was pretty much a nightmare, until Anthony and Jay got here to perform a top notch and truly quality service! They were amazing and made sure I was completely satisfied with my "makeup service" before they left!

They even made due without the proper equipment, as a "billy goat" aerator had been requested and they did not have it with them on their truck.

They saved the day, as another debacle would have had me cancelling my account.

Report a concern   October 25, 2022 — Rated 9 out of 10 by K.R. Your TruGreen Branch
What do you like about our services?

Timely, very thorough and well documented along with very nice technicians.

Report a concern   October 24, 2022 — Rated 10 out of 10 by D.F.D. Your TruGreen Branch
What do you like about our services?

Gary Entwistle has been a huge help in getting my properties back in shape!

Report a concern   October 22, 2022 — Rated 10 out of 10 by J.H. Your TruGreen Branch
What do you like about our services?

Tech that visits and applies treatment knowledgable.

Report a concern   October 21, 2022 — Rated 10 out of 10 by R.Y. Your TruGreen Branch
What do you like about our services?

Always call ahead before coming. Polite and knowledgeable technicians. Neat workmanship.

Report a concern   October 20, 2022 — Rated 10 out of 10 by M.P. Your TruGreen Branch
What do you like about our services?

Keeps the lawn looking great.

Report a concern   October 18, 2022 — Rated 10 out of 10 by A.A. Your TruGreen Branch
What do you like about our services?

Customer concerns are addressed in a timely manner and commitments are kept, which is big for me personally. It is easy to contact customer service via chat and phone. Service technicians are in general very professional and provide great service, with few odd exceptions when service was not at par with quality expected but not a norm.

Report a concern   October 18, 2022 — Rated 9 out of 10 by M.C. Your TruGreen Branch
What do you like about our services?

I like that I don't have to remember when the lawn or tree applications are needed. I get the email a day ahead and everything is taken care of. I am often not home when the technician comes, but when I am, they are always friendly and answer any questions that I may have.

Report a concern   October 13, 2022 — Rated 10 out of 10 by M.L. Your TruGreen Branch
What do you like about our services?

Automatic service, excellent results.

Report a concern   October 13, 2022 — Rated 9 out of 10 by J.D. Your TruGreen Branch
What do you like about our services?

Prompt arrival on day scheduled.
Information left on door when service is finished.
Much healthier lawn since service was initiated.

Report a concern   October 13, 2022 — Rated 9 out of 10 by D.F. Your TruGreen Branch
What do you like about our services?

continuous treatments

Report a concern   October 12, 2022 — Rated 10 out of 10 by G.N. Your TruGreen Branch
What do you like about our services?

Most of the time, the techs do a really good job if you are lucky enough to get a good one

Report a concern   October 7, 2022 — Rated 10 out of 10 by Peggy Rinaldi Your TruGreen Branch
What do you like about our services?

Dependable

Report a concern   October 7, 2022 — Rated 10 out of 10 by E.P. Your TruGreen Branch
What do you like about our services?

they do a good job

Report a concern   October 6, 2022 — Rated 10 out of 10 by J.B. Your TruGreen Branch
What do you like about our services?

great service

Report a concern   October 6, 2022 — Rated 10 out of 10 by Anna Mcreynolds Your TruGreen Branch
What do you like about our services?

I appreciate being notified when the service is performed and completed. There is follow up regarding the service.

Report a concern   October 6, 2022 — Rated 9 out of 10 by N.I. Your TruGreen Branch
What do you like about our services?

Easy to set up. Informed when service will be performed & informed on what was done and whether there were any issues.

Report a concern   October 6, 2022 — Rated 10 out of 10 by G.H.F. Your TruGreen Branch
What do you like about our services?

They come on the day they say they address any lawn issues I have they work around my farm scheduling

Report a concern   October 4, 2022 — Rated 9 out of 10 by S.B. Your TruGreen Branch
What do you like about our services?

Yard looks good.

Report a concern   October 4, 2022 — Rated 9 out of 10 by M.M.W. Your TruGreen Branch
What do you like about our services?

We like the notification a day or two before service as well as the courteous manner of the service personnel. The individual is thorough in completing the task at hand and announces his presence when arriving.

Report a concern   October 2, 2022 — Rated 9 out of 10 by Donald Jalbert Your TruGreen Branch
What do you like about our services?

My second year with the service and I must admit there is a definite noticeable difference in my wallet

Report a concern   October 2, 2022 — Rated 10 out of 10 by R.L. Your TruGreen Branch
What do you like about our services?

I would like aeration

Report a concern   September 30, 2022 — Rated 10 out of 10 by S.B. Your TruGreen Branch
What do you like about our services?

Consistent. Lawn and shrubs look great


Privacy Policy